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ibis Santos Valongo

3.0 star property

Photo gallery for ibis Santos Valongo

Bar (on property)
Exterior
Lobby lounge
Standard Apartment, 2 Single Beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320
  • Santos Historical Streetcar
    ‪13 min walk‬
  • Gonzaga Beach
    ‪6 min drive‬
  • Monte Serrat
    ‪10 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪55 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Standard Apartment, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

ibis budget Santos Gonzaga

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1003)
The price is AU$71
for 1 room
includes taxes & fees
8 July - 9 July
ibis budget Santos Gonzaga

About the area

Santos

Located in Santos, ibis Santos Valongo is within a 15-minute walk of Museum of Coffee and Santos Historical Streetcar. .This hotel is 1 mi (1.7 km) from Monte Serrat and 3.1 mi (5.1 km) from Miramar Shopping Center.

What's nearby

  • Museum of Coffee - 11 min walk - 1.0 km
  • Santos Historical Streetcar - 13 min walk - 1.1 km
  • Gonzaga Beach - 6 min drive - 5.2 km
  • José Menino Beach - 6 min drive - 4.9 km
  • Monte Serrat - 10 min drive - 2.9 km

Getting around

  • João Ribeiro Station - 8 min drive
  • São Paulo/Guarulhos Intl. Airport - 94 min drive

Restaurants

  • ‪Rei do Café - ‬9 min walk
  • ‪Estaçäo Bistrô Restaurante Escola - ‬7 min walk
  • ‪Aqui É Favela - ‬5 min walk
  • ‪Boteco Valongo - ‬7 min walk
  • ‪STARTED Bar - ‬6 min walk

About this property

ibis Santos Valongo

Hotel with a restaurant, near Museum of Coffee
Ibis Santos Valongo offers 240 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 240 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area.
At ibis Santos Valongo, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Ibis Santos Valongo has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (BRL 37 per day)
  • Valet parking on site (BRL 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 53.00 for adults and BRL 26.50 for children
  • Self parking fee: BRL 37 per day
  • Valet parking fee: BRL 34 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos

ibis Santos Valongo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 716 reviews
Rating 8 - Good. 241 out of 716 reviews
Rating 6 - Okay. 91 out of 716 reviews
Rating 4 - Poor. 23 out of 716 reviews
Rating 2 - Terrible. 18 out of 716 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

NILMAR OLIVEIRA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Nov 2024

6/10 Okay

Natalee

Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Stayed 3 nights in Aug 2024

8/10 Good

Rafael

Stayed 1 night in Nov 2023

8/10 Good

roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
Stayed 7 nights in May 2023

8/10 Good

NEIDE, SANDY HOOK

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 9 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Marshall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Santos

Fantastic Stay and Great Rate. A+
Stayed 1 night in Jan 2021

10/10 Excellent

Lee, Wales, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite kind safe respectsble and safe Great lounge / restaurant Awewome stay!
Stayed 1 night in Nov 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, quiet, new, good wifi, good value, comfortable. Wonderful.
Stayed 1 night in Oct 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

clean confortable and quiet. Close to downtown but area a little dangerous at nightime for walking so could be best to take taxi if you are by yourself
Stayed 1 night in Apr 2019

8/10 Good

Davis C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach friendly hotel

Friendly staff and good food. No problem bringing a guest up to visit...no questions asked.

6/10 Okay

Sandra

Business traveller
Liked: Room comfort

Hotel com grande potencial, basta querer

O hotel é bonito, mas podem melhorar em diversos aspectos, começando com um atendimento atencioso (algo que, por exemplo, o Ibis Tatuapé faz muito bem). A limpeza do quarto deixou a desejar, ocorrendo apenas troca de toalha, retirada do lixo e oganização da cama. Porém, a limpeza do chão e da pia só aconteceu depois de 4 dias porque eu solicitei. Processos de eficiência também deveriam ser repensados. Passei por uma situação constrangedora que prefiro não citar, mas foi tratada como se não fosse algo grave. Outro ponto na área da eficiência foi quanto a emissão e envio da nota fiscal. Solicitei diversas vezes enquanto estive hospedada e assim que sai. Fui informada de que seria enviada em 24 horas. Eu precisei entrar em contato dois dias depois para cobrar e foi muito difícil de falar com eles (não atendiam o telefone; precisei procurar o WhatsApp na internet). Tudo o que estou citando foi relatado em detalhes e comentei que o gerente poderia me procurar para que eu detalhasse (e apenas com a intenção de que melhorem), mas nunca me procuraram.
Stayed 7 nights in Mar 2025

6/10 Okay

Raissa

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 4 nights in Mar 2025

10/10 Excellent

Antonio Henrique

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Cassio Silvio

Stayed 1 night in Mar 2025

8/10 Good

José Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

VIVIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia. Ressalto, no entanto, que os elevadores demoram demais e que o café da manhã já foi melhor
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia de carnaval

Em geral a estadia nao teve nada de desagradavel, com relaca ao servico de quarto a rede ibis poderia repensar sobre Uma questao que deveria ser mudado sao os preços da alimentacao. No mais espero ter outras experiencias com bcs.
Stayed 2 nights in Mar 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary Fátima F Lobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edson

Stayed 1 night in Feb 2025

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025