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UrCove By Hyatt Shantou Xinyicheng Huanghe Road

3.0 star property

Photo gallery for UrCove By Hyatt Shantou Xinyicheng Huanghe Road

Luxury Twin Room
Exterior
Superior Single Room
Superior Twin Room
Executive Single Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View map
No.2, Keji Middle Road, Shantou, Guangdong provice, 515000
  • Place, Shantou the Mixc
    ‪3 min drive‬
  • Place, Jinsha Park
    ‪4 min drive‬
  • Place, Chaoshan Stadium
    ‪6 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Single Room

Luxury Single Room

Luxury Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Shantou City Center by IHG
Longhu Qu
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
4.3 out of 5, Excellent, 29 reviews
The price is AU$66
includes taxes & fees
31 May - 1 June
Holiday Inn Express Shantou City Center by IHG

About the area

Shantou

With a stay at UrCove By Hyatt Shantou Xinyicheng Huanghe Road in Shantou (Longhu Qu), you'll be a 3-minute drive from Shantou the Mixc and 5 minutes from Jinsha Park. .This hotel is 3.6 mi (5.9 km) from Shipaotai Park and 3.7 mi (5.9 km) from Shantou Museum.

What's nearby

  • Shantou the Mixc - 3 min drive - 2.7 km
  • Jinsha Park - 4 min drive - 4.0 km
  • Shipaotai Park - 5 min drive - 5.0 km
  • Shantou Museum - 6 min drive - 6.7 km
  • Chaoshan Stadium - 6 min drive - 6.0 km

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 39 min drive

Restaurants

  • ‪细姨甜汤(珠江路店) - ‬18 min walk
  • ‪南香漁港 - ‬3 min drive
  • ‪苏南勤记卤鹅 - ‬2 min drive
  • ‪Jianye Restaurant - ‬18 min walk
  • ‪大盛三丸食品体验店 - ‬9 min walk

About this property

UrCove By Hyatt Shantou Xinyicheng Huanghe Road

UrCove By Hyatt Shantou Xinyicheng Huanghe Road offers 142 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Shantou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 142 individually decorated guestrooms, featuring free minibar items and espresso makers. Complimentary wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 50 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 for adults and CNY 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

UrCove by Hyatt Shantou Hi Tech The Mixc

UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel

UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou

UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou

UrCove By Hyatt Shantou Xinyicheng Huanghe Road Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hon Tak Momis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay From the moment I arrived, the staff made me feel welcomed. They were friendly, attentive, and eager to help. The check-in process was quick and efficient with the help of Leo and Zen in the check in counter. The room was beautifully designed and decorated. The location was perfect, just 15 minutes taxi distance (~10-15 RMB)to all attractions Overall, my experience at UrCove Shantou was fantastic, and I look forward to returning in the future.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chui LIn, Singapore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Hotel is very clean and very comfortable. Although breakfast spread is limited but overall we still enjoy our stay. Shoutout to staff Zev who went all the way to make sure we are well settled in. Will recommend and will definitely go back if I come back to Shantou again .
Stayed 4 nights in Nov 2025

10/10 Excellent

Lai Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outskirts but room was comfortable, nice and cleesn. Breakfast not hot, no warmer
Stayed 2 nights in Oct 2025

10/10 Excellent

Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New.
Stayed 3 nights in Aug 2025

10/10 Excellent

Soong Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick. Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee. I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip. However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Soong Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to this property from the airport isn't overly challenging. I landed in the late evening. Booking via Expedia presented a bit of a hurdle as Expedia doesn't provide the hotel confirmation number (which is different from other platforms). Fortunately, I reached out to the hotel via their official email and obtained the confirmation, ensuring a seamless process. The receptionists are incredibly friendly and serve with enthusiasm. I can communicate with them effortlessly and have my inquiries addressed promptly. Once, I left my keycard in the room, and after verifying my identity, they reissued it. Additionally, they engaged in small talk, which made it seem like they were sincerely interested in building a good rapport. Retrieving my parcels from the reception was also relatively hassle-free.
Stayed 3 nights in Jul 2025

10/10 Excellent

Seng Poon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

kang

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Stay

New hotel. Clean. Spacious. Staff Mr Zhuang and his team very helpful and nice.
Stayed 5 nights in Jun 2025

10/10 Excellent

Cheng Hwee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff n great environment
Stayed 5 nights in Jun 2025

10/10 Excellent

Chee Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

**Excellent Stay with Outstanding Hospitality –

**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!** My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience. The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay. Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
Stayed 5 nights in Jun 2025

10/10 Excellent

KAM WING, MARKHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast buffet
Stayed 1 night in May 2025

10/10 Excellent

Chau Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
Stayed 1 night in Apr 2025

8/10 Good

Kin Lap

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
房間整潔地點適中服務好，但健身室設備不足
Stayed 2 nights in Jan 2026

8/10 Good

YUK WAH

Stayed 3 nights in Dec 2025

10/10 Excellent

Hong Boon

Stayed 3 nights in Dec 2025

10/10 Excellent

Kwok Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清楚整齊，服务週到，由其是你们接待同事Leo

早点有沙拉，包点，白粥，非常好
Stayed 2 nights in Oct 2025

6/10 Okay

Mei Po

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hoi Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mei Ling Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體十分滿意，會再入住
Stayed 3 nights in Jul 2025

10/10 Excellent

patricia

Travelled with group
Liked: Property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

chor sang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服務態度非常好 👍 餐廳的美食好吃
Stayed 2 nights in May 2025

10/10 Excellent

Diogo Rodrigo

Business traveller
Liked: Property conditions & facilities
This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.
Stayed 3 nights in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店浴室內沒有放衣服的位置
Stayed 2 nights in May 2025

10/10 Excellent

yeemaneva

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨 整潔

酒店很新，很乾淨，推薦 不過叫外賣不方便。出入需要滴滴出行。
Stayed 2 nights in Apr 2025