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NewCiti Itaim by Charlie

3.5 star property

Photo gallery for NewCiti Itaim by Charlie

Indoor pool
Premium Studio, 1 Double Bed with Sofa bed
Exterior
Basic Studio | Room amenity
Sauna

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Parking available

Explore the area

View map
R. Pedroso Alvarenga 543, São Paulo, SP, 04531-011
  • Place, Brigadeiro Faria Lima Avenue
    ‪11 min walk‬
  • Place, Ibirapuera Park
    ‪19 min walk‬
  • Place, JK Iguatemi Shopping Mall
    ‪5 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Studio, 1 Double Bed with Sofa bed

Premium Studio, 1 Double Bed with Sofa bed

Premium Studio, 1 Double Bed with Sofa bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Basic Studio, 2 Single Beds

Basic Studio, 2 Single Beds

Basic Studio, 2 Single Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio, 1 Double Bed

Superior Studio, 1 Double Bed

Superior Studio, 1 Double Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Studio, 2 Single Beds

Standard Studio, 2 Single Beds

Standard Studio, 2 Single Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Property amenity
Charlie Itaim
Itaim Bibi
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 360 reviews
The price is AU$115
includes taxes & fees
31 May - 1 June
Charlie Itaim

About the area

São Paulo

With a stay at NewCiti Itaim by Charlie in São Paulo (Itaim Bibi), you'll be within a 5-minute drive of Paulista Avenue and Ibirapuera Park. .This apartment is 5.2 mi (8.4 km) from Allianz Parque and 7.5 mi (12 km) from São Paulo Expo.
View more Apartments in São PauloOpens in a new window

What's nearby

  • Brigadeiro Faria Lima Avenue - 11 min walk - 1.0 km
  • Iguatemi Shopping Center - 18 min walk - 1.5 km
  • Parque do Povo - 19 min walk - 1.6 km
  • Ibirapuera Park - 19 min walk - 1.7 km
  • JK Iguatemi Shopping Mall - 5 min drive - 3.2 km

Getting around

  • Sao Paulo Cidade Jardim Station - 4 min drive
  • Oscar Freire Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 23 min drive

Restaurants

  • ‪A Fornada - ‬3 min walk
  • ‪Panificadora Bienal - ‬1 min walk
  • ‪Paul's Boutique - ‬3 min walk
  • ‪Achapa - ‬2 min walk
  • ‪Gero Itaim - ‬2 min walk

About this property

NewCiti Itaim by Charlie

NewCiti Itaim by Charlie offers 38 air-conditioned accommodations with hair dryers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers.
Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 38 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones and separate sitting areas.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center.
Featured amenities include laundry facilities and an elevator.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Valet parking on site (BRL 60 per night)
  • Limited on-site valet parking

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • TV

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Phone

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 17 floors
  • 38 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Guests are recommended to download the property's whatsapp mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Optional extras

  • Valet parking fee: BRL 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

NewCiti Itaim by Charlie Apartment

NewCiti Itaim by Charlie São Paulo

NewCiti Itaim by Charlie Apartment São Paulo

NewCiti Itaim by Charlie Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 169 out of 382 reviews
Rating 8 - Good. 122 out of 382 reviews
Rating 6 - Okay. 41 out of 382 reviews
Rating 4 - Poor. 27 out of 382 reviews
Rating 2 - Terrible. 23 out of 382 reviews

8.4/10

Cleanliness

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Henry

Stayed 2 nights in Feb 2026

6/10 Okay

Benjamin

The place was fine but internet was terrible. As in could not use it at all from the room.
Stayed 6 nights in Dec 2025

8/10 Good

Daniel

Stayed 3 nights in Oct 2025

6/10 Okay

Terrence

Travelled with family
Check-in was problematic. Firstly, the property sign reads "Residencial Newciti", no mention whatsoever of "Charlie". Secondly, the facial selfie that will consume ten minutes of your time to properly take and send for the online check-in process (that whole thing was quite the ordeal) does not function to get you past the facial recognition lock on the front gate, nor the one on the front door. We were let in by tenants who just happened to be entering. Thirdly, once inside, we told the man at the front desk that we had a reservation with Newciti Itaim by Charlie. He gave us a blank look and explained that only a few units were available as the building was a condo. We repeated that we had a reservation (my wife is Brazilian and I speak Portuguese, so no language issues) with Newciti by Charlie and it finally sank in. We provided him with our passports and then had yet another photo taken which would work with the facial recognition locks. We were also provided with electronic key cards to actuate the door lock for the apartment, which they unceremoniously wiped clean the next morning before we had vacated the apartment.
Stayed 1 night in Oct 2025

8/10 Good

Fernando Heil Lutiis Silveira

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Aging. Clean. Nice staff. Weird check-in
Stayed 4 nights in May 2025

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, property conditions & facilities
Meu amigo e eu nos hospedamos por duas noites no apartamento 194 e adoramos, mesmo que ele seja mais antigo por dentro. A localização foi perfeita para nós. Apenas uma observação: o apartamento possui um cofre, mas ele estava trancado. Quando liguei para a recepção, fui informado de que os hóspedes não têm acesso ao cofre.
Stayed 2 nights in Oct 2024

4/10 Poor

Carlos, Miami Beach

Disliked: Cleanliness
Stayed 5 nights in Sep 2024

2/10 Terrible

Hossein

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have had the same towel and sheets for a week and they willingly change them if I pay them with a Brazilian credit card that I do not have this is disgusting.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Nice neighborhood
Stayed 6 nights in Jun 2024

4/10 Poor

Tania

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
All the apts are old, extremely basic, laundry was impossible to figure it out . Cable TV not working . Not a pleasant stay apart for the location
Stayed 21 nights in Jul 2024

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at this location. I stayed twice (and will probably stay again) because the building is very close to where I need to be in Sao Paulo, the price is right, and the units have the most important items that I need when I am in Sao Paulo. This is however not a hotel. It doesn't have a front office, you can't ask for extra towels or pillows, there is no one to help you with luggage, etc... which is ok if you know ahead of time this is not a hotel. What I don't like is that all communicatios with "Charlie" are AI assisted and through an app. The check-in process is also through an app and it is not simple. You need to submit documentation before arrival to avoid delays getting into the room.
Stayed 11 nights in Jun 2024

6/10 Okay

Veysel

Liked: Cleanliness
Ok
Stayed 4 nights in Apr 2024

10/10 Excellent

jee hyuk, plano

Stayed 1 night in Jun 2024

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
Location, location, location. Nice place
Stayed 4 nights in Apr 2024

4/10 Poor

Juliana

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Boa localização, flat precisa de manutenção. Velho

Problemas de barulho, obra sendo feita no momento da estadia, vazamento no piso do quarto. Flat precisa de manutenção.
Stayed 7 nights in Sep 2023

8/10 Good

Arturo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great area, the apartment is nice. Kitchen is not equipped enough for being an apartment (ex. no microwave).
Stayed 5 nights in Sep 2023

8/10 Good

Tun

Liked: Cleanliness, room comfort

A Hidden Gem in Itiam

This has been my home for over 22 years so I seen the changes and where it presently at. Location is excellent, glad to see some of old staff from teenagers to adults like Manuel, missed the old restaurant but super glad the deck is reopen for smokers. If you want to live like a Paulista stay here. Staff is patient for non speaking Portuguese guests such as myself. You get the vibes and feel of Itiam being three easy walkable blocks from the bars restaurants grocery stores etc. My flight got cancelled United Airlines put me up at a 5 star Pullman Hotel- very nice but too corporate and catering to tourist high rollers. It’s all business. If you prefer the tourist route go to Pullman Emiliano etc, it’s simple here at Citi-Flats like how the locals live. Shower pressure strong, refrigerator works, room temp controls good, toilet a little tricky sometimes flush twice. TV normal had to ask Manuel to show me how again. Walls a bit thin hear your neighbors talk or their cellphones ringing- construction repaving the driveway noise but that’s real city life. Cleaning staff always friendly and helpful especially when I get up super late. For 59 USD per night a hard deal price wise to beat. Miss the free breakfast when it was a Ramada but Mr Baker half a block up for eggs and açaí!! For me it’s my home away from home for 22 years.
Stayed 10 nights in Jul 2023

4/10 Poor

Cristina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good accommodations but poor customer service. There is no one on-site who can make changes to the reservation or answer questions about the reservation. Check in is automated via an app, which can be convenient, until you need to talk to someone. Frustrating.
Stayed 3 nights in Jul 2023

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this place. It is in an excellent location with many restaurants, shops, and supermarkets nearby. The communication was clear and the staff was extremely friendly. The apartment was well equipped, clean, and comfortable.

4/10 Poor

Marcelo

Travelled with partner
Liked: Cleanliness
Only had 2 pillows not enough for 2, as any hotel it should have more pillows available. Didn't have an extra blanket, the kitchen very limited no stove only microwave and a very small bar fridge. AC old, very noisy and the bathroom although clean, due for renovation

8/10 Good

Carlos, Miami Beach

Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent option for the price. Location at the heart of the Itaim Bibi, the best place to be in São Paulo. Communication only via WhatsApp is very annoying. No option to speak over the phone with Charlie, who is the property manager. This is the only big negative. Safes at the rooms don't work
Stayed 2 nights in Jul 2022

6/10 Okay

Shakty

Travelled with family
La cocina no estaba equipada, solo tenia una heladera pequeña, platos y vasos, no habia ni donde calentar agua. La TV muy pequeña y no tenia opcion smart TV. La zona excelente, habian muchos lugares para ir a comer y bastante seguro. La recepción muy amigables.
Stayed 4 nights in Jun 2022

4/10 Poor

antonio

Business traveller
Liked: Cleanliness
Disliked: Amenities
Check in and wife are terrible. Wifi is nearly non existing. Check in is To be done on line, but only Brazilians are able to do it: language, documents, numbers required, and channel. It took me 45 min to manage through messages to a person to get my check in done.
Stayed 2 nights in Jun 2022

10/10 Excellent

Carlos, Miami Beach

Business traveller
Liked: Cleanliness
Excellent choice for the price. Best location in São Paulo at the Itaim Bibi area. Safe, best shopping, eating and entertainment options
Stayed 2 nights in May 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything, great service by Gabriel at the reception.
Stayed 11 nights in Nov 2021