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Holiday Inn Express Hotel and Suites Scranton by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel and Suites Scranton by IHG

Exterior
Property amenity
Free daily buffet breakfast
Exterior
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View map
1265 Commerce Blvd, Scranton, PA, 18519
  • Place, Regal Dickson City
    ‪8 min walk‬
  • Place, Viewmont Mall
    ‪3 min drive‬
  • Place, Lackawanna River
    ‪3 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Scranton

Located in Scranton (Dickson City), Holiday Inn Express Hotel and Suites Scranton by IHG is within a 5-minute drive of Regal Dickson City and Viewmont Mall. .This spa hotel is 2.3 mi (3.7 km) from Lackawanna River and 2.8 mi (4.6 km) from Lackawanna River Heritage Trail.

What's nearby

  • Regal Dickson City - 8 min walk - 0.7 km
  • Viewmont Mall - 3 min drive - 2.5 km
  • Lackawanna River Heritage Trail - 3 min drive - 1.5 km
  • Lackawanna River - 3 min drive - 1.8 km
  • University of Scranton - 10 min drive - 9.8 km

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 28 min drive

Restaurants

  • ‪Sheetz - ‬4 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Wegmans Sub Shop - ‬4 min drive

About this property

Holiday Inn Express Hotel and Suites Scranton by IHG

Holiday Inn Express Hotel and Suites Scranton by IHG offers 102 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. 32-inch LCD televisions come with premium satellite channels.

This Scranton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 102 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. Guests can get around on the complimentary shuttle, which operates within 5 mi.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Hotel and Suites Scranton by IHG, or stop in at the snack bar/deli. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 6 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Holiday Inn Express Hotel and Suites Scranton by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • King sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Scranton Dickson City
Holiday Inn Express Scranton
Holiday Inn Express Scranton Dickson City
Holiday Inn Express Hotel Suites Scranton

Holiday Inn Express Hotel and Suites Scranton by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadezda

Liked: Cleanliness, property conditions & facilities
Room is nice,very clean; stuff is absolutely courteous and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Easy to get room cleaned more towels etc. Nice beds and rooms. Great options nearby for food and essentials
Stayed 3 nights in Dec 2025

10/10 Excellent

Frank R.

Travelled with family
Liked: Staff & service, amenities
Excellent staff Very clean my 5th 3 day stay thus year....
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerilyn

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were very clean. Breakfast was good. Bed was comfortable. Mini kitchenette is a great feature if you’re staying a few days because there are many dining options nearby and you can bring home and reheat leftovers with a table to eat and a sofa for relaxing. Good TV without signing in to my own streaming service.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff , amenities and cleanliness of the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Jerilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had two separate reservations on back to back nights due to shifting travel plans and winter weather. At check in, the front desk attendant merged our two reservations into one so that we didn’t need to check out or switch rooms between reservations. It was seemless and easy and quick! Superb experience and exemplary customer service.
Stayed 1 night in Dec 2025

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel staff was very nice and professional, however we felt there was a lack of communication throughout the hotel staff The hotel and room were clean overall. The pillows however were uncomfortable but that is due to personal preference. The hotel computers at check in were out of service and we were charged for copies of my credit card. The issue we had was that the pool was out of service until the evening of our second day there. We chose this hotel due to the location and it having a pool and hot tub. When we checked in we weren’t informed they weren’t working. Once we went to inquire after wanting to go to the pool, we were it was out of service. We waited 45 minutes until staff said maintenance would show up to check it out. They never did. I’m very disappointed with our stay regarding the pool/hot tub just because we were looking forward to this.
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and beds were comfortable. Will stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean wonderful staff just always a great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Geraldo

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and the bed was SO comfy! Staff was friendly and courteous! The pancake machine was awesome but the turkey sausage left ALOT to be desired!! Many other choices though!!! Merry Christmas 🎄🎁
Stayed 1 night in Dec 2025

10/10 Excellent

brent

Excellent, and great value
Stayed 1 night in Dec 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Check under the sheets before settling in – it seems that my fitted sheet was from the previous guest. They immediately switched my room for me. Definitely check the HVAC as well before settling in. They were very accommodating. Good amenities and breakfast.
Stayed 2 nights in Nov 2025

6/10 Okay

Kathy

Staff were courteous and helpful. Room had blood stains on carpet, was not as clean as expected, door lock was jamming, to name a few
Stayed 2 nights in Nov 2025

10/10 Excellent

Ernest, Downingtown

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Very clean and an excellent bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, will definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Noreen

Travelled with family
Such an eclectic hotel with nice size rooms. There was a wedding reception at the hotel which made it very busy and parking was a challenge. My daughter and I enjoyed dinner at Trax. Service was good and the food was also. We will be staying here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Nov 2025

10/10 Excellent

Jasminda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Chemisa

Liked: Cleanliness, staff & service, property conditions & facilities
I do not eat red meat or pork so the breakfast didn’t offer many options for me. However, this is usually the case. It would be nice to offer turkey bacon or sausage.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, room was very clean, had cable tv (didn't have to sign in to any of my streaming services) and location is very convenient to many dining options. Staff was all very friendly.
Stayed 1 night in Nov 2025