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Comfort Hotel Sapporo Susukino

3.0 star property

Photo gallery for Comfort Hotel Sapporo Susukino

Reception
Property amenity
Exterior
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
1-2-10 Nishi, Minami 5-Jo, Chuo-Ku, Sapporo, Hokkaido, 064-0805
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪3 min walk‬
  • Place, Nijo Market
    ‪3 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Room amenity

Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Sapporo

A stay at Comfort Hotel Sapporo Susukino places you in the heart of Sapporo, a short 4-minute walk from Tanukikoji Shopping Street and within 2 minutes by car from Odori Park. .This hotel is 4.4 mi (7 km) from Sapporo Dome and 1.2 mi (1.9 km) from Sapporo JR Tower.

What's nearby

  • Susukino Street - 2 min walk - 0.2 km
  • Tanukikoji Shopping Street - 3 min walk - 0.3 km
  • Nijo Market - 3 min walk - 0.3 km
  • Sapporo TV Tower - 8 min walk - 0.7 km
  • Sapporo Clock Tower - 11 min walk - 1.0 km

Getting around

  • Hosui-Susukino Station - 1 min walk
  • Sapporo Station - 14 min walk
  • Sapporo Okadama Airport (OKD) - 28 min drive

Restaurants

  • ‪居酒商 古典家 - ‬1 min walk
  • ‪SALVATORE CUOMO & BAR すすきの - ‬1 min walk
  • ‪甘味処デンキ茶房 - ‬1 min walk
  • ‪Holiday - ‬1 min walk
  • ‪BAR SPEY R. - ‬1 min walk

About this property

Comfort Hotel Sapporo Susukino

Comfort Hotel Sapporo Susukino offers 152 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Sapporo Susukino
Comfort Sapporo Susukino
Comfort Hotel Sapporo Susukino Hotel
Comfort Hotel Sapporo Susukino Sapporo
Comfort Hotel Sapporo Susukino Hotel Sapporo

Comfort Hotel Sapporo Susukino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 247 reviews
Rating 8 - Good. 64 out of 247 reviews
Rating 6 - Okay. 9 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce, Paddington

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favourite hotels in Sapporo, rooms are new neat and clean, comfortable bed. Breakfasts are great with a nice selection
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location, clean room, nice bed and hearty breakfast. Polite staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious for Japan standard. The front desk staffs are friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service from front desk and breakfast staff. Breakfast was good and hearty like a home cook meal. Room is clean when we checked in. Was maintained during our stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice with a good selection of items. This hotel is near to several subway stations, very convenient.
Stayed 8 nights in Sep 2025

10/10 Excellent

dancy

Stayed 1 night in Jul 2025

10/10 Excellent

Yongyu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price.
Stayed 3 nights in Jun 2025

8/10 Good

Mable A

Liked: Cleanliness, property conditions & facilities
I had a pleasant experience at this hotel. It was clean, and the staff were polite and friendly. The breakfast was also a nice touch and quite enjoyable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Warren, Coorparoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice breakfast Very good location
Stayed 5 nights in Apr 2025

6/10 Okay

Charlie, Bang Bua Thong

Travelled with family
Liked: Staff & service
I really enjoy and happy with my room but Susukino area is too dangerous.
Stayed 14 nights in Mar 2025

10/10 Excellent

Saki

Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and good breakfast. Room is clean.
Stayed 4 nights in Mar 2025

6/10 Okay

Anne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok: the rooms are small with very little storage. You essentially have to leave everything in your suitcase. Toiletries are also limited: no lotion for instance. I struggled quite a bit with keeping the room warm enough: the Air Conditioning would go on standby when you left the room (as you remove your key card from the slot at the entrance). I understand the desire to conserve energy, I appreciate the sentiment but noone wants to go back to a chilly room at the end of a chilly, snowy/wet day! I bypassed the system by inserting another card and leaving it on (at a low setting) all day but I don’t think I should have had to do that. (And even still, the AC seemed to randomly start blowing chilly air when the room wasn’t that warm to begin with) Also, note that the fridge will be set at “1” (meaning practically OFF). Turn that sucker up if you want your stuff chilled. Now, the breakfast buffet is indeed pretty good, though I gather that other hotels offer similarly good breakfast buffets. Overall, it’s an economical option with little-frills service. It’s fine.
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are super friendly and helpful, and the facility was clean. Our included breakfast featured a nice variety of foods. The room itself (double) was very uncomfortably tiny. There was literally no place to put any of our belongings, besides a tiny cutout near the door (1' x 1.5'). I ended up stacking my bags and belongings at the foot of the bed, while my wife stacked hers beside it. The bed was in the corner, so there was no way for me to get off of it without crossing over my partner. Again, the hotel is nice, clean, well-situated, and recommended. Just be aware that our room was tiny, even by Japan standards.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central areas with lots of shopping and eateries nearby in the Odori-Susukino area
Stayed 5 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel. Might be 3 star hotel but 5 stars for staff and 5 star location. Rooms are quite spacious and comfortable. Very clean. Friendly and helpful staff. Very good breakfast included in the price of room. Location is excellent being a few minutes walk from Susukino station and shopping area. Metro station right outside the hotel door. Would stay at this hotel again for sure.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ioanna

Great location, free breakfast super convenient, people super polite!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
complimentary breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Jerusha, Quezon City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Bruce, Paddington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, lovely complimentary breakfast, neat tidy rooms, helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

CHI KIN, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast okay and no need to bother
Stayed 2 nights in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Money valuable
Stayed 1 night in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pete, Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good.
Stayed 2 nights in Aug 2024