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Baymont by Wyndham Sevierville Pigeon Forge

2.5 star property

Photo gallery for Baymont by Wyndham Sevierville Pigeon Forge

Property amenity
Property amenity
Lobby
Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Property grounds

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
711 Parkway, Sevierville, TN, 37862
  • Tanger Outlets
    ‪4 min drive‬
  • Wilderness at the Smokies
    ‪5 min drive‬
  • Soaky Mountain Waterpark
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Upgraded, Suite, 2 Queen Beds, Non Smoking

Upgraded, Suite, 2 Queen Beds, Non Smoking

Upgraded, Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

Sevierville

When you stay at Baymont by Wyndham Sevierville Pigeon Forge in Sevierville, you'll be in the mountains, within a 5-minute drive of Titanic Museum and Wilderness at the Smokies. .This hotel is 7.1 mi (11.4 km) from Dollywood and 4.4 mi (7.1 km) from Island at Pigeon Forge.

What's nearby

  • Tanger Outlets - 4 min drive - 3.8 km
  • Wilderness at the Smokies - 5 min drive - 5.2 km
  • Soaky Mountain Waterpark - 5 min drive - 4.8 km
  • Sevierville Convention Center - 5 min drive - 5.8 km
  • Dollywood's Splash Country - 10 min drive - 8.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • Dutch Bros Coffee
  • ‪McDonald's - ‬12 min walk
  • ‪Hardee's - ‬3 min drive
  • ‪Dunkin' - ‬2 min drive
  • ‪Holston's Kitchen - ‬2 min drive

About this property

Baymont by Wyndham Sevierville Pigeon Forge

Hotel in Sevierville with a fitness center and a 24-hour business center
Baymont by Wyndham Sevierville Pigeon Forge offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Sevierville? This hotel has 818 square feet (76 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 818 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Greenbrier
Baymont Inn Sevierville Pigeon Forge Hotel
Best Western Greenbrier Inn Sevierville
Best Western Greenbrier Sevierville
Baymont Wyndham Sevierville Pigeon Forge Hotel
Baymont Inn Pigeon Forge Hotel
Baymont Inn Sevierville Pigeon Forge
Baymont Inns Sevierville
Baymont Sevierville
Baymont Wyndham Sevierville Pigeon Forge
Best Western Greenbrier Hotel Sevierville
Best Western Greenbrier Inn
Baymont Inn Suites Sevierville Pigeon Forge
mont Wyndham Sevierville Pige
Baymont by Wyndham Sevierville Pigeon Forge Hotel
Baymont by Wyndham Sevierville Pigeon Forge Sevierville
Baymont by Wyndham Sevierville Pigeon Forge Hotel Sevierville

Baymont by Wyndham Sevierville Pigeon Forge Reviews

Reviews

6.4
Rating 10 - Excellent. 241 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 201 out of 1003 reviews
Rating 4 - Poor. 160 out of 1003 reviews
Rating 2 - Terrible. 195 out of 1003 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Placed us in an occupied room first, then in a room where the sink was broken, literally falling out of the counter. Was originally told by nightshift that i would be able to come back down in morning and would recieve a full refund. In the morning, the woman was extremely rude and said she woukd only give $10 back on the card, still have not seen this measly credit.
Stayed 2 nights in May 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches. The room smelled extremely musty/borderline moldy. The sheets felt damp. Do not stay here it is not worth the money savings.
Stayed 1 night in May 2025

8/10 Good

Lisa

Stayed 1 night in Apr 2025

2/10 Terrible

Gerhard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look nothing like the picture. Romm clearly wasn lt cleaned well. We went to front desk and manager on duty was rude and told my wise she didnt need to be "sassy" and he knew the rooms werent the best. We checked out and left within 20 minites and that INCLUDES the time it took us to wall to and from our room. We went ans found another hotel. I DO NOT RECOMMENT THIS HOTEL TO ANYONE.
Stayed 1 night in Apr 2025

2/10 Terrible

Tatayana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Blood all over elevator and cockroach as soon as we walked in the room
Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs big updates needed. Poor conditions
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Stayed 1 night in Apr 2025

2/10 Terrible

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Stayed 2 nights in Apr 2025

8/10 Good

LACEY

Travelled with partner
Liked: Cleanliness, staff & service
Room could’ve used a lil more of a proper update instead of it appearing as if a DIY completed it. A lot of people blasting music in their cars outside of room. People smoking all kinds of different things right out side our room bc that’s where the smoke station was. Employees were absolutely wonderful, helpful, friendly, & respectful. The breakfast wasn’t anything pleasing to the husband. For a quick trip it ain’t it bad but for multi days i wouldn’t suggest it.
Stayed 2 nights in Mar 2025

8/10 Good

Crystal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 2 nights in Mar 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Taylor

Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Leah

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an ok hotel at an ok price. Bit run down. Easy good parking. Felt safe.
Stayed 2 nights in Mar 2025

4/10 Poor

Leah

Travelled with family, Business traveller
Disliked: Staff & service, amenities
This is my 4th night here. 2 nights last weekend and last night and now tonight. Got a different room category this time. Got the “suite” with jacuzzi. My teenage daughter and I thought we’d put on bathing suits and utilize the jacuzzi like a hot tub. We get it filled up and under the towel carefully placed by housekeeping is a hole. The hole where the button goes. The button that turns the jacuzzi on. Like they didn’t see it when they strategically placed that towel there. Upon checking in I received a text from hotel saying respond to text with any problems or questions. I text back my issue. No response- why bother with this system if not utilizing it? I call the front desk. 15 minutes later night manager comes up to check it out. I wish yall could have seen the fake confusion he exhibited when I pointed to the missing button/hole. First he said “maybe you do it”. This angered me. I explained about the towel. He said housekeeping or previous guests did it. I said if previous guest did it housekeeping knew because they placed the towel over it. Housekeeping appear to be the owners. I’ve seen them over the past 3 nights I stayed here. Not too happy I paid for “upgrade” I couldn’t utilize. Says they’ll make it right tomorrow. We shall see tomorrow. Will update then.
Stayed 1 night in Mar 2025

2/10 Terrible

wanda

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Roachs and mildew

I was forced to find lodging due to illness. The local area was booked. We found this hotel. The staff were not super helpful. Went to my room after checking in. Outdoor stairs and elevator. There were people smoking and drinking outside the door. I had small children. Inside had been semi updated but not very clean. Alot of renovations were the kind that just paint over the problem instead of fix it. The floor was dirty the beds had black debris on them like someone had put dirty feet all over. After about ten minutes we find roaches on the nightstand. We all get up to look around and we find another one crawling on our childs pillow. Went to get money back and the guy argued we should have come out immediately if we wanted our money back then we showed him a video of the bug. He claims the property owner will return our money in the morning.
Stayed 1 night in Mar 2025

6/10 Okay

Glen

Liked: Staff & service, room comfort

Meh

Hotel was about what I'd expect for the price. It was obvious that the room wasn't deep cleaned, as there was actually loose change laying in the corner. The gas fireplace was a nice touch, but it would have been nicer if there was a way to control it, rather than just having the pilot light on. The in room jacuzzi tub was amazing, however, and perfect to relax in after a long day walking around Dollywood. Front desk staff were nice enough. The "breakfast" left something to be desired however. Won't be my first choice when I come back, but definitely not blacklisted either.
Stayed 3 nights in Mar 2025

2/10 Terrible

Dean, west Lafayette

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We came back to the room at 10:30 PM turned on the light and found atleast 6 cockroaches scurrying around the room. They offered to switch us to another room, but my wife said no way and we had to leave and find other accomodations for the night, luckily it was a Thursday and everything else wasn't already booked. I keep trying to call the hotel to get a refund, but to no avail. Aside from the roaches, the bathroom had a faint smell of vomit, the mini-fridge had an odor and my wife said there appeared to be a puke stain on the bottom of the rollaway provided. Answer your phone folks! Goes to voicemail and says it's full. Booker beware!
Stayed 1 night in Mar 2025

4/10 Poor

Jami

Travelled with partner
Liked: Staff & service
I got a text asking me to do my check in, then I asked if they have late check out and the told me 1:00pm check out for $25 extra so I did that and when I got here they tell me they don’t offer that!
Stayed 1 night in Mar 2025

8/10 Good

Lillian

Liked: Staff & service, property conditions & facilities, room comfort

Solid, Fine, Nothing flashy.

Check in was easy and very friendly. I arrived late at night but he still made the process smooth and quick. The breakfast was meh but overall the hotel was solid. I would stay here again. Note: if you're mapping, make sure you enter Pigeon Forge as there are several other Baymonts in the vicinity.
Stayed 1 night in Mar 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and service was good. Enjoyed the breakfast. Good value for the night stay
Stayed 1 night in Mar 2025

6/10 Okay

Ashleigh

Travelled with family
Liked: Cleanliness, room comfort
The pictures they have posted online for the exterior are not the same as the hotel you stay in. The breakfast is very very slim.
Stayed 6 nights in Mar 2025

10/10 Excellent

Atehaia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

They tried to charge us again

The check-in was troublesome. The clerk insisted because we had a late check in after midnight that this somehow voided the prepaid room and was insisting that we pay for another room and seek a refund from for the prepaid nonrefundable room. Very disappointed I don't think the clerk was actually well trained. I certainly would like to have someone get back with me on this.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Stayed 2 nights in Feb 2025