Mercure Sao Paulo Moema Times Square

3.5 star property

Photo gallery for Mercure Sao Paulo Moema Times Square

Exterior
Minibar, in-room safe, laptop workspace, blackout curtains
Miscellaneous
Yoga
Gazebo

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Avenida Jamaris 100 - Moema, São Paulo, SP, 04870-000
  • Place, Our Lady of Aparecida Parish
    ‪3 min walk‬
  • Place, Shopping Ibirapuera
    ‪11 min walk‬
  • Place, Ibirapuera Park
    ‪16 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪10 min drive‬

Room options

Superior Apartment, 1 King Bed

9.2 out of 10
Wonderful
(48 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Apartment, 2 Single Beds

8.8 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite

9.2 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Apartment, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Privilege, Apartment, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Apartment, Kitchen

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Family Apartment, 2 Bedrooms, Kitchen, Tower

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Similar properties

About the area

São Paulo

With a stay at Mercure Sao Paulo Moema Times Square in São Paulo (Moema), you'll be within a 5-minute drive of Shopping Ibirapuera and Ibirapuera Park. .This hotel is 2.2 mi (3.6 km) from Shopping Vila Olimpia and 3.3 mi (5.3 km) from Paulista Avenue.

What's nearby

  • Our Lady of Aparecida Parish - 3 min walk - 0.3 km
  • Hospital Alvorada - 8 min walk - 0.7 km
  • Shopping Ibirapuera - 11 min walk - 1.0 km
  • Ibirapuera Park - 16 min walk - 1.4 km
  • UNIP - Indianópolis - 18 min walk - 1.5 km

Getting around

  • Moema Station - 3 min walk
  • Sao Paulo Olympic Village Station - 7 min drive
  • São Paulo (CGH-Congonhas) - 12 min drive

Restaurants

  • ‪Sapporo Japanese Food - ‬2 min walk
  • ‪Rong He - ‬2 min walk
  • ‪Fran's Café - ‬1 min walk
  • ‪Osaka - ‬3 min walk
  • ‪Quintal Caotry Club - ‬2 min walk

About this property

Mercure Sao Paulo Moema Times Square

Hotel with a sauna, near Shopping Ibirapuera
Mercure Sao Paulo Moema Times Square offers 112 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and blackout drapes/curtains.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Dell Arte Ristorante, a buffet restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Dell Arte Ristorante - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Frans Cafe - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 40 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 56 for adults and BRL 56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dell Arte Ristorante
  • Frans Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Baby bath
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 95 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 56 for adults and BRL 56 for children
  • Covered valet parking fee: BRL 40 per day
  • Pet fee: BRL 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 95 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Sao Paulo Times Square
Mercure Times
Mercure Times Hotel
Mercure Times Hotel Sao Paulo Square
Mercure Sao Paulo Times Square Hotel Brazil
Mercure Sao Paulo Times Square Hotel
Mercure Times Square Hotel
Mercure Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Moema Times Square Hotel
Mercure Moema Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Sao Paulo Moema Times Square São Paulo
Mercure Sao Paulo Moema Times Square Hotel São Paulo

Mercure Sao Paulo Moema Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ana Ines

Business traveller
Liked: Cleanliness
Clean room, old bathroom and thin walls between bese ron. I could hear others talking next room. No mats at the gym and little space between equipment. Good restaurant, fooos ese very good, staff not very friendly.
Stayed 5 nights in Sep 2025

6/10 Okay

Oleksandr

Business traveller
Liked: Property conditions & facilities, room comfort
The hotel itself is quite decent, with a good location and comfortable conditions. However, there are a few drawbacks worth mentioning. First, it’s a large establishment, and when I checked in, only one receptionist was on duty, so the process took a surprisingly long time. Second, the room rate wasn’t cheap. Although I received a complimentary soft drink, only two bottles of water were provided for free—the rest came at an extra cost. I find it particularly frustrating when a relatively expensive hotel charges for water. It feels like a low-cost airline approach. What’s next—charging for the air we breathe? Water is as basic as air.
Stayed 7 nights in Sep 2025

8/10 Good

horacio

Stayed 1 night in Sep 2025

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Thiago

Stayed 4 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótimo!
Stayed 3 nights in Aug 2025

4/10 Poor

Ruzanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It’s not even hotel. It’s like condo but bathrooms are very old. First day the water was coming out of the shower so they changed our room and we had to pack and unpack again and wasted some time . Not many things around to do. Good for few days business meeeting maybe but won’t recommend for a family.
Stayed 4 nights in Aug 2025

10/10 Excellent

Meera

Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Jul 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

VIRGINIE Roa, Aventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they should improve noise policy , too many kids playing ..
Stayed 10 nights in Jul 2025

8/10 Good

Marcelo

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

PRECISA MELHORAR MUITO A LIMPEZA DO QUARTO

A ESTADIA DE MODO GERAL , TIRANDO A QUESTÃO DA LIMPEZA ( OU MELHOR A FALTA DELA ) FOI BOA, NO ENTANTO ESSA FOI A SEGUNDA VEZ NO ANO QUE FICAMOS HOSPEDADOS NO MERCURE TIMES SQUARE DE MOEMA . JÁ DA PRIMEIRA VEZ A LIMPEZA NÃO ESTAVA BOA MAS DESTA SEGUNDA VEZ FOI MUITO PIOR : PISO MANCHADO E GRUDANDO , MANCHA DE SANGUE NO CHÃO QUE VEIO JÁ DE HOSPEDAGENS ANTERIORES , COPOS QUE UTILIZAMOS PARA TOMAR REMÉDIO E NÃO FORAM TROCADOS E CONTINUARAM USADOS POR 2 DIAS , CAMA EXTREMAMENTE MAL ARRUMADA , ENFIM NO QUESITO LIMPEZA FOI HORRÍVEL ! ESTAVA CONVERSANDO COM MINHA ESPOSA QUE PRETENDEMOS NÃO VOLTAR MAIS NESTE HOTEL POR CONTA DISSO , REALMENTE NÃO NOS SENTIMOS CONFORTÁVEIS NUM AMBIENTE QUE MUITOS UTILIZAM E QUE NÃO SE ENCONTRA HIGIENIZADO ADEQUADAMENTE.
Stayed 3 nights in Jul 2025

2/10 Terrible

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Patrícia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Insatisfatório

Só tem dois elevadores minúsculos, sendo que um esteve quebrado durante toda a minha estadia (4 dias). Esse único elevador não dava conta da demanda dos hóspedes, que tiveram que utilizar as escadas mesmo em andares altos. Para ter acesso a melhor internet vc é obrigado a se cadastrar no programa do hotel. Mesmo assim, a internet estava falha em um dos dias. Está longe de ser 4 estrelas.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Time for the hotel to change the pillows

Good hotel, great location and staff, amazing breakfast BUT it needs improvement. The pillows were way too thin and passed their expiry date probably - time to change it for something more firm and thick! Even using multiple pillows, still got a bad neck and reflux. And the internet login is a process from hell. Horrible user friendliness. Do better, Accor!
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in to our two bedroom family suite and noticed one of the toilets was not working, and that the shower box was leaking water. We complained and were changed to another room, where the same problems persisted - toilets not working and shower box leaking water. The room was unacceptably dirty. Among the worst hotels I’ve stayed. I’m honestly surprised that Accor would accept this under their brand name.
Stayed 4 nights in Jun 2025

10/10 Excellent

Guilherme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, everyone was extremely helpful and friendly. The apartment was clean and spacious and the location is very good. Will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea da Silva Oliveira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

SOOYON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025