Sapporo Grand Hotel

Photo gallery for Sapporo Grand Hotel

4 restaurants, breakfast, lunch, dinner served; French cuisine
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View map
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001
  • Place, Sapporo Clock Tower
    ‪5 min walk‬
  • Place, Sapporo TV Tower
    ‪7 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪8 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪14 min drive‬

Room options

【Annex】 Standard Triple Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

East Building Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

【East Building】Anniversary Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

【East Building】Comfort Large Hollywood Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

[JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

8.0 out of 10
Very good
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Comfort Double Room, Non Smoking, East Building

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Large Hollywood Twin Room - Non Smoking, East Building

8.8 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Grand in Grand] Double Room/lounge access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Corner Deluxe Twin Room -Non Smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Twin Room with Tatami Non-smoking, East Building

  • 62 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

Luxury Double Room : Non-smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Connecting Room : Non-smoking, East Building

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

Deluxe Twin Room-Non Smoking, East Building

9.0 out of 10
Wonderful
(14 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Large Twin Room, Non Smoking, East Building

9.2 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Corner King Double Room-Non Smoking, East Building

9.8 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

  • 162 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

8.2 out of 10
Very good
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Run of House, Twin Room - Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Run of House, Twin with extra bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Run of House, Double Room - Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Run of House, Single Room - Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Triple Room, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Quadruple Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

[Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 67 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

[Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Annex Building Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Intelligence Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Main Building Executive Deluxe Queen Room with Garden View

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Super Bath Deluxe King Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Well-Being Deluxe Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Main Building Executive Junior Suite

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Super Suite Twin/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal【Main Building】Superior King Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Deluxe Twin Room

  • Sleeps 4
  • Free Wi-Fi

【East Building】Deluxe Twin Room Non-smoking

  • Sleeps 4
  • Free Wi-Fi

【East Building】Corner Deluxe Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

【East Building】Comfort Japanese Living Room Non-smoking

  • Sleeps 5
  • Free Wi-Fi

【East Building】Connecting Room Non-smoking

  • Sleeps 5
  • Free Wi-Fi

Main Building Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Corner King Room

  • Sleeps 2
  • Free Wi-Fi

【Annex】 Standard Family Room Non-smoking

  • Sleeps 4
  • Free Wi-Fi

East Building Standard Large Twin Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

【East Building】Corner King Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Junior Suite Double/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Junior Suite Twin/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Main Building Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

【East Building】Comfort Premium King Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

East Building Concept Corner Deluxe Room

  • Sleeps 4
  • Free Wi-Fi

East Building Comfort Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Light Court Double Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Light Court Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Suite

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Junior Suite

  • Sleeps 2
  • Free Wi-Fi

East Building Standard Corner Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Standard Light Court Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Standard Light Court Double Room

  • Sleeps 2
  • Free Wi-Fi

Universal Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Connecting Room

  • Sleeps 4
  • Free Wi-Fi

East Building Executive Family Room

  • Sleeps 2
  • Free Wi-Fi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Executive Floor Deluxe Double Room/lounge access, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Floor Double Room/lounge access, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Floor Hollywood Twin Room/lounge access, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Large Hollywood Twin Room/lounge access, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Large Twin Room/lounge access, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Premier Double 1 King/lounge access, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

[JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

[JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Run Of House Single Non Smoking

  • Sleeps 1
  • Free Wi-Fi

Run Of House Twin Non Smoking

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal【Main Building】Superior Twin Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

【East Building】 Comfort Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Run Of House Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal【Main Building】Queen Double Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Large Twin Room (Comfort Floor)

  • Sleeps 3
  • Free Wi-Fi

Twin Room (East Wing) *Allocated On Arrival

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal [Main Building] Semi-Double Room

  • Sleeps 1
  • Free Wi-Fi

July 2025 Renewal [Main Building] Double Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal [Main Building] Superior Twin Room/3 People Use

  • Sleeps 3
  • Free Wi-Fi

[Executive Floor] Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Large Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Large Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Deluxe Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Premier King Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Junior Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Standard Superior Twin Room-Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About the area

Sapporo

Sapporo Grand Hotel is centrally located in Sapporo, a 4-minute walk from Sapporo Clock Tower and 8 minutes by foot from Tanukikoji Shopping Street. .This luxury hotel is 0.4 mi (0.7 km) from Odori Park and 0.6 mi (0.9 km) from Sapporo TV Tower.

What's nearby

  • Sapporo Clock Tower - 5 min walk - 0.4 km
  • Sapporo TV Tower - 7 min walk - 0.7 km
  • Odori Park - 8 min walk - 0.7 km
  • Tanukikoji Shopping Street - 8 min walk - 0.7 km
  • Nijo Market - 10 min walk - 0.9 km

Getting around

  • Sapporo Station - 5 min walk
  • Nishi-Yon-Chome Stop - 6 min walk
  • New Chitose Intl. Airport (CTS) - 59 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪布袋 - ‬3 min walk
  • ‪味の時計台 駅前通り総本店 - ‬3 min walk
  • ‪山頭火 札幌北1条チカホ店 - ‬2 min walk
  • ‪炭火居酒屋 炎 北1条 KOKOホテル 札幌駅前店 - ‬3 min walk

About this property

Sapporo Grand Hotel

Sapporo Grand Hotel offers 494 accommodations with complimentary bottled water and slippers. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 494 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a hair salon, wedding services, and a ballroom.
Enjoy French cuisine at NORTHERN TERRACE DINER, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
NORTHERN TERRACE DINER - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
KOKAKU (Chinese Dining) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Waraku (Garden Dining) - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
BIG JUG (Hokkaido Dining) - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
OLD SALOON (Lounge & Bar) - This bar specializes in French cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • BIG JUG (Hokkaido Dining)
  • KOKAKU (Chinese Dining)
  • NORTHERN TERRACE DINER
  • OLD SALOON (Lounge & Bar)
  • Waraku (Garden Dining)

Things to do

  • Art gallery
  • Shopping

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 16 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1934
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 2500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo

Sapporo Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1192 out of 1819 reviews
Rating 8 - Good. 467 out of 1819 reviews
Rating 6 - Okay. 108 out of 1819 reviews
Rating 4 - Poor. 30 out of 1819 reviews
Rating 2 - Terrible. 22 out of 1819 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Stayed 1 night in Jan 2026

8/10 Good

Raelee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
clean, great location
Stayed 3 nights in Jan 2026

10/10 Excellent

Hoi Yin Eugenia

Stayed 5 nights in Jan 2026

10/10 Excellent

Sidney

Stayed 3 nights in Jan 2026

10/10 Excellent

Brooke

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Ju yeon

Stayed 1 night in Jan 2026

10/10 Excellent

Sam Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

maria

Stayed 4 nights in Jan 2026

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at a very clean, pleasant and convenient location. The staff were quite friendly and professional. All encounters with the staff demonstrated a pleasant interaction and staff happy to answer questions and assist. The room was immaculate with plenty of amenities. The breakfast was amazing. Ultimately our stay was so pleasant we are returning to stay on our return trip.
Stayed 1 night in Jan 2026

6/10 Okay

Rosario Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is great with ample dining options. Service is good just the Room is outdated, with wall to wall carpeting, not good for asthmatics
Stayed 2 nights in Jan 2026

6/10 Okay

Rosario Angelica

W
Stayed 2 nights in Jan 2026

10/10 Excellent

su

Stayed 1 night in Jan 2026

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
I’ve enjoyed my stay at Sapporo Grand Gotel. The staff was all very courteous! I’ll definitely come back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel from the moment we got there, staff were very helpful and nice. Close to transport, shopping and food. Thankyou.
Stayed 7 nights in Jan 2026

10/10 Excellent

Belén

Stayed 4 nights in Jan 2026

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, check in great, room clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Christianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! New, comfortable rooms, a nice rooftop view and close to multiple stations.
Stayed 5 nights in Dec 2025

8/10 Good

Su Yinn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, very accessible and convenient with the option of walking above/ below ground (in good and bad weather). Near and walkable to many good food, tourist places, shopping, JR and subway stations. Staff were friendly and helpful with questions. We stayed at the East building, room carpet seems a bit dated but otherwise all clean and a wonderful stay.
Stayed 2 nights in Jan 2026

8/10 Good

ONG KWANG KWANG

Travelled with family
Liked: Cleanliness, staff & service
The older side of the hotel is a little bit dark in the hotel room walk way.
Stayed 7 nights in Jan 2026

10/10 Excellent

Siteng

Stayed 1 night in Jan 2026

8/10 Good

Dhiren

Stayed 1 night in Jan 2026

10/10 Excellent

Toru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including food, convenience, transportation, safety, cleanliness, and courteous service are excellent. One of the best place I have ever stayed in Japan. Highly recommended.
Stayed 2 nights in Dec 2025

10/10 Excellent

Akemi, MASON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience with my family. I booked a room for two, but two more family members ended up joining. The room was so spacious that two additional beds could easily fit. The room was clean, staff were helpful, and dining was excellent. I only wish that the hotel provides a public baths!
Stayed 2 nights in Dec 2025

4/10 Poor

William

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Fridge was broken, then replaced. But the food I had spoiled. Staff shrugged and said too bad when I asked for compensation.
Stayed 3 nights in Dec 2025