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Kimpton Las Mercedes by IHG

4.5 star property

Photo gallery for Kimpton Las Mercedes by IHG

Outdoor pool
Creator video - submitted by Renee's Favorites
Meeting facility
Property amenity
In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Calle Las Mercedes #155, Santo Domingo, Santo Domingo, 10210
  • Place, Calle El Conde
    ‪3 min walk‬
  • Place, Columbus Park
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Balcony (Essential)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City Single)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed (City Single)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed (Essential)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds (Essential)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Essential)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Balcony (Top Floor)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Top Floor)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (Essential)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Essential)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roof Top, Las Mercedes)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed (Roof Top, Las Mercedes)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony (Top Floor)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Top Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Essential)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

View from room

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

With a stay at Kimpton Las Mercedes by IHG in Santo Domingo (Zona Colonial), you'll be within a 5-minute walk of Calle El Conde and Columbus Park. .This luxury hotel is 0.6 mi (0.9 km) from Malecon and 2 mi (3.2 km) from Sambil Santo Domingo.

What's nearby

  • Calle El Conde - 3 min walk - 0.3 km
  • Columbus Park - 3 min walk - 0.3 km
  • Calle Las Damas - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 4 min walk - 0.4 km
  • Malecon - 9 min walk - 0.8 km

Getting around

  • Casandra Damiron Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 31 min drive

Restaurants

  • ‪Granier - ‬2 min walk
  • ‪Restaurante Conde de Peñalba - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk
  • ‪Casa de los Dulces - ‬3 min walk
  • ‪Kimpton Las Mercedess - ‬1 min walk

About this property

Kimpton Las Mercedes by IHG

Colonial hotel with 3 restaurants and a full-service spa
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.
Make yourself at home in one of the 130 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at ZOLA, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. This hotel has 4 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
ZOLA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required.
El Patio - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Coral Buffet - Onsite diner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coral Buffet
  • El Patio
  • ZOLA

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (96 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults, and DOP 0 to 0 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo

Kimpton Las Mercedes by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 128 out of 152 reviews
Rating 8 - Good. 11 out of 152 reviews
Rating 6 - Okay. 8 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 3 out of 152 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yahaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place!
Stayed 6 nights in Sep 2025

10/10 Excellent

Catherine, Port St. Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Margaret, Selden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unos de los mejores servicio al cliente , El personal muy amable y simpáticos
Stayed 1 night in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo hermoso , limpio , seguro , totalmente 1-A
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, beautiful experience. Highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

José

Stayed 1 night in Aug 2025

10/10 Excellent

Alex, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing! Everything was excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just amazing, the service is fantastic! Staff are great, rooms are fantastic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustin, Maitland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing around
Stayed 4 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
Stayed 4 nights in Aug 2025

2/10 Terrible

ramon

Stayed 4 nights in Jul 2025

10/10 Excellent

Adieurys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice space. The breakfast was great as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of the colonial area. The staff is super friendly and welcome you with joy The rooms are very nice, clean and modern with a touch of nature everywhere I love this place
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Liked: Cleanliness, property conditions & facilities
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place
Stayed 1 night in Jul 2025

10/10 Excellent

Rancel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Experience! We loved everything. If you are looking for a Luxury experience, this is the right place to go.
Stayed 3 nights in Jul 2025

10/10 Excellent

Oxal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was super well conceived and staff super friendly, special shoutout Esther for Check in.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael, san juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities and personnel. Nice breakfast and modern rooms.
Stayed 4 nights in Jul 2025