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citizenM Seattle South Lake Union

4.0 star property

Photo gallery for citizenM Seattle South Lake Union

Lobby
Exterior
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Daily buffet breakfast for a fee
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
201 Westlake Avenue North, Seattle, WA, 98109
  • Place, Amazon Corporate Headquarters
    ‪5 min walk‬
  • Place, Seattle Center
    ‪9 min walk‬
  • Place, Space Needle
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Level Seattle Downtown - South Lake Union
South Lake Union
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,417 reviews
The price is AU$325
includes taxes & fees
27 May - 28 May
Level Seattle Downtown - South Lake Union

About the area

Seattle

A stay at citizenM Seattle South Lake Union places you in the heart of Seattle, within a 15-minute walk of Seattle Center and Space Needle. .This hotel is 0.3 mi (0.4 km) from Amazon Corporate Headquarters and 0.7 mi (1.1 km) from Seattle Convention Center Arch Building.

What's nearby

  • Amazon Corporate Headquarters - 5 min walk - 0.4 km
  • Seattle Center - 9 min walk - 0.8 km
  • Space Needle - 10 min walk - 0.9 km
  • Pike Place Market - 15 min walk - 1.3 km
  • Seattle Waterfront - 15 min walk - 1.3 km

Getting around

  • Westlake Thomas St Station - 2 min walk
  • King Street Station - 14 min drive
  • Seattle-Tacoma International Airport (SEA) - 21 min drive

Restaurants

  • ‪HEYTEA - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Portage Bay Cafe - South Lake Union - ‬4 min walk
  • ‪Café An'Claire - ‬2 min walk
  • ‪Hurry Curry of Tokyo - ‬3 min walk

About this property

citizenM Seattle South Lake Union

CitizenM Seattle South Lake Union offers 264 accommodations with iPads and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 264 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 39

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel

citizenM Seattle Union Hotel

Citizenm Seattle Union Seattle

citizenM Seattle South Lake Union Hotel

citizenM Seattle South Lake Union Seattle

citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1545 out of 2090 reviews
Rating 8 - Good. 333 out of 2090 reviews
Rating 6 - Okay. 118 out of 2090 reviews
Rating 4 - Poor. 53 out of 2090 reviews
Rating 2 - Terrible. 41 out of 2090 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Super clean room, friendly concierge & attentive staff. Great breakfast every morning! Will definitely stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Elenoa

Stayed 1 night in Feb 2026

6/10 Okay

Leah

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie ann

Liked: Cleanliness, staff & service, amenities
Great ambience
Stayed 3 nights in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I purchased garage parking too..
Stayed 3 nights in Feb 2026

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, the staff was more than accommodating and the bar area had everything we needed! Had to snag a bottle of CitizenM soap on the way out bc it smells so gooood!!
Stayed 3 nights in Feb 2026

10/10 Excellent

ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Zaira

Stayed 7 nights in Jan 2026

8/10 Good

Joel Jose

Stayed 3 nights in Jan 2026

8/10 Good

Jack

Stayed 2 nights in Jan 2026

4/10 Poor

Raul

Disliked: Cleanliness, property conditions & facilities
Very small room
Stayed 3 nights in Jan 2026

10/10 Excellent

david

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
I love the hotel! Super clean and trendy with welcoming staff! I really like the smart rooms! They were a little small though be it was great for just me!
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location it was my first time visiting Seattle room was clean and the view from the bed was the best part. Definitely recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebeca

Stayed 3 nights in Jan 2026

6/10 Okay

Madelyn

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

8/10 Good

Zayna

Stayed 1 night in Jan 2026

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was so nice! Friendly staff and close to so many places .
Stayed 3 nights in Jan 2026

6/10 Okay

Marcus

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The staff the location many places to eat near by Whole foods just 3 mins away
Stayed 4 nights in Jan 2026

8/10 Good

Isaura S

Stayed 3 nights in Nov 2025

2/10 Terrible

Yvette Yko

Travelled with family
Disliked: Amenities, property conditions & facilities
SPEND YOUR MONEY ELSEWHERE We chose citizenM South Lake Union based on strong reviews, photos, location, and the promised “high-tech” experience—especially the city views. Unfortunately, it did not live up to expectations. At self check-in, we asked which room orientation would provide the city views shown online. The response was vague and unhelpful. As visitors unfamiliar with Seattle, clearer guidance should be part of basic hospitality. Our room’s “view” looked directly into another office building, with no privacy or ambiance. I tried to address this early by calling the front desk and was told someone would follow up, but no one did. Later, another staff member said the hotel was fully booked and implied the issue was our responsibility, even though view options were never clearly explained. There was no apology or attempt to help. The hotel itself feels more like a capsule hotel or college dorm than a good option for families: • Extremely small rooms and bathrooms • No microwave or in-room coffee maker • Very small sinks • No Smart TV (Chromecast only) • Gimmicky lighting over comfort This hotel seems designed for influencers or solo travelers, not families. Between the poor customer service and the underwhelming room, the stay was not worth it. We would not stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026