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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
Lobby
Bar (on property)
Lobby
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Place, Calle Las Damas
    ‪3 min walk‬
  • Place, Calle El Conde
    ‪4 min walk‬
  • Place, Malecon
    ‪12 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

A hotel room with two beds, a TV, a dresser, and a window with curtains.

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking (Bright)

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Bright)

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Bright)

Room, 2 Queen Beds, Non Smoking (Bright)

Room, 2 Queen Beds, Non Smoking (Bright)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking (Bright)

A hotel room with two beds, a TV, a dresser, and a window with curtains.

Room, 2 Single Beds, Non Smoking (Bright)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Lobby
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4.5 out of 5, Wonderful, 1,012 reviews
The price is AU$137
includes taxes & fees
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About the area

Santo Domingo

With a stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham in Santo Domingo (Zona Colonial), you'll be within a 15-minute walk of Calle El Conde and Malecon. .This hotel is 2.2 mi (3.5 km) from Sambil Santo Domingo and 2.9 mi (4.7 km) from Centro Olimpico.

What's nearby

  • Calle Las Damas - 3 min walk - 0.3 km
  • Calle El Conde - 4 min walk - 0.4 km
  • Columbus Park - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 7 min walk - 0.6 km
  • Malecon - 12 min walk - 1.0 km

Getting around

  • Eduardo Brito Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 29 min drive

Restaurants

  • ‪Kimpton Las Mercedess - ‬3 min walk
  • ‪Pat'e Palo European Brasserie - ‬2 min walk
  • ‪Casa de los Dulces - ‬1 min walk
  • ‪El Mosquito Social Club - ‬4 min walk
  • ‪Restaurante Atarazana - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
Make yourself at home in one of the 93 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Sky Europa, a bistro where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sky Europa - This bistro specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (DOP 780 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Things to do

  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways (110 centimetre high)
  • Handrails in stairways (110 centimetre high)
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Local culture and ecosystem education
  • Renovated entire property - August 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for DOP 1320.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 780 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1057 reviews
Rating 8 - Good. 267 out of 1057 reviews
Rating 6 - Okay. 102 out of 1057 reviews
Rating 4 - Poor. 35 out of 1057 reviews
Rating 2 - Terrible. 35 out of 1057 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dawayne Lamont, Washington

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel stayed here 5 times
Stayed 6 nights in Feb 2026

10/10 Excellent

Linette

Stayed 1 night in Feb 2026

6/10 Okay

Flavia, San Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were ok.
Stayed 3 nights in Jan 2026

6/10 Okay

Rafael

Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Mesquite

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff. Good breakfast.
Stayed 4 nights in Feb 2026

8/10 Good

Randall

Stayed 4 nights in Feb 2026

10/10 Excellent

Karina, Guatemala

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!! Super clean the entire hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

angel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff and services
Stayed 7 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and helpful reception , clean room, great location, nice breakfast on roof terrace
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous, nice rooms. General room was nicer than balcony room which cost more!
Stayed 1 night in Feb 2026

10/10 Excellent

Zaida

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Food at Sky rooftop restaurant, very good. Great Piña Colada.
Stayed 3 nights in Jan 2026

2/10 Terrible

Juan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The AC didn’t col the room. A party with music all night above my floor. Terrible
Stayed 1 night in Jan 2026

10/10 Excellent

yania Mena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lo mejor que tiene El hotel es su Staff , son amables y muy profesionales, sin buenasatenciones no hubiese sido una experiencia tan agradable, la ubicacion perfecta.
Stayed 1 night in Jan 2026

10/10 Excellent

nills

Stayed 1 night in Jan 2026

10/10 Excellent

Demond

Travelled with group
Liked: Cleanliness, staff & service
Very nice hotel and clean. Breakfast was amazing.
Stayed 3 nights in Jan 2026

2/10 Terrible

JESUS

Travelled with partner
Disliked: Property conditions & facilities
That room was terrible lots of noise it seem like pulling furniture all night long that was sleep les night for us, was a customer for years but this was my last.
Stayed 2 nights in Jan 2026

8/10 Good

Flavia, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice roof top lounge and general amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Olga Milagros

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Aron

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2026

8/10 Good

Flavia, San Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Vielka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Jan 2026

4/10 Poor

Philippa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dominican choice of breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable. Staff was great. Breakfast was delicious
Stayed 4 nights in Jan 2026

4/10 Poor

Ancherlene, Carolina

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
El area no se siente segura, el hotel no es lo que presenta en las fotos. El personal fue amable.
Stayed 2 nights in Jan 2026

8/10 Good

Stephan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Very clean. Good service
Stayed 1 night in Jan 2026