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HeartSong Lodge & Resort

3.5 star property

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Front of property
Lobby sitting area
Exterior detail
Children's activities

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

View map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    ‪9 min walk‬
  • Dollywood
    ‪6 min drive‬
  • Island at Pigeon Forge
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

9.8 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About the area

Pigeon Forge

Located in Pigeon Forge, HeartSong Lodge & Resort is in a national park, a 5-minute drive from Dollywood's Splash Country and 8 minutes from Dolly Parton's Stampede Dinner Attraction. .This family-friendly hotel is 2.9 mi (4.6 km) from Dollywood and 3.6 mi (5.8 km) from LeConte Center at Pigeon Forge.

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.8 km
  • Dollywood - 6 min drive - 2.8 km
  • LeConte Center at Pigeon Forge - 7 min drive - 5.7 km
  • Island at Pigeon Forge - 8 min drive - 6.7 km
  • Titanic Museum - 10 min drive - 6.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Burger King - ‬9 min walk

About this property

HeartSong Lodge & Resort

Family-friendly hotel with a fitness center and a seasonal outdoor pool
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 302 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 220 out of 244 reviews
Rating 8 - Good. 17 out of 244 reviews
Rating 6 - Okay. 4 out of 244 reviews
Rating 4 - Poor. 1 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disney quality with out getting beat over the head for prices
Stayed 2 nights in May 2025

10/10 Excellent

Beren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff treated us like family. Everything in the room was immaculate. We will definitely be coming back.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Would definitely stay at again
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic place to stay and feel at home
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Great staff and beautiful accommodations! My child loved the bunk room!
Stayed 2 nights in May 2025

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff, nice rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway trip.

Hotel was fantastic, beautiful grounds, transportation provided to the park which was really nice, laid back atmosphere at the hotel, outside area's were fantastic, nice restaurant, shopping store, general store and bakery, room was perfect. Will definately be back to stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in every way! Excellent place!
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It’s was amazing!
Stayed 1 night in May 2025

10/10 Excellent

RODNEY, FAIRVIEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort but the restaurant offerings and quality of food is poor. Staff throughout resort are friendly but the bartenders aren't overly friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brigette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you're going to Dollywood and doing other tourist activities
Stayed 4 nights in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Ycycycyc
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Stayed 1 night in Apr 2025

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were more dining options
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond courteous. The facility is clean and well managed. Will definitely stay again! Thank y'all!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding , staff great and really catered to your needs
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service & amenities were off the charts. Rooms were comfortable including the bed. Ample # elevators throughout the property allowing access to areas without having to use specific areas. The main restaurant was so good that we dined there several times. Service & food was excellent. Ask for a server named Lulu—she anticipated our needs & was incredibly friendly. Access to self-parking was close & trolleys were available. The entire hotel was very clean & accommodating. Would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elmer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked it it is easier to get to the park
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Glenda, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here! Trip was to take our granddaughter to Dollywood. She loved the bunk beds that gave her her own little area! Very clean, beautiful decor, staff was excellent and trolly to Dollywood was included! Would highly recommend this Hotel!!
Stayed 2 nights in Apr 2025