Hyatt Centric Santo Domingo

4.0 star property

Photo gallery for Hyatt Centric Santo Domingo

Exterior
Property video
Restaurant
Premier Suite
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150
  • Place, Acropolis Center
    ‪7 min walk‬
  • Place, Blue Mall
    ‪12 min walk‬
  • Place, Malecon
    ‪2 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪29 min drive‬

Room options

Deluxe Room, 2 Double Beds (Neds)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Santo Domingo

With a stay at Hyatt Centric Santo Domingo, you'll be centrally located in Santo Domingo, within a 5-minute drive of Blue Mall and Malecon. .This hotel is 0.3 mi (0.5 km) from Acropolis Center and 0.5 mi (0.8 km) from Caribbean Cinemas Acrópolis Center.

What's nearby

  • Acropolis Center - 7 min walk - 0.6 km
  • Gate of San Diego - 8 min walk - 0.7 km
  • Blue Mall - 12 min walk - 1.1 km
  • Malecon - 2 min drive - 2.5 km
  • Agora Mall - 3 min drive - 3.1 km

Getting around

  • Freddy Beras Goico Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 36 min drive

Restaurants

  • ‪Perbacco - ‬4 min walk
  • ‪Casa Luca - ‬1 min walk
  • ‪Helados Bon - ‬9 min walk
  • ‪The Irish Pub - ‬4 min walk
  • ‪Pala Pizza - ‬2 min walk

About this property

Hyatt Centric Santo Domingo

Hotel with free parking, near Blue Mall
Hyatt Centric Santo Domingo offers 127 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Santo Domingo? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Burble Rooftop Bar - Onsite bar.
Aon Food & Mood - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.
Caobana Coffee Bar - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from November 28 2025 to November 28 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 26 to September 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults, and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Hyatt Centric Santo Domingo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 126 out of 148 reviews
Rating 8 - Good. 15 out of 148 reviews
Rating 6 - Okay. 4 out of 148 reviews
Rating 4 - Poor. 1 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience at the Hyatt Centric. The hotel is very clean, the staff is friendly and all the dinning options are excellent. I stayed longer than expected, and as a female alone in a foreign country I was a little worried about safety. Everyone in the hotel made me feel welcomed and safe. Shout out to Leo, Elvin, Dorrianny, Agripina for making my stay better!
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect business stay property
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexey

Stayed 1 night in Aug 2025

10/10 Excellent

Anyelina

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, modern and well located
Stayed 1 night in Jul 2025

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kseniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! We enjoyed our short stay. Very friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all personel exellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Lenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Yobany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Stayed 4 nights in May 2025

10/10 Excellent

Leury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing—attentive, professional, and truly memorable. I would especially like to highlight Vladimir for his exceptional attention to detail and the outstanding customer service provided by his front desk team. John was a fantastic host, giving me a thorough tour of the property and showing me all the amenities. Erick, the bartender at the rooftop bar, made the evening unforgettable for all the guests. Last but not least the breakfast was AMAZING and Friendly Staff. I highly recommend this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Aniskha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Good, clean, elevator had a pleasant scent all the time. Staff was friendly and accommodating.
Stayed 7 nights in Jun 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Janiris, Miami

Stayed 1 night in Jun 2025

10/10 Excellent

Alan, Santee

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. They go all the way to take care of you.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in the middle of Santo Domingo
Stayed 1 night in Jun 2025

10/10 Excellent

Lerisse

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing. Cleanliness is A1. Great quality amenities and the front desk staff makes you feel right at home “Thomas was so attentive and cordial”. Strongly recommend this property, great location is in the middle of everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan, Santee

Liked: Cleanliness, property conditions & facilities
Best quality/ price
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025