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DoubleTree by Hilton Coventry Building Society Arena

4.0 star property

Photo gallery for DoubleTree by Hilton Coventry Building Society Arena

Bar (on property)
Lobby
Lobby
Lobby
Suite (Water)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Pheonix Way, Coventry, England, CV6 6GE
  • Place, Coventry Building Society Arena
    ‪1 min walk‬
  • Place, National Exhibition Centre
    ‪20 min drive‬
  • Place, Warwick Castle
    ‪26 min drive‬
  • Airport, Birmingham (BHX)
    ‪21 min drive‬

Room options

King Room with Pitch View

  • Sleeps 2

View all photos for Deluxe Room, 2 Double Beds, Accessible

Deluxe Room, 2 Double Beds, Accessible

Deluxe Room, 2 Double Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Pitch View)

Room, 1 King Bed (Pitch View)

Room, 1 King Bed (Pitch View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Water)

Suite (Water)

Suite (Water)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Pitch View)

Room, 1 Queen Bed (Pitch View)

Room, 1 Queen Bed (Pitch View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Queen Room with Pitch View

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room

  • Sleeps 2

KING JUNIOR SUITE WITH ACTIVE AREA

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Accessible Deluxe Two Double Room

  • Sleeps 4

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About the area

Coventry

With a stay at DoubleTree by Hilton Coventry Building Society Arena in Coventry, you'll be connected to the convention center, within a 15-minute drive of Resorts World Birmingham and Coventry Building Society Arena. .This casino hotel is 13.1 mi (21 km) from National Exhibition Centre and 16.1 mi (25.9 km) from Warwick Castle.

What's nearby

  • Coventry Building Society Arena - 1 min walk - 0.1 km
  • Resorts World Birmingham - 20 min drive - 22.2 km
  • National Exhibition Centre - 20 min drive - 22.8 km
  • Warwick Castle - 26 min drive - 27.4 km
  • Villa Park - 29 min drive - 38.0 km

Getting around

  • Coventry Arena Station - 5 min walk
  • Coventry (CVT) - 21 min drive

Restaurants

  • ‪Nando's - ‬9 min walk
  • ‪Subway - ‬11 min walk
  • ‪Bull & Anchor - ‬17 min walk
  • ‪Costa Coffee - ‬10 min walk
  • ‪The Anecdote - ‬5 min walk

About this property

DoubleTree by Hilton Coventry Building Society Arena

DoubleTree by Hilton Coventry Building Society Arena offers 121 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with premium cable channels.

This Coventry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 121 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Try your luck at the casino and enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Faradays or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Faradays - This restaurant serves breakfast only.
The Mill Brasserie - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Faradays
  • The Mill Brasserie

Things to do

  • 24-hour gym
  • Casino
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Ricoh Arena Coventry
DoubleTree Hilton Hotel Ricoh
DoubleTree Hilton Ricoh Arena Coventry
De Vere At The Ricoh Arena Hotel Coventry
DoubleTree by Hilton Hotel at the Ricoh Arena Coventry
DoubleTree by Hilton Coventry Building Society Arena Hotel
DoubleTree by Hilton Coventry Building Society Arena Coventry

DoubleTree by Hilton Coventry Building Society Arena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 327 out of 719 reviews
Rating 8 - Good. 204 out of 719 reviews
Rating 6 - Okay. 100 out of 719 reviews
Rating 4 - Poor. 49 out of 719 reviews
Rating 2 - Terrible. 39 out of 719 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfy bed
Stayed 4 nights in Dec 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Nabila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were exceptional and the room was very spacious and clean.
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Travelled with partner
We stayed due to a concert at the arena, so were looking for convenience. The room we stayed in was £310, which £220 more than the usual rate because of the event. In the Expedia description it refers to a brasserie, bar and separate sports bar. On arrival, no brasserie, no separate bar, and just the sports bar to eat in with a limited menu and very few seats relative to the number of people in the hotel and attending the event. Basically, the description of this 4 star hotel is misleading. Not what you might expect from a Hilton branded hotel, and not much better than a more budget based offer. The hotel is tired, and our room TV didn’t work and the bath was damaged. Not the end of the world, but if you’re expecting 4 start and paying £300+ a night I’d want much better.
Stayed 1 night in Dec 2025

6/10 Okay

Leah

Business traveller
Liked: Staff & service
It’s fine, but nothing special. The hotel is missing a few little touches. No bin liners in the bins, the phone wasn’t hooked up so couldn’t even order room service or call down to reception, the loudest air-conditioning unit known to man, incredibly thin sheets for the time of year, scuffed and dirty walls, mould in the shower and no body wash in the bathroom. The staff were lovely and the room was at least clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, amenities
Check in was a great experience. Room was beautifully clean. It was the usual experience we have come to expect. However, when we checked out, admittedly early, the stairs leading from 157 to 129 were in darkness. I raised this major health and safety issue with the very nice receptionist who said that security turn them off. I find this very disturbing. I would appreciate a response as to how this is going to be rectified. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

8/10 Good

Kris

Liked: Cleanliness
Disliked: Amenities
Nice large room - very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Great breakfast. Room very well done
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

8/10 Good

SADIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I must say clean rooms breakfast was amazing too. The only problem is the hotel was too big and u can get lost 😏 easily. But it was a great experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Luke

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Patrycja

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Come if you like darkness

My window was completely covered so there was barely any daylight coming through. This was awful and claustrophobic. Receptionist told me breakfast next day was at 6am, i showed up before 7 to find out it only starts at 8 when i already had to be at work. Nothing at all was offered to me. Nowhere to even get proper coffee in this hotel. Lift was broken my whole stay. Room cards kept getting inactive which added extra trips up and down the stairs. Barely any signage around the place. Nothing around and restaurant was closed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the hotel was really nice friendly staff when we checked in and out, room nice and clean, my only issue was the carpark, we clicked on the hotel link for directions which took us to the carpark infront of the hotel (carpark D), when we checked in, we were told we should be in carpark A, but we had already used up our free 30mins in that carpark so would work out to be the same price if we moved our car, so stayed where we were, the QR code system didnt work for the parking in this carpark so we had to find another way to pay, which annoyed us as we were told to pay in the casino and she said no we dont, we finally found a pay machine so we managed to sort it,
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, free upgrade and complimentary breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped here as we were attending a party nearby. It was perfect for that and the room was very comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing.
Stayed 1 night in Sep 2025

2/10 Terrible

Gordon

Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025