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Hotel Moncloa

3.5 star property

Photo gallery for Hotel Moncloa

Exterior
Food and drink
Hallway
Free daily buffet breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service

Explore the area

View map
Rua Augusta, 646 - Consolacao, São Paulo, SP, 01304-000
  • Place, Rua Augusta
    ‪1 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪3 min walk‬
  • Place, Paulista Avenue
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Triple Room, 3 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Double Bed, Lanai

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Lanai

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Pet-friendly
  • Free Wi-Fi
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includes taxes & fees
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About the area

São Paulo

A stay at Hotel Moncloa places you in the heart of São Paulo, within a 5-minute drive of Paulista Avenue and Municipal Theatre of São Paulo. .This hotel is 1.7 mi (2.8 km) from Sala São Paulo Concert Hall and 1.7 mi (2.8 km) from Liberty Square.

What's nearby

  • Rua Augusta - 1 min walk - 0.0 km
  • Frei Caneca Shopping and Convention Center - 3 min walk - 0.3 km
  • Mackenzie Presbyterian University - 6 min walk - 0.6 km
  • Hospital Sírio-Libanês - 8 min walk - 0.7 km
  • Paulista Avenue - 14 min walk - 1.2 km

Getting around

  • Sao Paulo Julio Prestes Station - 4 min drive
  • Higienópolis-Mackenzie Station - 6 min walk
  • São Paulo/Guarulhos Intl. Airport - 40 min drive

Restaurants

  • ‪Eagle São Paulo - ‬1 min walk
  • ‪Lanchonete Patná - ‬1 min walk
  • ‪Lebanon Food - ‬1 min walk
  • ‪Árvore do Pão - ‬4 min walk
  • ‪Busger - ‬3 min walk

About this property

Hotel Moncloa

Hotel connected to the convention center in São Paulo with free breakfast
Hotel Moncloa offers 31 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 31 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (BRL 37 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: BRL 37 per day
  • Rollaway bed fee: BRL 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Moncloa
Hotel Moncloa Sao Paulo
Moncloa Sao Paulo
Hotel Moncloa Sao Paulo, Brazil
Hotel Moncloa Hotel
Hotel Moncloa São Paulo
Hotel Moncloa Hotel São Paulo

Hotel Moncloa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 850 reviews
Rating 8 - Good. 328 out of 850 reviews
Rating 6 - Okay. 170 out of 850 reviews
Rating 4 - Poor. 49 out of 850 reviews
Rating 2 - Terrible. 35 out of 850 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Odilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Evgeniy, Atlanta

Liked: Cleanliness, staff & service
Great location, friendly and English speaking front desk staff. Didn’t get to experience room service as first day I’ve stayed there i slept most of the time and second day for some reason they didn’t service the room after i left to explore the city but that’s fine as i really didn’t need the housekeeping. Amenities are dated and definitely require refresh. But I’d definitely stay there again
Stayed 3 nights in Mar 2025

6/10 Okay

Neila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Is an extremely old property, I woke up sweaty because the air conditioning didn't work, the internet was conspicuous by its absence, there was never any, the area where the hotel was located was not the best, the streets were dirty and there were a lot of brothels around. The breakfast was very good and the staff VERY KIND
Stayed 1 night in Jan 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Stayed 3 nights in Jan 2025

8/10 Good

ALDEMIR GONSAGA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location location location
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, room comfort
Always greeted at arrival. Hotel itself is a little run down, but wifi was excellent this time around. Clean towels on demand.
Stayed 5 nights in Apr 2024

2/10 Terrible

Sandeep V

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible and dirty place with bugs. Service is poor and the rooms don’t even have basic amenities. The hotel is not at all maintained. The owner of the property is very rude to the customers when asked for a service and doesn’t care about customers. Worst hotel I stayed so far! Please, avoid at any cost!

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café da manhã e localização ótima.
Stayed 1 night in Aug 2023

10/10 Excellent

JEFFERY

Stayed 5 nights in Jun 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was great. They all spoke some English which really helped.
Stayed 7 nights in Nov 2021

8/10 Good

Nilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização muito boa

Boa localização. Atendimento dos funcionários excelente. Café da manhã muito bom. Quarto amplo e cama confortável.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Augusta bom custo/benefício

Um desses hotéis que já viu tempos melhores (retro’ agora), mas é super bem cuidado. Quartos até grandes. Café da manhã Covid no quarto se quiser, bom e na hora certinha. Atendimento super!
Stayed 1 night in Apr 2021

8/10 Good

Jo, Toronto, ON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Friendly staff. Located in the busy street of Augusta, with lots of restaurants and bars (although I was only there for 2 days during the lockdown, so everything was closed). As for safety, it is advised not to use your phone while walking on Augusta when it is dark and quiet. Overall good value for your money.
Stayed 2 nights in Jan 2021

8/10 Good

Victor

Liked: Cleanliness, staff & service, room comfort
Hotel is very close to all main tourist destinations. Service was good and staff was very accommodating. Very gay friendly place, if you are a part of LGBTQ community.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019

4/10 Poor

Devin, Miami

Liked: Cleanliness
Disliked: Staff & service, room comfort

Bad attitude and Someone open our door!

I’m going to start with the good. The front desk guy Marco was fantastic. Super friendly accommodating and everything you want when you walk into your hotel. He set my expectations high. The kitchen staff and cleaning staff was great too. The breakfast was delicious. I only had three problems. First, I completely understand the bathroom facilities are old. I can work with that. So you won’t have hot water instantly unless you run the hot water in the sink for 2 minutes. But the toilet leaks water too. So it was more annoying. The other front desk guys I didn’t like. I’m American and I’m traveling for work. My girlfriend was with me too. However the other two front desk guys were sassy and I didn’t their attitude. They kept asking my girlfriend what room number she was in. Dude! She is with me. We walked into the front door to together and came down from the elevator together. Then the bald front desk guy asked her when she checking out. The other guy had glasses and was sassy. Keep in mind these guys didn’t even talk to me. Yes I speak Portuguese! I operate services for intercambio for Brazilian students. The third problem was someone opened our room door. I believe it was a staff member. Because the door was left open with the door tag hanging on the handle. Our door is next to the elevator which is old. It has a normal door in front of the open elevator door. There’s two of them. So they could have easily hidden. This happened in the evening.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good

Everything was good except the internet speed was slow and sometimes not connected 👎
Stayed 7 nights in Mar 2018

8/10 Good

Arunas

Liked: Cleanliness, staff & service

Comfortable centrally located hotel

Simple but comfortable worth value for money hotel. Centraly located in the area full of bars and restaurants therefore it can be quite noisy in the night. Excellent breakfast provided, nice and friendly staff in the restaurant and reception. Safe and clean.
Stayed 3 nights in Mar 2018

4/10 Poor

Lucas C

Disliked: Staff & service, property conditions & facilities, room comfort

Definitely will not stay here again.Bad experience

The place was in bad shape. Lamps and blow dryer did not work, needed replacement. My room was in the back of the hotel, which was great to muffle the sounds from the street, but that meant that the wi-fi only worked at the door of the room. If I was to sit at the table to work, there was no signal. Bed was not comfortable and rooms were noisy (you could hear people in the rooms next door). Breakfast was ok, definitely not great, and the management refused to turn the AC on were it was served. That represented a warm and stuffed room during breakfast.
Stayed 4 nights in Dec 2017

2/10 Terrible

vikas , canada

Disliked: Staff & service, property conditions & facilities, room comfort

Bad location

There is a bar in front of the hotel, all night long you can't sleep. Staff is very poor in service. They have no interest to help you with anything. I strongly recommend not to book this hotel. Definitely not with family and kids.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arew

It felt a bit danferous to walk around hotel in the hours od darkness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort