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The Norbreck Hotel by Compass Hospitality

3.5 star property

Photo gallery for The Norbreck Hotel by Compass Hospitality

Balcony
Superior Double Room
Restaurant
View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

View map
Castle Road, Scarborough, England, YO11 1HY
  • Place, North Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪19 min walk‬
  • Place, Scarborough Open Air Theatre
    ‪2 min drive‬

Room options

View all photos for Double Room

1 bedroom, free WiFi

Double Room

7.0 out of 10
Good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, free WiFi

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, free WiFi

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

7.0 out of 10
Good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

1 bedroom, free WiFi

Twin Room, Sea View

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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The Norbreck Hotel by Compass Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 322 reviews
Rating 8 - Good. 101 out of 322 reviews
Rating 6 - Okay. 63 out of 322 reviews
Rating 4 - Poor. 20 out of 322 reviews
Rating 2 - Terrible. 21 out of 322 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bestun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed the one night together with my son. Lovely view from the front of the hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Liked: Staff & service
In a quiet area. The staff are always friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
It was a lovely hotel with friendly staff but badly in need of updating and decorating
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The location was fabulous and 1 member of staff helpful. Had to change rooms - first room TV didn’t work, 3 hours of messing around trying to sort it. Second room I did check but assumed the windows would close so didn’t try them. Bathroom not at all, bedroom didn’t shut fully. Skip outside that meant the seagulls never left it alone. Hallways dirty and unclean
Stayed 1 night in Aug 2025

4/10 Poor

Mark

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not sure what to say. If you want retro this is the place. States parking, for five cars which seems to be all reserved.
Stayed 1 night in Aug 2025

6/10 Okay

Anneli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Ellen

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Josephine

Breakfast average didn't have evening meal. Bed reasonable
Stayed 6 nights in Jul 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Average hotel.

We had a nice stay at The Norbreck. The location was good and it had a fantastic view looking over the North bay. Parking is a bit of an issue, as the hotel only has spaces for a few cars. We parked on the road luckily quite close and the hotel gives you a parking permit to display which costs £5 for two days. You could easily end up parked up quite a distance from the place. The location is also good for walking from, if you go round the back and through the church yard it's not far to walk to the South Bay beach. We walked around the headland which takes much longer and came up by the church which didn't take long at all. Breakfast was satisfactory, it would improve things if they had two toast makers as you needed to send bread through twice to get it toasted and a queue formed quite quickly, even though it wasn't particularly busy. The staff were friendly but sometimes unobtainable. When we checked out there was no clear instructions on where to put the key but also no one around to ask. Several people in front of us in the queue for reception just put their key on the counter and walked away. We did the same. A box on the counter for a key drop would have felt more secure. Overall it was ok for the one night we stayed.
View from hotel door.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just me and my son for an overnight stay. I hadn't paid for a sea view room and ended up with a large corner ensuite room with free tea/coffee,(Kettle). When we left the room the door wouldn't lock so went to reception to report it,in the meantime I went to get my car as I'd got a space in the hotel car park (very limited spaces £6.00 for the night).Back at the hotel they gave us another room a sea view with no extra charge. The following morning we had a buffet breakfast, (which was very nice),with the dining room looking out to sea and the bay.I definitely would stop there again.
Stayed 1 night in Jul 2025

8/10 Good

Jane

Travelled with family
Breakfast was very good
Stayed 3 nights in Jul 2025

6/10 Okay

Mrs

Lovely Location

Great location; very old and tired hotel (think 1970's social club decor and toilets in the pub/concert room). Bedroom was very clean, albeit small. Although I understand every hotel and business in the area need to make their money but charging £200+ a night just because there is a concert in town is rather steep and left a lump in my throat.. the normal rate of £75 is correct for this hotel!
Stayed 1 night in Jul 2025

8/10 Good

malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great coastal views

Friendly staff check in.Nice breakfast.Great views of coast.
Stayed 1 night in Jul 2025

6/10 Okay

derek thomas

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jean

Stayed 1 night in Jul 2025

10/10 Excellent

FIONA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night to attend a concert nearby. I'd booked a while ago and was a little dubious reading some of the recent reviews. The hotel has a great location and is as you'd expect a Victorian seaside hotel to be, a little dated but that's part of the charm. The hotel boasts commanding views over the bay and close to the castle. We had 2 rooms booked, both were spacious, clean and seemed to have new furniture. The staff were lovely. There's minimal parking, but we managed to park nearby. Overall the hotel was ideal.
Stayed 1 night in Jul 2025

2/10 Terrible

Hazel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy stay

The room you see when you book isnt the room you get. False advertising. The paint in the bedroom was peeling. The carpet had stains and was old and dirty. The bathroom radiator was hanging of the wall. The bathroom floor wasn't clean. Cobwebs in the recess of the bathroom window. An absolute disgrace for the money.
Stayed 1 night in Jul 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid!!!!

Avoid this hotel! Very old and in need of major TLC and a deep clean. Mouldy bread at breakfast, moody staff and dirty bathroom - so much so we checked out at 9am in the morning desperate to get to our next destination so we could have a shower - there was no way we were using the shower in this place!
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable 3 night stay

Stayed 3 night here in Scarborough at The Norbreck Hotel. I slept really well, my room was clean with beautiful view of the sea. I had a great time. Breakfast was great. I definitely will stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Stayed 1 night in Jun 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and amazing view
Stayed 2 nights in Jul 2025

8/10 Good

Susan Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely friendly staff, good breakfast, comfy bed, the room was a bit drab, the facilities are tired and need upgrading. Great view.
Stayed 1 night in Jul 2025