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Napolitano Hotel

3.0 star property

Photo gallery for Napolitano Hotel

Front of property
Sports facility
1 bedroom, minibar, in-room safe, desk
Sauna, steam room, body treatments, aromatherapy, body scrubs, facials
Outdoor pool, pool umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Pool
  • Gym

Explore the area

View map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    ‪1 min walk‬
  • Calle El Conde
    ‪8 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About the area

Santo Domingo

Located in Santo Domingo (Zona Colonial), Napolitano Hotel is steps from Malecon and a 3-minute drive from Sambil Santo Domingo. .This casino hotel is 4.8 mi (7.7 km) from Blue Mall and 5.4 mi (8.6 km) from Assembly Hall of Jehovah's Witnesses.

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 8 min walk - 0.7 km
  • Columbus Park - 14 min walk - 1.2 km
  • Santa Maria la Menor Cathedral - 16 min walk - 1.4 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 32 min drive

Restaurants

  • ‪Hotel Napolitano - ‬1 min walk
  • ‪Terraza Napolitano - ‬1 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪M7 - ‬7 min walk

About this property

Napolitano Hotel

Boardwalk/promenade hotel with a full-service spa and a casino
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at La Terrasse, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 1894 square feet (176 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 839 reviews
Rating 8 - Good. 261 out of 839 reviews
Rating 6 - Okay. 154 out of 839 reviews
Rating 4 - Poor. 83 out of 839 reviews
Rating 2 - Terrible. 72 out of 839 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service

The Wifi is poor

The type of room that you "Hotel Com" presented ,it was not the same type of room offer by the Napolitano Hotel.
Stayed 11 nights in Apr 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff es muy, muy atento. Es la segunda vez que los visito y seguro que volvería, recomiendo al 💯
Stayed 7 nights in Apr 2025

8/10 Good

Menandre

Liked: Cleanliness, staff & service, property conditions & facilities
Many things
Stayed 2 nights in Mar 2025

8/10 Good

Alston, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan carlos

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

ARNALDO

Liked: Cleanliness, staff & service
Excellent. You need yo know there is a casino, party and noise at nights though
Stayed 2 nights in Jan 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like especially the breakfast 😋 the staff was very friendly i like that the hotel area is clean , the pool the view what i don't like for the room services they was say in the app they have every day cleaning service is not true i have to call to ask for cleaning 🙄 is not fair , and the bathroom bol have a smell when flushing that very disturbing me .
Stayed 4 nights in Jan 2025

8/10 Good

Vall

Liked: Cleanliness, staff & service
Staff was excellent. Asked for 2 queen beds but was not available. Nevertheless , that would not be their fault since it was advertised on Expedia and they have no room with Queen beds.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
Stayed 2 nights in Oct 2024

8/10 Good

Cesar

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Daissy, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Safe
Stayed 1 night in Dec 2024

8/10 Good

Elvis van

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay good just noise from nightclub until 5:30 am, located same building
Stayed 3 nights in Dec 2024

8/10 Good

DAISY, Rahway

Liked: Cleanliness, staff & service, amenities
Casino
Stayed 1 night in Dec 2024

8/10 Good

Breyssi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property conditions are very poor.
Stayed 6 nights in Nov 2024

8/10 Good

Craig

Liked: Amenities
One elevator
Stayed 6 nights in Nov 2024

4/10 Poor

lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Dec 2024

8/10 Good

Domingos, Westmoreland Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view and The location .
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job guys.. the whole staff from the door to the cleaning services.. all deserves raises..promotion 👏 ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Máxima

Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Toa Alta

Travelled with family, Business traveller
Liked: Staff & service
They need to renewed the Hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024