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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business centre
Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪2 min drive‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Sevierville

With a stay at SureStay Plus Hotel by Best Western Sevierville, you'll be centrally located in Sevierville, within a 5-minute drive of Wilderness at the Smokies and Sevierville Convention Center. .This hotel is 8.5 mi (13.7 km) from Dollywood and 4.6 mi (7.3 km) from Titanic Museum.

What's nearby

  • Wilderness at the Smokies - 1 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Dolly Parton Statue - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Convention Center - 2 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Waffle House - ‬19 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free breakfast, near Wilderness at the Smokies
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1012 reviews
Rating 8 - Good. 270 out of 1012 reviews
Rating 6 - Okay. 143 out of 1012 reviews
Rating 4 - Poor. 75 out of 1012 reviews
Rating 2 - Terrible. 61 out of 1012 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Javon

Stayed 2 nights in Aug 2025

8/10 Good

Page

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love that it was affordable. Not a bad place. Other than the gentleman who was there twice during our stay seemed irritated because we mentioned that a person spilled his coffee in the elevator then the last day he was at the desk and we mentioned that the elevator wasn’t working. Other than that the other workers were very polite especially the gentleman who worked the breakfast. We enjoyed the food not to bad especially for the price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot and it’s always nice and clean. Staff is very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Aug 2025

10/10 Excellent

Dequentin

Travelled with group
Liked: Amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Missy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

fermin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, friendly people
Stayed 1 night in Aug 2025

6/10 Okay

Elaine

Disliked: Cleanliness, property conditions & facilities
It was a cheap place, so my expectations weren't high. It was alright, but definitely not the cleanest place. Property itself seemed run down. The breakfast wasn't great either.
Stayed 1 night in Aug 2025

2/10 Terrible

Kayla

Stayed 1 night in Aug 2025

10/10 Excellent

Reina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect after the long drive
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Balvino

Stayed 1 night in Aug 2025

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service

Needs a deep cleaning

The whole place needs a good deep clean. Had ants in room 112 at a/c unit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronnie

Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Abdelrahman

Liked: Cleanliness, staff & service, amenities
The place was very clean and the breakfast was decent. However, the AC was so loud every time it kicked on that I didn't sleep well.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 2 nights in Jul 2025

4/10 Poor

Denise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Amenities
Very budget friendly. Staff was very helpful. Was a very nice place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

megan

Stayed 1 night in Jul 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Staff was very friendly. We will return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025