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The Q Hotel

3.0 star property

Photo gallery for The Q Hotel

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Deluxe Double Room
Reception
Restaurant
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View map
12 Queens Road, Shanklin, England, PO37 6AN
  • Place, Shanklin Old Village
    ‪4 min walk‬
  • Place, Shanklin Chine
    ‪4 min walk‬
  • Place, Shanklin Beach
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪75 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About the area

Shanklin

When you stay at The Q Hotel in Shanklin, you'll be near the beach, within a 10-minute walk of Shanklin Theatre and Shanklin Beach. .This spa hotel is 18.2 mi (29.4 km) from Gunwharf Quays and 19.3 mi (31 km) from Portsmouth Historic Dockyard.

What's nearby

  • Shanklin Theatre - 3 min walk - 0.3 km
  • Shanklin Old Village - 4 min walk - 0.4 km
  • Shanklin Chine - 4 min walk - 0.4 km
  • Shanklin Beach - 5 min walk - 0.4 km
  • Isle of Wight Zoo - 9 min drive - 5.7 km

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪Bayside Fish & Chips - ‬7 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪The Steamer Inn - ‬5 min walk
  • ‪Fishermans Cottage - ‬7 min walk

About this property

The Q Hotel

Hotel in Shanklin with a full-service spa and a sauna
The Q Hotel offers 31 accommodations with hair dryers and portable fans. Beds feature premium bedding. 41-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Stay in one of 31 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out and coffee/tea in a common area. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Bar - This bar serves lunch only. Open select days.

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 01
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

The Q Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 157 reviews
Rating 8 - Good. 58 out of 157 reviews
Rating 6 - Okay. 22 out of 157 reviews
Rating 4 - Poor. 8 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel!

Nice small hotel with easy location, pleasant staff, had a small but comfortable room. Well appointed, great warm colors. Great bar, had everything we wanted. Beautiful old church across the street.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Stayed for the festival

The hotel was clean and tidy, just lacked parking and somewhere to sit when in your room. The room was occupied by a very largd TV but would have preferred somewhere to sit. There were also times that hotel staff presumed people knew how things worked, for example getting into ghd hotel after it had been locked and how breakfast works in the morning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at the hotel ! The decoration
Stayed 2 nights in Jun 2025

10/10 Excellent

Tuija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners have done a beautiful work on renovating the place, chick style with lovely furniture in the lobby, dining area, corridors and the garden, loved it. Premises have got a small bar/lounge service with a good range of non-alcoholic proper drinks (pop-in even if you are staying in the surrounding places). Friendly staff. I was excited about the Sauna (being a Finn), and first a bit disappointed as it was a infrared Sauna - but it turned to be a positive experience, despite missing a stove to splash water on ;). I enjoyed the quietness and the seafront is just a short walk away. Breakfast: traditional, served to the table, small buffet with fresh veggies, juices and serials quite simple but fills your belly. Our room was small (but hey, we only slept there), it did not have air conditioner, so that was a bit of a minus but we survived with the table fan. Give it a go, enjoy your stay ☀️
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

10/10 Excellent

Gloria, Southampton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel, amazing customer service, very welcoming & friendly. The lounge areas are so cosy, smell really nice! The decor is adorable. A little bar with a good selection of drinks. An amazing breakfast was served in the morning. Just an all round brilliant stay.
Stayed 1 night in Jun 2025

6/10 Okay

Iana

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Massimiliano

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive ,the hotel and the whole atmosphere is very stylish, the only negative are the hot tub and pool not very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff and a lovely clean comfortable hotel made for a wonderful weekend break. Will return next time we visit the island.
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy little boutique hotel.
Stayed 3 nights in Jun 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in May 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of team, well managed and nothing too much trouble. We paid for the upgraded room and it was very comfortable, quiet and a sea view, well worth it. Sometimes hot water in the shower was an issue but had a bath instead. Dining room and bar area very modern and a lovely place to eat breakfast and sit and chat.
Stayed 7 nights in May 2025

8/10 Good

Kerem

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, we would definitely return!

The hotel was lovely, very modern, gorgeous décor and impeccably clean. The staff were very helpful and friendly. Great location in Shanklin, only a street away from the lift which takes you down onto the beach and only a short walk to restaurants, gift shops and the local convenience shop. I would recommend the Q Hotel if you are planning on visiting Shanklin :-)
Stayed 2 nights in May 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was cleam staff friendly
Stayed 2 nights in May 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, room comfort

****

Very good value for money, clean and very comfortable very friendly service great.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel! Everything looked brand new and the bed was very comfortable. I stayed for one night and it was perfect. Great location, lovely staff and great value.
Stayed 1 night in Apr 2025

10/10 Excellent

Chi Hung Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

roopna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area and clean an modern hotel staff are very helpful and welcoming ... only downfall was the restaurant was closed when it wasnt stated prior it will be. Otherwise breakfast was really nice... comfy and clean rooms but very surprised to see the bathroom sink out in the bedrooms and even that wasnt stated anywhere on the hotel page when booking and that was something i know i didnt like about the room. Otherwise its a beautiful hotel. The hot tub an sauna was really nice but take note the hot tub is outside on the deck but in a private area. Overall definitely recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

Madhuja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place. We were lucky to have the place to ourselves. Hot tub and sauna readily available. 5 min walk to Shanklin beach. Would like to have access to bar/ drinks/ light bites all day would be a bonus.
Stayed 2 nights in Apr 2025