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Wilderness at the Smokies – River Lodge Suites

2.0 star property

Photo gallery for Wilderness at the Smokies – River Lodge Suites

Water park
7 restaurants, breakfast served
Lobby
Water park
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
1424 Old Knoxville Highway, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪3 min walk‬
  • Place, Sevierville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪46 min drive‬

Room options

View all photos for Bunk Suite Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Bunk Suite Pool View

7.8 out of 10
Good
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Bunk Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Bunk Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Studio Suite, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, Pool View

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Queen Murphy Deluxe, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Queen Murphy Deluxe, Pool View

7.6 out of 10
Good
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Queen Murphy Deluxe

In-room safe, desk, iron/ironing board, free cots/infant beds

Queen Murphy Deluxe

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Murphy Bed

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About the area

Sevierville

When you stay at Wilderness at the Smokies – River Lodge Suites in Sevierville, you'll be connected to the convention center, just steps from Wilderness at the Smokies and 3 minutes by foot from Soaky Mountain Waterpark. .This family-friendly hotel is 0.5 mi (0.8 km) from Sevierville Convention Center and 5.9 mi (9.5 km) from Titanic Museum.

What's nearby

  • Wilderness at the Smokies - 1 min walk - 0.1 km
  • Wild WaterDome - 2 min walk - 0.2 km
  • Sevierville Golf Club - 2 min walk - 0.2 km
  • Soaky Mountain Waterpark - 3 min walk - 0.3 km
  • Sevierville Convention Center - 8 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 44 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive

About this property

Wilderness at the Smokies – River Lodge Suites

Wilderness at the Smokies – River Lodge Suites offers 463 accommodations with coffee/tea makers and hair dryers. Business-friendly amenities include desks, desk chairs, and safes. Bathrooms include shower/tub combinations. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, a children's pool, and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 463 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as a complimentary water park or an indoor pool. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.
Grab a bite to eat at Hidden Trail Bar and Gril, one of the hotel's many dining establishments, which include 7 restaurants and 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Sevierville? This hotel has 200000 square feet (18580 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole golf course
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 40

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

From April 13 through May 22, 2026, scheduled maintenance will take place at the onsite indoor Wild WaterDome waterpark. Select attractions may be temporarily closed during this time. Attractions at Lake Wilderness Outdoor Waterpark at River Lodge may be available on weekends, weather permitting. Guests should check Wilderness at the Smokies waterpark hours for specific opening/closure dates of affected attractions.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 13 to May 22:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from April to September

Wilderness at the Smokies – River Lodge Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 190 reviews
Rating 8 - Good. 32 out of 190 reviews
Rating 6 - Okay. 16 out of 190 reviews
Rating 4 - Poor. 14 out of 190 reviews
Rating 2 - Terrible. 16 out of 190 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaquise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and we stay rite on the side with all the activities. The room was nice just enough for my kids and I. We really enjoyed it and will be back!
Stayed 1 night in Apr 2026

4/10 Poor

Connie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Be prepared for check-in to take awhile if you book through expedia. Front desk is not trained to handle that. Our room was ready early, 1 of the few good things. We went to the water park area only to discover that at least half the water areas were closed. We went to the small rooftop pool which was extremely crowded since almost everything else was closed. Several slides were open but that was it. It is ridiculous to pay for a water park stay & they be inoperational. They could have at least offered discounts for the adventure part of the resort. Our bed was hard & uncomfortable but the pillows were ok. We ordered pizza from off site because we've had bad experiences with the resort food. So disappointed with our stay.
Stayed 1 night in May 2026

10/10 Excellent

Nekee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place could use a facelift to make the facility look brighter
Stayed 2 nights in Apr 2026

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay..Full Kitchen Studio 1 queen bed with sofa sleeper. Water park indoor and outdoor was open.
Stayed 1 night in Apr 2026

10/10 Excellent

Jeanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Apr 2026

10/10 Excellent

Khristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire family enjoyed our stay! We will be back because we had so many things we wanted to do. Checking in was a breeze and the information desk had so many thing for us to do with coupons included. The room was clean and we had a nice view of the outdoor waterpark. I was able to text whenever I needed anything and they got it done right away. The staff was friendly and helpful when needed. The food and drinks were a plus as well. We really didn't need to leave for anything.
Stayed 3 nights in Apr 2026

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very fun environment for kids!
Stayed 2 nights in Apr 2026

10/10 Excellent

Lotonia, Forsyth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to go. It’s a great place and my family loves it.
Stayed 2 nights in Apr 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

6/10 Okay

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor water park was very disappointing ice cold beds was like sleeping on a rock
Stayed 3 nights in Apr 2026

10/10 Excellent

Cedric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Apr 2026

6/10 Okay

Tykia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
It was our first time and we expected a better experience. Especially for the price. We may or may not return.
Stayed 2 nights in Apr 2026

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2026

10/10 Excellent

Cicely

Stayed 1 night in Apr 2026

8/10 Good

Assatu

Stayed 2 nights in Apr 2026

6/10 Okay

Elizabeth

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager of Hidden trails must have been over worked, I have never experienced a manager to be so rude. There were 9 of us for dinner, we waited for an hour before we even asked how much longer. She immediately had an attitude, We pointed out that people in the restaurant that came in after us had already received their food, She said oh yeah who? Point out who got their food before you. We said that we weren't going to do that because at this point everybody in the restaurant was looking in our direction, The manager stormed off and said there's only three of us. Maybe more training in customer service. This was very avoidable. On another note, customers should be made aware of changes in the waterpark prior to arrival. The maintenance made our stay difficult due to having a handicapped person with us and the closure led to her not being able to participate in our activities.
Stayed 1 night in Apr 2026

2/10 Terrible

Claudia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry, but was something close to a real FRAUDE!! Almost all water park attractions there were CLOSED, for “maintenance “ all weekend! Supposedly was a relaxing stay, on the lazy river and waves pool ( which were closed) and the best slides rides for the 4 kids 12 years and up in my party, Closed too!! Really was TERRIBLE!! Worst experience!! And wasted money!! ( More than $600 dollars)
Stayed 2 nights in Apr 2026

2/10 Terrible

Britteny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of the indoor park was closed due to construction. Very underwhelming to bring a soon to be 12 year old to the place he wamted to take his siblings too snd half of it is blocked off.
Stayed 2 nights in Apr 2026

10/10 Excellent

Eric, Beaver Dam

Stayed 1 night in Mar 2026

10/10 Excellent

Kaley

Stayed 2 nights in Apr 2026

8/10 Good

Taryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place for families with kids that love to swim or play in the water.
Stayed 1 night in Apr 2026

10/10 Excellent

Ricky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't too crowded for spring break, the whole family had a blast
Stayed 3 nights in Mar 2026

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026

4/10 Poor

Dalton

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Expedia doesn’t show when there’s construction being done on the property. So half the amenities were actually closed. Wave pool was closed, lot of the slides was closed and the hot tub and others
Stayed 1 night in Apr 2026