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Cross Hotel Sapporo

4.0 star property

Photo gallery for Cross Hotel Sapporo

Lounge
Public bath
Bar (on property)
Lounge
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Place, Odori Park
    ‪12 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Down duvets, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

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Exterior

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About the area

Sapporo

With a stay at Cross Hotel Sapporo, you'll be centrally located in Sapporo, within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower. .This hotel is 0.7 mi (1.1 km) from Hokkaido University and 0.8 mi (1.2 km) from Tanukikoji Shopping Street.

What's nearby

  • Sapporo TV Tower - 6 min walk - 0.6 km
  • Sapporo JR Tower - 6 min walk - 0.6 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Odori Park - 12 min walk - 1.1 km
  • Hokkaido University - 12 min walk - 1.1 km

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪順香 - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk

About this property

Cross Hotel Sapporo

Hotel with a restaurant, a quick walk to Sapporo TV Tower
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Make yourself at home in one of the 181 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a living plant wall and a vending machine.
Enjoy a satisfying meal at hache serving guests of Cross Hotel Sapporo. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hache - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Reviews

Cross Hotel Sapporo Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 651 out of 1018 reviews
Rating 8 - Good. 260 out of 1018 reviews
Rating 6 - Okay. 79 out of 1018 reviews
Rating 4 - Poor. 15 out of 1018 reviews
Rating 2 - Terrible. 13 out of 1018 reviews

Reviews

10/10 Excellent

Hiroko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great vacation and fantastic view from the public bath
Stayed 5 nights in Jun 2025

8/10 Good

Suk Yee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the air-conditioning, the rest are good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great choice for a comfortable stay within walking distance to train station, parks, shopping and dining.
Stayed 4 nights in May 2025

10/10 Excellent

Chifumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Natalia

Stayed 1 night in Jun 2025

10/10 Excellent

Xiaochun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the train station and close to a number of sightseeing sites.
Stayed 3 nights in May 2025

10/10 Excellent

Xiaoya

Stayed 1 night in May 2025

10/10 Excellent

Xiaoya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a convenience location with good food.
Stayed 3 nights in May 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to train station, cose to odori park. Hotel was very clean, breakfast average. Limited english knoledge of the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025

10/10 Excellent

Brenda, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at the Cross Hotel. The room was nice and clean, good bathroom and loved having an Onsen onsite.
Stayed 2 nights in May 2025

2/10 Terrible

yue hwei

Stayed 1 night in May 2025

10/10 Excellent

glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

yue hwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Zi Jun

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic, the staff were amazing, and the room size was nice. Wish they had coin laundry in the hotel. They do offer laundry service if needed
Stayed 4 nights in May 2025

10/10 Excellent

Tina

Great location. Very easy to access public transport. Quiet yet safe. All necessary amenities available
Stayed 4 nights in May 2025

8/10 Good

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast buffet was terrible All the food was cold The sausage, ham, fish - everything Including the rice The eggs were the worse - it was like rubber The miso soup tasted like raw miso not soup Other than that it is a nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nabid

Stayed 2 nights in May 2025

8/10 Good

Everton, South Perth.

Stayed 2 nights in May 2025

10/10 Excellent

Chen-Hsun, TAIPEI

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near station

Great hotel with comfortable rooms and clean bathrooms. We got the breakfast which had a good spread of food. Hotel is location about 10 minutes walk to the station so very convenient. Staff was friendly and accommodating
Stayed 4 nights in Apr 2025

10/10 Excellent

Yukari, Marietta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent I like Top roof Bath.
Stayed 2 nights in May 2025

10/10 Excellent

KYUNG JO, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 3 nights in Apr 2025