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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Lobby
Room, 1 King Bed, Non Smoking, Hot Tub
Indoor spa tub
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Soaky Mountain Waterpark
    ‪1 min drive‬
  • Sevierville Convention Center
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(20 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,003 reviews
The price is AU$93
includes taxes & fees
16 Sept - 17 Sept
Clarion Pointe Sevierville-Pigeon Forge

About the area

Sevierville

With a stay at Quality Inn & Suites Sevierville - Pigeon Forge in Sevierville, you'll be within a 5-minute drive of Wilderness at the Smokies and Soaky Mountain Waterpark. .This hotel is 4.9 mi (7.9 km) from Titanic Museum and 8.9 mi (14.3 km) from Dollywood.

What's nearby

  • Wilderness at the Smokies - 17 min walk - 1.5 km
  • Wild WaterDome - 19 min walk - 1.6 km
  • Soaky Mountain Waterpark - 1 min drive - 1.4 km
  • Sevierville Golf Club - 2 min drive - 1.4 km
  • Sevierville Convention Center - 2 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Reviews

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 1012 reviews
Rating 8 - Good. 267 out of 1012 reviews
Rating 6 - Okay. 188 out of 1012 reviews
Rating 4 - Poor. 103 out of 1012 reviews
Rating 2 - Terrible. 129 out of 1012 reviews

Reviews

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Roxana

Stayed 3 nights in Jun 2025

8/10 Good

Mindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just fine.
Stayed 4 nights in Jun 2025

6/10 Okay

David

Stayed 2 nights in Jun 2025

6/10 Okay

Joann

Liked: Room comfort
This hotel has a few things to recommend it - location, included breakfast, indoor and outdoor pools, and price. The property is a little dated. The outdoor pool hours are "variable". Breakfast was plentiful, with offerings for everyone (please add grits). The outdoor dining space was never set up and the interior space is limited. Our balcony was really only half usable because one side had the air conditioner exhaust blowing on it. It also overlooked a car dealership's lot and repair garage. Our room was spacious with two distinct living areas, two televisions, refrigerator, microwave, and coffee maker. The room safe didn't work. The bedside lamps were three-way lamps with one-way bulbs, making it necessary to push the on/off switch several times to achieve on or off. There seemed to be a leak somewhere in the roof or wall along the bathroom and dripping could be heard during rainstorms and showers. Probably the most egregious of all the problems was overhearing the staff discuss and mock a customer who had called to complain about her acommodations after her visit. I found their behavior to be rude and unprofessional as they stood at the front desk having their conversation while the custmer was on hold. I easily heard them while seated in the breakfast area. I think this property would benefit from some remodeling, a deep cleaning, and some new staff members.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

10/10 Excellent

Castine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything great . only issue was my reserved room given to someone else. longer check-in time. they accomodated me. very apologetic.
Stayed 1 night in Jun 2025

6/10 Okay

Darryl

Travelled with family
Disliked: Cleanliness
It's just a cheap hotel. It's really a motel instead of a hotel. Room doors all exit to the parking lot. The indoor pool was right outside our door. They built a lean-to structure on the end of the building to create the indoor pool. A/C in our room sounded awful, like it was dying and about to burst into flames. It never did, thankfully, and it was still cooling, but we decided to go to another hotel for our last 2 nights. I guess I should have known for only $100 a night. It would have been fine for 2 more nights, most likely, but we wanted to stay somewhere nicer for our last 2 nights.
Stayed 3 nights in Jun 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing very nice and wonderful people to check in and check out
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025

8/10 Good

raymond alexander

Travelled with family, Travelled with pets
Liked: Amenities
You get what you pay for.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The stay was good, however the reservation I made was supposed to have a sofa, but it didn't.
Stayed 2 nights in May 2025

8/10 Good

Roy

Travelled with family
Stayed 2 nights in May 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Our stay was nice and comfortable. Wish I had of knon there was a $35 charge for pets each night, non refundable. Nice hot tub and two swimming pools one inside and one outside
Stayed 4 nights in May 2025

10/10 Excellent

Heidi Valiquette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice pool. Great included breakfast
Stayed 1 night in May 2025

10/10 Excellent

Jorge Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

6/10 Okay

Jason M

Liked: Cleanliness, amenities
The rooms were plenty spacious with exception of bathroom being kinda cramped. 2 tvs 2 queen beds and a pull out sofa bed. My daughter slept on couch and son slept in another since they had 2 tvs. My only real issue was the sofa bed was NASTY, and brought this up to hotel staff and they kinda brushed it off as "well we dont rent the rooms out for the sofa bed option so thats why they arent cleaned regularly" the pool area was nice breakfast was ok but limited seating for the amount of guests. it was good for a family of 4 and was ok for our 2 day get away
Stayed 2 nights in May 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was good, faucets ran constantly, back sliding door held together with zip ties. Elevator sounded like it was going to crash something banging on outside. Just not in good repair.
Stayed 3 nights in May 2025

8/10 Good

Jordan

Stayed 6 nights in May 2025

6/10 Okay

Joe

Travelled with family
The air conditioner did not run properly....always on and off on and off. Needs updating. Couch, very old. It was clean and the staff was very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Ashantra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, stayed for volleyball and it was cool
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

6/10 Okay

Ashley

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely needs some upgrading. Tiles in the ceiling look like they are ready to fall, lighting is dark, the shower head was at my husbands chest, water wasn’t super hot. Service was great, things like sheets were clean but overall I wouldn’t stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025