See all properties
Save
Aparthotel

Hotel Family

3.5 star property

Photo gallery for Hotel Family

Exterior detail
Luxury Apartment, 3 Bedrooms | Terrace/patio
Property entrance
Apartment, 1 Bedroom
Free daily buffet breakfast

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • 24/7 front desk

Explore the area

View map
Dejzina Bikica, Sarajevo, Federacija Bosne i Hercegovine, 71000
  • Place, Sarajevo Zoo
    ‪18 min walk‬
  • Place, Asim Ferhatovic Hase Stadium
    ‪2 min drive‬
  • Place, Golf Klub
    ‪4 min drive‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪13 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Minibar, individually decorated, individually furnished, desk

Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms

55-inch Smart TV with cable channels, TV, Netflix

Family Apartment, 2 Bedrooms

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Sofa Beds

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living room

Luxury Apartment, 3 Bedrooms

  • Mountain view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 1 Single Bunk Bed and 2 Single Sofa Beds

View all photos for Classic Twin Room, Ensuite

Classic Twin Room, Ensuite

Classic Twin Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Presidential Studio
Ornament Hotel and Apartments
Sarajevo
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 50 reviews
The price is AU$151
includes taxes & fees
4 June - 5 June
Ornament Hotel and Apartments

About the area

Sarajevo

Located in Sarajevo, Hotel Family is a 5-minute drive from Ali Pasha's Mosque and 6 minutes from Latin Bridge. .This aparthotel is 2.5 mi (4.1 km) from Eternal Flame and 2.9 mi (4.6 km) from National and University Library of Bosnia and Herzegovina.
View more Aparthotels in SarajevoOpens in a new window

What's nearby

  • Sarajevo Zoo - 18 min walk - 1.6 km
  • Asim Ferhatovic Hase Stadium - 2 min drive - 1.5 km
  • Stadium FC Sarajevo - 2 min drive - 1.5 km
  • Avaz Twist Tower - 4 min drive - 2.9 km
  • Golf Klub - 4 min drive - 2.6 km

Getting around

  • Podlugovi Station - 24 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 14 min drive

Restaurants

  • ‪Ćevabdžinica "Zmaj - ‬6 min drive
  • ‪Restoran Dundee - ‬4 min drive
  • ‪4 sobe gospođe Safije - ‬4 min drive
  • ‪Bash Šip - ‬7 min walk
  • ‪Penny Cafe - ‬5 min drive

About this property

Hotel Family

Hotel Family offers 10 accommodations with minibars and slippers. These individually decorated and furnished accommodations have separate dining areas. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Sarajevo aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the aparthotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 8 AM to 11 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8 AM and 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's dinnerware
  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Dining

  • Free buffet breakfast available daily 8 AM to 11 AM
  • Limited room service
  • Minibar
  • Private picnics

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Netflix

Outdoor areas

  • Garden
  • Terrace
  • Yard

Laundry

  • Laundromat nearby

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (70 centimetre wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Phone
  • Safe at front desk

Location highlights

  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Bicycle parking
  • Bicycle storage
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Family Sarajevo

Family Sarajevo

Hotel Family Sarajevo

Hotel Family Aparthotel

Hotel Family Aparthotel Sarajevo

Hotel Family Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 39 out of 40 reviews
Rating 8 - Good. 1 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Shoaib Abdul

Travelled with partner
Liked: Amenities, property conditions & facilities
We stayed at this family hotel for 5 nights, and it was absolutely beautiful. The staff were all incredibly friendly, and the breakfast was excellent. We’ll definitely be coming back—highly recommend!
Stayed 5 nights in Sep 2025

10/10 Excellent

Shabina

Travelled with family
Liked: Cleanliness, room comfort
Modern hotel apartment, very clean and tidy. Reception very helpful and friendly, overall enjoyed our stay there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and good breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Nihada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly, highly recommend this hotel!! Very clean and spacious. Staff is so friendly and accommodating. We will definately stay here again!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shahed

Liked: Cleanliness, amenities, property conditions & facilities
Booked a apartment as i have two kids. Kitchen facility and dinning/ living room area was a amazing touch when it came to eating dinner in around the breakfast bar or very large tea table as a family. Room was clean and had ample bedding as you could turn the sofas in the livingroom into beds. Breakfast was great, option of hot and cold meats. The kids absolutely destroyed the hot chocolate and freshly squeezed orange/ lemon juice. Travel, bus stop outside the hotel and comes every hour, on this occasion i had no need for this service as i had a hired car. Word of advice if you are scared of heights and have never driven a left hand drive, be prepared. The roads are either going up the mountain or down where you dont need to use the accelerator as gravity will help you pick up great speeds or through the mountain. I have never been so scared as you do go to disturbingly high altitudes. People will not honk you if you are slow but will drive around you in a busrt of speed so leave a gap for them to come into or you are going through the barrier and down the mountain as this is what the country consists of. Now for the most important bit that made this hotel stand out and why i will be coming back regardless if the marriot gave me a free room, the STAFF. You couldn't get nicer people. Freindly, helpful and willing to have a chat and give you advice on any concerns you may have about going. Will recommend to all my family and freinds.
Stayed 4 nights in May 2025

10/10 Excellent

Yaser

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for our family stay. We had a car so the free parking definitely helped as did the location meaning we could get out to Travnik and mostar quicker. Will definitely stay here again. Everyone was friendly and the entire place was clean.
Stayed 4 nights in May 2025

10/10 Excellent

Aida, Manchester

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dzevad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Friendly and property was clean!! Breakfast was good 👌 Esmir at the reception was helping us check in and explained everything well!! Thank you!! Šuvić Family
Stayed 2 nights in Aug 2024

10/10 Excellent

amin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Host is like a mother to all her guests and her daughter, Anna, an amazing manager of this property. Will come back here when weather is not very hot.
Stayed 1 night in Jul 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and provided good recommendations with drivers, restaurants and city attractions.
Stayed 9 nights in Jun 2024

10/10 Excellent

Heki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The are very nice and welcoming. Everything was clean ans fresh. Breakfast is delicious and always fresh and the best breakfast that I've ever had.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sumbila

Stayed 1 night in Jun 2023

8/10 Good

Yusuf

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful staff. Nice clean space that easily holds a family of four. If you like a firm mattress you will like the bed. The breakfast is good considering the price as there is a variety of things available.
Stayed 4 nights in Apr 2023

10/10 Excellent

Petcharart

Travelled with group
Liked: Cleanliness, room comfort

Perfect Aparthotel for all you are looking for.

The room is quite big enough for big family. Very clean, nice and new renovation. Best for all.
Stayed 1 night in Apr 2023

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, room comfort
We really enjoyed staying here. Great hotel, spacious apartment and top class service. Breakfast was ok and location too but We will definitely recommend this hotel to all. We felt welcomed all through the stay. The receptionist even packed us water and fruits when we were leaving which felt so thoughtful.
Stayed 1 night in Aug 2022

10/10 Excellent

Clint

Stayed 1 night in May 2022

10/10 Excellent

Nemat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very affordable price it had amazing service and tasty breakfast. Best hotel for family’s.rooms were big
Stayed 1 night in Oct 2021

10/10 Excellent

Danijel

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2020

10/10 Excellent

tuncay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

juan david

Travelled with family
Liked: Cleanliness, room comfort

Muy buen hotel y buen servicio

Es muy bien hotel . La ubicación es buena , el desayuno es un poco flojo creo que podría ser más internacional , tiene buena variedad pero solo con comida local, la habitación es tremenda muy buena y muy cómoda, la amabilidad de la gente del hotel fue muy buena y gran Atención
Stayed 1 night in Apr 2025

10/10 Excellent

halime

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamjeed

Liked: Cleanliness, room comfort

Familievenlig hotel

Vi var meget tilfreds med hotellet. God service og høflig receptionist Vil klart anbefale stedet
Stayed 3 nights in Jul 2024

10/10 Excellent

Ozgur

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Abdelhafid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located hotel, with a nice breakfast prepared every morning. The reception and the employees are all very hospitable and communicate in a very friendly manner. Booking a taxi from there to other places in Sarajevo is also very easy. I would recommend it to every household with children visiting Sarajevo. Thank you Esmir and crew!
Stayed 5 nights in Aug 2023