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The Siena PRIMO

5.0 star property

Photo gallery for The Siena PRIMO

2 bedrooms, premium bedding, minibar, in-room safe
Living area
Massages
Exterior
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Room service

Explore the area

View map
158-7, Yongheung-ro 66beon-gil, Seogwipo, Jeju Island, 697-828
  • Place, Jeju World Cup Stadium
    ‪7 min drive‬
  • Place, Jeju Waterworld
    ‪8 min drive‬
  • Place, Jungmun Saekdal Beach
    ‪14 min drive‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe King

2 bedrooms, premium bedding, minibar, in-room safe

Deluxe King

  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

2 bedrooms, premium bedding, minibar, in-room safe

Deluxe Family

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kids Suite

2 bedrooms, premium bedding, minibar, in-room safe

Kids Suite

  • 106 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Suite

2 bedrooms, premium bedding, minibar, in-room safe

Family Suite

  • 83 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Penthouse

2 bedrooms, premium bedding, minibar, in-room safe

Penthouse

  • 106 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

View all photos for Kids Penthouse

2 bedrooms, premium bedding, minibar, in-room safe

Kids Penthouse

  • 127 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for Kids Bunker

2 bedrooms, premium bedding, minibar, in-room safe

Kids Bunker

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Kids Family

2 bedrooms, premium bedding, minibar, in-room safe

Kids Family

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Kids Princess

2 bedrooms, premium bedding, minibar, in-room safe

Kids Princess

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Penthouse

2 bedrooms, premium bedding, minibar, in-room safe

Royal Penthouse

  • 127 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for [All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

  • Sleeps 2
  • 1 King Bed

View all photos for [All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 2 Queen Beds

View all photos for [All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for [All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for [All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for [All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for [All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for [All inclusive PKG] Penthouse (Breakfast and Dinner for 2)

2 bedrooms, premium bedding, minibar, in-room safe

[All inclusive PKG] Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

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Exterior
Lotte Hotel Jeju
  • Pool
  • Free airport shuttle
  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$297
includes taxes & fees
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About the area

Seogwipo

With a stay at The Siena PRIMO in Seogwipo (Seogwipo City), you'll be a 4-minute drive from Eongtto Falls and 6 minutes from Jeju World Cup Stadium. .This family-friendly hotel is 3.8 mi (6.2 km) from Yakcheonsa Temple and 5 mi (8 km) from Jusangjeolli Cliff.

What's nearby

  • Jeju World Cup Stadium - 7 min drive - 4.8 km
  • Jeju Waterworld - 8 min drive - 5.5 km
  • Yakcheonsa Temple - 9 min drive - 6.2 km
  • Jusangjeolli Cliff - 12 min drive - 8.7 km
  • Jungmun Saekdal Beach - 14 min drive - 9.9 km

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪오세요커피 - ‬4 min drive
  • ‪Kou - ‬5 min drive
  • ‪다다익고 - ‬5 min drive
  • ‪하림이네 - ‬4 min drive
  • ‪강실장포차 - ‬5 min drive

About this property

The Siena PRIMO

Luxury hotel with a lazy river and a steam room
The Siena PRIMO offers 88 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a lazy river, and a steam room. Additional features at this Tuscan-style hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Ca' Bosco Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Ca' Bosco Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
카라라 풀사이드바 - This poolside café specializes in local and international cuisine and serves brunch, lunch, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Siena PRIMO are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: KRW 55,000 for adults and KRW 25,000 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ca' Bosco Restaurant
  • 카라라 풀사이드바

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Renovated entire property - July 2025
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 25000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Toscana Hotel Seogwipo
Toscana Hotel
Toscana Seogwipo
Toscana Hotel Seogwipo, Jeju-Do
Hotel Toscana Seogwipo
Hotel Toscana
The Siena PRIMO Hotel
The Siena PRIMO Seogwipo
The Siena PRIMO Hotel Seogwipo

The Siena PRIMO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
While the property is newly renovated it’s not a good experience. At the Siena primo, there’s only one restaurant and no coffee shop or any other dining amenities. You have to go across the parking lot for two other restaurants which aren’t that great. Also, the pool policy is crazy. They require you to wear a cap to go into the water for sanitary reasons. So stupid. What about people peeing in the water? Also, the location is not great. Away from many things. We would never recommend this place. Stay somewhere else.
Stayed 3 nights in Jul 2025

4/10 Poor

Kayoung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

공연 멋졌어요

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong suk

Stayed 1 night in Dec 2024

10/10 Excellent

hongki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

must stay hotel

Perfect place for price, luxury and convenience
Stayed 1 night in Dec 2024

10/10 Excellent

JAESEONG

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country side get away

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Stayed 3 nights in Oct 2024

10/10 Excellent

Maheshi Purnima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool. Nice big rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so quiet and no clouding, It's very nice to stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

kwangjae

Stayed 1 night in Oct 2024

10/10 Excellent

Hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

minhwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Hani

Stayed 3 nights in Sep 2024

10/10 Excellent

Youngun

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

SEHEE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BEOMJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
수영장소음 ㅡ음악 이 밤 11시까지 객실에 들려 아주 불편했슴 객실비치 화장품도 품질이 별로임
Stayed 2 nights in Aug 2024

10/10 Excellent

MINKYEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

CHAN HEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Byoungho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff !

Everything was perfect only except for foods in the facility. It was too expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

DoHyeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort tucked away from noisy city
Stayed 4 nights in Jul 2024

10/10 Excellent

ahreum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024