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Kiki Shiretoko Natural Resort

3.5 star property

Photo gallery for Kiki Shiretoko Natural Resort

Lobby lounge
Forest Deluxe, 2 Queen Beds
Hot springs
Lobby lounge
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View map
192 Utorokagawa, Shari, Hokkaido, 099-4351
  • Utoro Onsen
    ‪1 min walk‬
  • Shiretoko National Park
    ‪2 min drive‬
  • Shiretoko National Park Nature Center
    ‪4 min drive‬

Room options

View all photos for Natural Twin Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Natural Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Natural Group Room up to 8 guests

1 bedroom, in-room safe, iron/ironing board, free WiFi

Natural Group Room up to 8 guests

  • Mountain view
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for Natural Family Room quad type

Natural Family Room quad type

Natural Family Room quad type

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for High Floor Sunset Suite up to 8 guests

1 bedroom, in-room safe, iron/ironing board, free WiFi

High Floor Sunset Suite up to 8 guests

  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for High Floor Universal Twin up to 2 guests

High Floor Universal Twin up to 2 guests

High Floor Universal Twin up to 2 guests

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Japanese Style Room

Natural Japanese Style Room

Natural Japanese Style Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for High Floor Sunset Twin Room

High Floor Sunset Twin Room

High Floor Sunset Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Seaside Natural Twin Room.

1 bedroom, in-room safe, iron/ironing board, free WiFi

Seaside Natural Twin Room.

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for High Floor Sunset Deluxe Room up to 8 people

1 bedroom, in-room safe, iron/ironing board, free WiFi

High Floor Sunset Deluxe Room up to 8 people

  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 6 Twin Futons

View all photos for Forest Twin Room

Forest Twin Room

Forest Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Deluxe, 2 Queen Beds

Forest Deluxe, 2 Queen Beds

Forest Deluxe, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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4.4 out of 5, Excellent, (396)
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About the area

Utoro

With a stay at Kiki Shiretoko Natural Resort in Shari, you'll be a 1-minute walk from Utoro Onsen and 13 minutes by foot from Oronko Rock. .This hotel is 1.7 mi (2.7 km) from Shiretoko National Park and 3.6 mi (5.7 km) from Frepe Waterfall.

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 km
  • Oronko Rock - 11 min walk - 0.9 km
  • Shiretoko National Park - 2 min drive - 2.1 km
  • Shiretoko National Park Nature Center - 4 min drive - 4.9 km
  • Frepe Waterfall - 8 min drive - 4.5 km

Getting around

  • Memanbetsu Airport (MMB) - 93 min drive

Restaurants

  • ‪知床テラス ダイニング 波音 - ‬10 min walk
  • ‪マルスコイ - ‬6 min walk
  • ‪Cafe Bar Music GVO - ‬17 min walk
  • ‪知床海岸食堂 - ‬2 min drive
  • ‪麺座 ウトロ店 - ‬9 min walk

About this property

Kiki Shiretoko Natural Resort

Hotel in Shari with a sauna and a restaurant
Kiki Shiretoko Natural Resort offers 176 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes, and irons/ironing boards can be requested.
Don't miss out on recreational opportunities including hot springs and a sauna. Additional features at this hotel include complimentary wireless internet access and a vending machine.
At Kiki Shiretoko Natural Resort, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Onsite venue - This buffet restaurant serves breakfast and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • A restaurant

Things to do

  • Free children's club
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shiretoko Prince Hotel Kazanamiki Shari
Shiretoko Prince Hotel Kazanamiki
Shiretoko Prince Kazanamiki Shari
Shiretoko Prince Kazanamiki
Prince Hotel Shari Cho
Shari-Gun Prince Hotel
Shiretoko Prince Hotel Kazanamiki Shari-Gun, Japan - Hokkaido
KIKI SHIRETOKO NATURAL RESORT Shari
KIKI SHIRETOKO NATURAL Shari
KIKI SHIRETOKO NATURAL
Kiki Shiretoko Natural Shari
KIKI SHIRETOKO NATURAL RESORT Hotel
KIKI SHIRETOKO NATURAL RESORT Shari
KIKI SHIRETOKO NATURAL RESORT Hotel Shari

Kiki Shiretoko Natural Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 185 reviews
Rating 8 - Good. 56 out of 185 reviews
Rating 6 - Okay. 12 out of 185 reviews
Rating 4 - Poor. 6 out of 185 reviews
Rating 2 - Terrible. 2 out of 185 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan is different, thank goodness

The food is pretty good and it’s kinda included. It’s Japan! Pay for the person not the room. The area is so beautiful.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel room's sanitation system obviously malfunctioned. The toilet reeked of urine smell and despite us scrubbing and cleaning the bathroom and toilet, the urine smell remains. The room temperature is also badly controlled such that we could not sleep as it was too hot and we in fact checked out early. The saving grace is the dinner buffet as the food is of good quality
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Great views and food in Utoro

Great sunset view and excellent dinner and breakfast buffets.
Stayed 1 night in Oct 2024

8/10 Good

Gabriela, Rockaway Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for people who like hiking. Excellent breakfast and dinner. Big variety of different type of food. Fantastic staff!
Stayed 3 nights in Aug 2023

8/10 Good

MIN FERN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural Twin room is spacious. Onsen and restaurant food are good. Like the amenities provided. Only thing is no room service - they only changed towels and trash bag need to place at the door yourself.
Stayed 2 nights in Aug 2023

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with big rooms and space to dit and read comfortably in the room. Excellent dinner buffet with many options. Breakfast was also incredible. Staff is super friendly and nice. This hotel is deserving more than 5 stars
Stayed 1 night in May 2023

10/10 Excellent

Jacob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen and great kids play room. Very family friendly hotel - incl restaurant
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Stay away from this property. The Shiretoko Dai ichi is the better choice
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Improvement needed

A hotel with nice interiors but very poor service. KiKi takes in guests from all over the world but their staffs speak mainly Japanese. We were caught in the Japan Typhoon Hagibis. It was difficult to communicate our request to help us with a ANA airlines help number and when he finally understood us, this male relationship guy told us we have to do in ourselves. Another request to help call another hotel is also turn down. This time round, we were told no outside call. We have never encounter such service anywhere in japan. Our best experience in KiKi are with the daily housekeeping ladies and their breakfast staffs. Kiki, your international guests need more than a clean nice hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities! The whole place is spotlessly clean and staff are lovely. Breakfast buffet had a wide range of food and everything we tried was good.
Stayed 2 nights in Sep 2019

4/10 Poor

MF

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No idea why we are being asked to bring our own luggage to our room while other customers has staffs’ help! Also disappointed to dining and onsen facilities.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sherrie, Hawaii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and the location was very good, too. We stayed two nights there, however, we could have only Japanese style Tatami room (West Building),and the room was kind of old. That was the only disappointment. The hot spring bath was good and the breakfast was good, too. You have to go this hotel by taxi or by car.
Stayed 2 nights in Jun 2019

10/10 Excellent

CT, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and clean. It was safe to keep my valuable belongs around the room
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the facilities and the view is very good. We enjoy the stay and the dinner buffet is good quality.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and have a high quality dinner buffet and breakfast.
Stayed 1 night in Mar 2019

10/10 Excellent

Krystelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service, delicious buffet dinner, amazing view of drift ice.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Very nice staff, rooms are comfortable, beautiful view from our room.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not too far of a drive to the Shiretoko National Park
Stayed 1 night in Oct 2018

6/10 Okay

Seyed Ali

OK hotel, room stunk of restaurant grilled food

Initially very excited about location, and layout of hotel. Decent buffet. Our room 267 if memory serves me right overlooked the main exhaust vent of the restaurant grill and our room stank of grilled food as a result. We did tell the reception staff, and they promised to de-odourise the room, but either they forgot to do it, or it was useless endeavour.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Su, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service of hotel staff, various kind of food

Overall is exellent except onsen is not good and not clean
Stayed 1 night in Oct 2017

6/10 Okay

Chun Lam

Disliked: Room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Serene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and peaceful onsen experience

Hotel rooms were clean and spacious. There was sufficient space to sleep at least 4 people though we only had 2. Hotel staff spoke minimal english which means you can't get much help if you have queries. Had wanted to get an english map of the surrounding areas of the hotel but the reception staff couldn't find one (we translated that request using google translate). There was a wide variety of food at the buffet dinner. Was quite impressed with the mini hotpot that you could select a variety of ingredients and soup base from. There was plenty of different onsen types to choose from at their public bath. Felt like a water theme park if you're new to the idea of public bath.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location to view sunset

The location of the hotel is very good. It is just located next to a very good spot for viewing sunset. We are very fortunate to meet a very good day and the sunset is spectacular. The dinner buffet is very good. After more than a week of cold veggies, we are so happy to find a hot pot on the table for each guest. We have very good hot food for two days.
Stayed 2 nights in May 2017