2/10 Terrible
Luc
Travelled with family
12 June 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We want to start by acknowledging the efforts made by the staff and management of the hotel. Despite everything they were very professional and courteous. However we will not be returning nor recommend this hotel and here's why:
Location: The hotel is very difficult to access and there is no designated area to load/unload baggages.
Parking: This hotel has no parking. Instead you are invited to use a parking the next block that is expensive and not trivially accessible.
Rooms: We had two rooms during our stay. The first one was not properly cleaned, and had a strong sewer smell. It was also very noisy. The second was cleaner and slightly better, but the bathroom door was glass which made privacy a challenge. Beds were ok.
Construction: During our stay there was construction in the square adjacent to the hotel which resulted in constent noise for the duration of our stay from early in the morning to late at night. The hotel also ran out of water for most of a day.
Pool: Unfortunately we were unable to enjoy the pool at all as it was closed until late our last night.
Spa: The spa was a somewhat stressful experience, which is not what one wants. The Hamam had no added sent and a constant loud water flow, smelled like wet dog. The whirlpool was lukewarm. The cold plunge and salt pool were ok. The cleaning staff started coming in half way through our session and carelessly started doing their things with no consideration for the guests.
Overall a terrifible experience
Luc
Stayed 2 nights in Jun 2025
