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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Seasonal outdoor pool
Lobby
Free buffet breakfast
Room, 1 King Bed, Non Smoking, Hot Tub

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪17 min walk‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(21 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Sevierville / Kodak
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,000 reviews
The price is AU$121
includes taxes & fees
15 Jan - 16 Jan 2026
La Quinta Inn & Suites by Wyndham Sevierville / Kodak

About the area

Sevierville

With a stay at Quality Inn & Suites Sevierville - Pigeon Forge in Sevierville, you'll be within a 5-minute drive of Wilderness at the Smokies and Sevierville Convention Center. .This hotel is 8.9 mi (14.3 km) from Dollywood and 4.9 mi (7.9 km) from Titanic Museum.

What's nearby

  • Wilderness at the Smokies - 17 min walk - 1.5 km
  • Soaky Mountain Waterpark - 17 min walk - 1.5 km
  • Wild WaterDome - 19 min walk - 1.6 km
  • Sevierville Convention Center - 2 min drive - 2.1 km
  • Sevierville Golf Club - 2 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 315 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 191 out of 1003 reviews
Rating 4 - Poor. 103 out of 1003 reviews
Rating 2 - Terrible. 132 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Jodie

Business traveller, Travelled with partner
The beds were nice and convenience to the convention center was great. The jacuzzi tub was very disappointing. I was really looking forward to using the tub. When I turned the jets on a lot of filth shot out in the water. I don't believe they've been cleaned in quite a while. The handle from the inside of the room to outside of balcony was also broken. Safety is very important to me. I have pictures! I think it would be a great idea to update your photos on the website because it's very misleading.
Broken door handle.
Dirty jets! 🤢
Stayed 1 night in Sep 2025

8/10 Good

Roxane

Liked: Staff & service
Stayed 5 nights in Sep 2025

2/10 Terrible

Arrettia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dog poop under the bed. Roaches crawling up the walls. Stained sheets on the beds. DO NOT STAY HERE!
Stayed 3 nights in Sep 2025

4/10 Poor

JAY

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Filthy, better options for the money.

Place was pretty nasty. Children's greasy hand prints all over the sliding door, black hairs in the tub. Lamps and cables were pilled out from TVs. Breakfast buffet was between cold and warm at best. Just expected more for $180 a night. Needs updating bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Evghenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Yummy breakfast In-room Hot Tub!!! We loved our stay 👍
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Have stayed at this hotel before, this time the room smelled so I opened the front and back door then sprayed everything with Lysol good after a little while. Would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

cheryl

Travelled with partner
This property could be nice with cleaning and updates. DIRTY. remove carpet, clean under your beds and dust behind night stands. DIRTY,DIRTY,DIRTY. Add lights. I have never stayed in such a dark hotel. No lighting in the room and pool area is very dark. Any hotel that offers a NO REFUND policy does so for a reason because If I could of received a refund I would of left 10 minutes after checking in.
Stayed 4 nights in Sep 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in to our Room walked through the door it smelled like rotten feet the jacuzzi tub was filthy had to buy bleach and disinfectant for the tub and room and buttons on the tub were broke have to get out to to flip a light switch all the way across the room to turn it on and off bathroom was dirty also had 2 TVs in the room and Neither of them worked and never offered to move us to another room and what was advertised as a 24hr pool they closed it at 9pm didn’t get to enjoy it. Not worth your money.
Stayed 1 night in Sep 2025

6/10 Okay

Dustin

Stayed 1 night in Aug 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was comfortable. We were closest room to the highway, a bit noisy, but had a wonderful view of the jeeps leaving “50 Shades of Gray Jeeps 2025” which was held down the road. Minor issues were addressed promptly by staff. Free hot breakfast is always a nice perk.
Stayed 2 nights in Aug 2025

8/10 Good

Leonardo

Travelled with family
Liked: Amenities
Everything was good
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Stayed 1 night in Aug 2025

2/10 Terrible

Dinah

Travelled with family
Disliked: Cleanliness, amenities
We had roaches.
Stayed 1 night in Aug 2025

6/10 Okay

Markie

Travelled with family
Liked: Staff & service
1st room smelled like human pee, they did give us a second room after we complained, jacuzzi could have been hotter!
Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

CARLOS

Stayed 2 nights in Jul 2025

4/10 Poor

Stephanie

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I don’t recommend breakfast. The front staff is rude and unhelpful and the pet fee is ridiculous. There’s other hotels in better locations with no pet fees. I ended up paying almost $500 for two nights with the pet fees.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Didn't clean the room for 2 nights

Stayed 3 nights for a jeep invasion. Had our small chihuahua with us so paid the pet fee on top of that. Room was never cleaned or given flesh towels, etc....both tonights...
Stayed 3 nights in Aug 2025

10/10 Excellent

Lance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing weekend

Had a good stay, no problems.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeff

Stayed 1 night in Aug 2025

2/10 Terrible

Susan

Travelled with family

Bad Place

This hotel refused to cancel a reservation I had made in error, through hotels.com. I needed a place to stay with my kids, so I paid for the night I arrived there, thinking I had a reservation. When I figured out that the website had switched the date to a week from the actual date, I tried to cancel the reservation with the hotel and the hotels.com website. They both said that the other had the power to cancel, but nobody would actually cancel it. I’m still fighting the charge with my credit card. I don’t recommend using hotels.com or staying at this hotel, which is filthy dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025