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Marlborough Hotel

3.0 star property

Photo gallery for Marlborough Hotel

Beach nearby
Bar (on property)
Exterior
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
16 Queens Road, Shanklin, England, PO37 6AN
  • Shanklin Beach
    ‪3 min walk‬
  • Shanklin Old Village
    ‪4 min walk‬
  • Shanklin Chine
    ‪6 min walk‬
  • Southampton (SOU)
    ‪74 min drive‬

Room options

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Shanklin

With a stay at Marlborough Hotel, you'll be centrally located in Shanklin, within a 10-minute walk of Shanklin Beach and Shanklin Chine. .This hotel is 2.4 mi (3.8 km) from Sandown Pier and 3.1 mi (5.1 km) from Dinosaur Isle.

What's nearby

  • Shanklin Beach - 3 min walk - 0.3 km
  • Shanklin Old Village - 4 min walk - 0.4 km
  • Shanklin Chine - 6 min walk - 0.5 km
  • Sandown Pier - 6 min drive - 4.1 km
  • Isle of Wight Zoo - 8 min drive - 5.3 km

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪Shanklin Chine - ‬9 min walk
  • ‪Laburnum Cottage Tea Rooms - ‬7 min walk
  • ‪Fishermans Cottage - ‬7 min walk
  • ‪The Copper Kettle - ‬5 min walk
  • ‪The Townhouse Bar - ‬5 min walk

About this property

Marlborough Hotel

Victorian hotel with free breakfast and a bar
Marlborough Hotel offers 15 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 15 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This Victorian hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.
Featured amenities include multilingual staff, luggage storage, and a library. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.

Languages

English, French, German, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Library
  • Piano

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - January 2015
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between November 25 and February 28.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Housekeeping fee: GBP 10 per stay
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB198086263
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marlborough Hotel Shanklin
Marlborough Shanklin
Marlborough Hotel Hotel
Marlborough Hotel Shanklin
Marlborough Hotel Hotel Shanklin

Marlborough Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 143 reviews
Rating 8 - Good. 60 out of 143 reviews
Rating 6 - Okay. 16 out of 143 reviews
Rating 4 - Poor. 8 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

kenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice easy spot for the town and the beach
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, this was our second stay at this hotel, the staff were friendly and welcoming. The room was very clean and had everything we needed with a lovely big, comfy bed. Breakfast was really good. We will definitely book again
Stayed 4 nights in Sep 2024

8/10 Good

Alex

Stayed 3 nights in Aug 2024

10/10 Excellent

jamie

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The photograph shows a sea front, the hotel is not near the sea front there is a lift down to the sea which is not far away. Comfortable hotel in a good location, excellent breakfast
Stayed 4 nights in Jul 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast at a friendly hotel.

We had a lovely four day stay at this hotel. I was particularly impressed with friendliness of the staff and indeed the other residents. It was all very relaxed, inclusive and friendly. I was also particularly impressed with the breakfast. The choice from the buffet was very good and had clearly been carefully selected. The cooked breakfast was really nice with good quality and well cooked ingredients. Downside was the heat in the rooms overnight and as we had a balcony that shared with 4 other rooms so were unhappy about sleeping with it open. Also a second floor room with no lift made for a long trip up at the end of a busy day. All on all, I would definitely use this hotel again.
Stayed 4 nights in Jun 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a criticism but the shower was not powerful enough due to low water pressure maybe a power shower would do the trick
Stayed 3 nights in Jun 2024

10/10 Excellent

Wilbur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked virtually everything about this nicely run hotel. Run as a small hotel, with the absolute warmth of a truly British seaside B&B. This hotel was very clean, and the linen in all the rooms, bathroom, bedroom and dining/breakfast room was immaculate. The rooms were pleasantly decorated and the staff were polite and accommodating. Breakfast was always served as you liked it. The bar meals were limited but were nicely dished up with a good pint of beer. We were there for a fortnight and enjoyed our stay in our very spacious and comfortable rooms. My only criticism is regarding the toilet seats (only experienced 2, in our bathroom and in the public toilet near the lounge) which were those horrible cheap, thin bendy one's, although they were always clean. In general I would say "Keep up the good work Agneta and Pascal, and thank you for being good hosts".
Stayed 13 nights in May 2024

4/10 Poor

Mazhar

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just wrighting anything here so can move on
Stayed 4 nights in May 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms felt a bit cramped and the light outside was on to long we would have called reception but sadly no phone
Stayed 4 nights in May 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Positives: Lovely, clean and quiet hotel, helpful and friendly staff, tasty breakfast, great location. Will stay there again. Things to consider: Shower cubicle very small, limited hanging space for clothes and wet towels.
Stayed 4 nights in Apr 2024

4/10 Poor

Geoffrey

Disliked: Staff & service, amenities, property conditions & facilities
The hotel portrays a good looking freshly painted property, the reality is the the paint work is covering up many poorly finished features! The entry into the hotel has bare floor boards that need better finishing. In our two room booking there was not a wardrobe just the cheapest hangers hanging of coat hook rails. The biggest room our bedroom was approximately 8’ x 11 feet.we could barely get around the room without getting in each others way! The electric water heater that was inside the shower enclosure was poor hot water out of the base of the unit and did not look safe. We also had no heater in either room on the first night! It was miserable getting up the following morning as the temperate plunged! After our first night there we talked to the front desk. He said they would look into these matters. The heating was corrected by turning on the power to the two wall heaters and supplying one remote to adjust them. That certainly helped and should have been ready for our first day there! The water heater had a note on it saying out of service use shower in other bedroom! When I talked to the front desk they said it was not safe as the water was leak from inside the unit. really 240volt this is horrendous! So we had to share air sons shower. This is one the worst hotel we have stayed in. The breakfast offerings were actually very good and we had no complaints as the choices were vast from cereals fruit to cooked full breakfast! we can only comment on rooms 10 & 11!
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good food B&B small hotel with safe parking

Excellent friendly small hotel with B&B available (no evening meals at moment), with good safe parking
Stayed 2 nights in Sep 2023

10/10 Excellent

Victoria

Stayed 2 nights in Jul 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort

Comfortable and well located hotel

Comfortable and well located hotel. Easy walk to town and beach. Good range of food and drink options in the town. Nice walk on promenade and esplanade.
Stayed 4 nights in Aug 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Super Shanklin

Lovely people, couldn't do enough for you. Beds were Amazingly comfortable + breakfast was excellent. A few things need some attention in the decor but overall a lovely place to stay. 5 minutes to the beach or to the old town so great location.
Stayed 2 nights in Aug 2023

8/10 Good

Stella

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room was bright and good view, breakfast was amazing
Stayed 4 nights in Aug 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with a lovely host
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Friendly and helpful staff. Excellent breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and value

We were greeted by the owner who was very friendly and accommodating. Check in was quick and easy and the owner gave us a map describing things to do in the local area. The room was a good size with ensuite and clean, only slight negative was there was no wardrobe, however, there were plenty of hangers. Breakfast was included in our stay and was cooked to order including a large selection of continental all of which was very good. The service at breakfast great and the overall service and value for money was excellent. We would definitely stay again.
Stayed 6 nights in Jun 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short stay

Spent 3 nights visiting the Isle of Wight for the first time. Hotel was clean comfortable and in a good location. The staff were friendly and helpful, and a great breakfast was served every morning. Would definitely use again if visiting the island in the future.
Stayed 3 nights in Jun 2023

8/10 Good

Connie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool table has no cue ball. There was no staff around to report this to.
Stayed 4 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place.

Very nice hotel in a great positio. Set in a nice garden which was lovely to relax in with a drink from the bar. Friendly helpful staff and a lot of options for breakfast. All in all a superb hotel which I shall certainly be returning to.
Stayed 3 nights in Jun 2023