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LOTTE City Hotel Mapo

3.0 star property

Photo gallery for LOTTE City Hotel Mapo

Indoor pool
Superior Suite Double Room
Premium bedding, down duvets, pillow-top beds, in-room safe
Front of property
Breakfast and lunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool
  • Laundry
  • Housekeeping

Explore the area

View map
109, Mapo-daero, Mapo-gu, Seoul, Seoul, 121-805
  • Namdaemun Market
    ‪3 min drive‬
  • N Seoul Tower
    ‪8 min drive‬
  • Gyeongbokgung Palace
    ‪8 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪58 min drive‬

Room options

View all photos for Superior Suite Double Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Suite Double Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room (Ondol)

Deluxe Room (Ondol)

Deluxe Room (Ondol)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite Double Room

Superior Suite Double Room

Superior Suite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Family Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Suite Family Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Family Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Family Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

City view

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Seoul

A stay at LOTTE City Hotel Mapo places you in the heart of Seoul, within a 10-minute drive of N Seoul Tower and Gyeongbokgung Palace. .This hotel is 4.3 mi (7 km) from Dongdaemun History and Culture Park.

What's nearby

  • Lotte Outlets Seoul Station - 2 min drive - 2.2 km
  • Hongik University - 3 min drive - 2.6 km
  • Namdaemun Market - 3 min drive - 3.1 km
  • N Seoul Tower - 8 min drive - 4.5 km
  • Gyeongbokgung Palace - 8 min drive - 5.3 km

Getting around

  • Gongdeok Station - 2 min walk
  • Seoul Station - 9 min drive
  • Incheon Intl. Airport (ICN) - 49 min drive

Restaurants

  • ‪써브웨이 (SUBWAY) - ‬1 min walk
  • ‪파리바게뜨 - ‬1 min walk
  • ‪HOLLYS COFFEE - ‬1 min walk
  • ‪본죽&비빔밥 까페 - ‬1 min walk
  • ‪Angel-in-us Coffee - ‬1 min walk

About this property

LOTTE City Hotel Mapo

Hotel with free parking, in the vicinity of N Seoul Tower
LOTTE City Hotel Mapo offers 284 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Seoul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Make yourself at home in one of the 284 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, bidets, and hair dryers.
Enjoy recreational amenities such as a health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
You can enjoy a meal at Naru serving the guests of LOTTE City Hotel Mapo, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Seoul? This hotel has 713 square feet (66 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Naru - This buffet restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 30,000 for adults and KRW 22,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Naru

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 713 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The check-out time will be at 11 AM starting May 1, 2025.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 22000 for children
  • Pool fee: KRW 20000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed optional pool fee applies to adults to access to the pool. The fee for children is KRW 10,000 per person.
This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.
The pool is closed from noon to 1 PM every day.

We should mention

Pool access available from 8:00 AM to 10:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte
Lotte City
Lotte City Hotel
Lotte City Hotel Mapo
Lotte City Mapo
Lotte Hotel
Lotte Mapo City
Lotte Mapo City Hotel
Lotte City Hotel Mapo Hotel
Lotte City Hotel Mapo Seoul
Lotte City Hotel Mapo Hotel Seoul

Reviews

LOTTE City Hotel Mapo Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 831 out of 1319 reviews
Rating 8 - Good. 343 out of 1319 reviews
Rating 6 - Okay. 92 out of 1319 reviews
Rating 4 - Poor. 19 out of 1319 reviews
Rating 2 - Terrible. 34 out of 1319 reviews

Reviews

10/10 Excellent

Len

Stayed 5 nights in Jun 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is conveniently located right above a subway station. This station is also connected to subway lines that both run directly to the airports, about 35 for Gimpo and 1hr and some change for incheon. Gongdeok (the station right below it) is 20 minutes from Hongdae by bus, 20 from Myeongdong by subway but the station, Gongdeok, is way less crowded than either of those which I appreciated. The mini 7 Eleven was nice as well. It's a little pricey, but I still very much highly recommend it.
Stayed 4 nights in Jun 2025

8/10 Good

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Don’t expect to be able to charge your devices!!

One thing is for sure this location needs to catch up with the tech needs. Zero plugs around the bed. You need to charge a device, you need to go on an exploration of the room. I don’t get it. There’s more plugs in the bathroom than the room itself. For a country that prides itself on tech these hotel rooms leave a lot to be desired. I and one of my kids stayed here many times. I think I’m done. You need extension cables at this hotel. I ended up having to plug everything into my laptop to charge. Pretty bad when your laptop becomes an expensive battery charger due to insufficient hotel design.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Oyunbat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Surbhi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

2/10 Terrible

Sarah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We travel frequently and invest significant time researching quality hotels and resorts that meet a certain standard. Unfortunately, our experience at LOTTE City Hotel Mapo was deeply disappointing on multiple levels and did not meet even the most basic expectations. To begin with, the rooms were significantly smaller than advertised and appeared old and worn, nothing like the polished, modern images shown on the hotel’s website. The bed and pillows were extremely uncomfortable, making it nearly impossible to get a good night's sleep. Sadly, this ranks among the worst hotel stays we’ve ever had. Customer service was equally underwhelming. Staff at reception were disengaged, unwelcoming, and offered little assistance when we sought help. The poor service extended to the breakfast buffet, where staff were unapproachable and seemed visibly bothered when asked to prepare simple items like omelettes. We had pre-paid for breakfast across all five days of our stay, but only attended twice due to the low quality of the food, particularly the western options, which were stale and unappetising. Adding to the frustration, we discovered that the hotel pool, prominently advertised as a facility, required an unexpected additional fee of $23 AUD to use. This felt misleading and should have been made clear at the time of booking. The only redeeming aspect of our stay was the cleanliness.
Stayed 5 nights in May 2025

10/10 Excellent

Jeong Sam

Liked: Cleanliness, amenities, property conditions & facilities
Staff are the best
Stayed 3 nights in May 2025

10/10 Excellent

Jesse

Stayed 3 nights in May 2025

10/10 Excellent

Nae

Liked: Cleanliness, staff & service, property conditions & facilities
good customer service, old but clean & comfortable room
Stayed 18 nights in May 2025

8/10 Good

Anita, Middle Park

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth, New York

Great location
Stayed 8 nights in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joonhong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Ellen

Stayed 11 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, by subway, supermarket
Stayed 19 nights in Apr 2025

10/10 Excellent

Joonhong

Stayed 3 nights in May 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in May 2025

10/10 Excellent

mijong

Business traveller
Liked: Amenities
Best place to stay for long term or short term in Mapo area.
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying in a hotel in Seoul and I had a lovely experience. The staff was all so nice and especially the cleaning ladies! The hotel is in a great location and located right on top of one of the subway entrances/exits which was perfect for bopping around the city. Would recommend this hotel to others!
Stayed 4 nights in Apr 2025