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Swissotel Grand Shanghai

5.0 star property

Photo gallery for Swissotel Grand Shanghai

Reception
Executive Suite
Exterior
Daily to-go breakfast for a fee
A modern hotel room with a large window offering a city view, a flat-screen TV, a sofa, a chair, and a small table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • Place, West Nanjing Road
    ‪1 min walk‬
  • Place, Jing'an Temple
    ‪7 min walk‬
  • Place, Former French Concession
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Swiss Advantage Room King

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room King

Down duvets, minibar, in-room safe, desk

Premier Room King

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room Twin

Down duvets, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room King

Down duvets, minibar, in-room safe, desk

Classic Room King

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down duvets, minibar, in-room safe, desk

Classic Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Pinnacle Suite

Pinnacle Suite

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room King

Executive Room King

Executive Room King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room Twin

Executive Room Twin

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Shanghai

Located in Shanghai (Jing'an), Swissotel Grand Shanghai is within a 5-minute drive of Jing'an Temple and People's Square. .This luxury hotel is 2.3 mi (3.8 km) from Nanjing Road Shopping District and 2.4 mi (3.9 km) from Shanghai Museum.

What's nearby

  • West Nanjing Road - 1 min walk - 0.1 km
  • Jing An Kerry Centre - 1 min walk - 0.2 km
  • Jing An Park - 3 min walk - 0.3 km
  • Jing'an Temple - 7 min walk - 0.6 km
  • Former French Concession - 12 min walk - 1.1 km

Getting around

  • Jing'an Temple Station - 5 min walk
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 54 min drive

Restaurants

  • ‪星巴克 - ‬1 min walk
  • ‪Café Swiss - ‬1 min walk
  • ‪Swiss Executive Club Lounge - ‬1 min walk
  • ‪Jia Jia Tangbao (佳家汤包) - ‬1 min walk
  • ‪鲜主海鲜火锅 - ‬1 min walk

About this property

Swissotel Grand Shanghai

Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 467 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access is available. Partially open bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 瑞绯阁, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
瑞绯阁 - This buffet restaurant serves breakfast, lunch, and dinner.
馥澜吧 - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CNY 120 per day)
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CNY 218 per person
  • Self parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Swissotel Grand Shanghai

Swissotel Hotel Shanghai Grand

Swissotel Shanghai Grand

Shanghai Swissotel Grand Hotel

Swissotel Grand Hotel Shanghai

Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Hotel

Swissotel Grand Hotel

Swissotel Grand

Swissotel Grand Hotel Shanghai

Shanghai Swissotel Grand Hotel

Swissotel Grand Shanghai Hotel

Swissotel Grand Shanghai Shanghai

Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are so nice. Location is the best part of this hotel
Stayed 12 nights in Jan 2026

10/10 Excellent

Farshid

Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned, staff was kind and patient, the GYM was great. Near to anything
Stayed 6 nights in Feb 2026

10/10 Excellent

Purva

A
Stayed 4 nights in Jan 2026

10/10 Excellent

Marvan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Jan 2026

8/10 Good

Dun Wei

Liked: Cleanliness, staff & service, amenities
There was constant drilling and road works even after 12midnight. The staff was nice and went to speak with the construction workers but there was nothing much that could be done. Perhaps they could have offered to change my room.
Stayed 1 night in Jan 2026

10/10 Excellent

Horacio

Liked: Cleanliness, amenities, property conditions & facilities
Todo impecable y muy servicial el equipo. Desayuno excelente
Stayed 5 nights in Dec 2025

10/10 Excellent

Marvan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room. Great area. Good "not great" breakfast.
Stayed 4 nights in Dec 2025

8/10 Good

shiyun

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located at a convenient location with shopping malls and a metro station nearby. Room is clean, large and comfortable. However, the water pressure in the shower could be improved.
Stayed 6 nights in Dec 2025

10/10 Excellent

sharon, palo alto

Stayed 4 nights in Nov 2025

10/10 Excellent

Roy, Hicksville

Stayed 3 nights in Nov 2025

10/10 Excellent

Roy, Hicksville

Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location, close to all public transportation
Stayed 2 nights in Nov 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and appropriate amenities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aminu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly services
Stayed 2 nights in Nov 2025

10/10 Excellent

Roy, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good location, near to subways and shopping area.
Stayed 2 nights in Nov 2025

8/10 Good

Francis P J

Stayed 3 nights in Nov 2025

8/10 Good

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Roy, Hicksville

Liked: Staff & service
Stayed 6 nights in Nov 2025

10/10 Excellent

Gabrielle

Business traveller
Liked: Cleanliness, staff & service
Extensive buffet, clean rooms and helpful staff
Stayed 4 nights in Nov 2025

8/10 Good

Kian Hing, Arcadia

Stayed 2 nights in Oct 2025

8/10 Good

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff the last time I stayed there were superb - Jerry was one who stood out - but this time,they were good just not standout. Clean hotel, good food, close to mall and food options.
Stayed 2 nights in Oct 2025

6/10 Okay

Kian Hing, Arcadia

Stayed 1 night in Oct 2025

10/10 Excellent

Jian, Macon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of best locations in Shanghai to stay. Staff are nice and accommodating. Easy dining options. Buffet Breakfast is included and good. Coffee are good with nice coffee machine. Hotel city views of good too. Lt is near subway station and easy going all around. Very good stay, thanks!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jian, Macon

Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 10 nights in Sep 2025