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Aparthotel

Versalles Suites

3.5 star property

Photo gallery for Versalles Suites

Executive Apartment, Kitchenette | Private kitchen
Pillow-top beds, in-room safe, individually decorated, desk
Lobby
Lobby
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Kitchen
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
Callao 2947, Las Condes, Santiago, Region Metropolitana, 7550293
  • Costanera Center
    ‪10 min walk‬
  • Parque Arauco Mall
    ‪3 min drive‬
  • San Cristobal Hill
    ‪8 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Executive Apartment, Kitchenette

Pillow-top beds, in-room safe, individually decorated, desk

Executive Apartment, Kitchenette

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

Pillow-top beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Balcony (Callao)

Pillow-top beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, Balcony (Callao)

  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Santiago

With a stay at Versalles Suites in Santiago (Las Condes), you'll be a 2-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall. .This aparthotel is 4.1 mi (6.6 km) from Medical Center Hospital Worker and 5.1 mi (8.2 km) from Palacio de la Moneda.
View more Aparthotels in SantiagoOpens in a new window

What's nearby

  • Costanera Center - 10 min walk - 0.9 km
  • Gran Torre Santiago - 12 min walk - 1.0 km
  • Parque Arauco Mall - 3 min drive - 2.4 km
  • Medical Center Hospital Worker - 6 min drive - 5.7 km
  • San Cristobal Hill - 8 min drive - 4.0 km

Getting around

  • Tobalaba Station - 5 min walk
  • Parque Almagro Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 32 min drive

Restaurants

  • ‪El Crutón Restaurant - ‬1 min walk
  • ‪Cafetano - ‬4 min walk
  • ‪The Elephant Coffee - ‬2 min walk
  • ‪Barbazul Providencia - ‬4 min walk
  • ‪Flannery's Beer House - ‬3 min walk

About this property

Versalles Suites

Pet-friendly aparthotel with free breakfast connected to a rail/subway station in Santiago
Versalles Suites offers 45 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature pillowtop mattresses. Televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Guests can get around on the shuttle (surcharge), which operates within 300 km.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Beach

  • Beach shuttle (surcharge)

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Bedrooms

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch TV with satellite channels
  • Art gallery

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Pets stay free
  • Pets allowed in specific rooms
  • Deposit: CLP 150,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Shopping centre
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 floors
  • 45 units
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 28000 per vehicle (one way)
  • Pet deposit: CLP 150000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Versalles Suites
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago
Versalles Suites Santiago
Versalles Suites Santiago
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago

Reviews

Versalles Suites Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 16 out of 122 reviews
Rating 8 - Good. 53 out of 122 reviews
Rating 6 - Okay. 33 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 7 out of 122 reviews

Reviews

4/10 Poor

Fequiere

Stayed 8 nights in Mar 2023

8/10 Good

Richard

Rooms are spacious but the hotel is dated. Breakfast was limited but the hostess was very friendly.
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water for minutes. Breakfast not so good. Clean.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place...will back more time for sure

Excellent experience. I'm very happy with the quality of the hotel for the price I paid. Will definitely back with more time to spend in Santiago.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Acceptable stay, served our needs.

The stay was acceptable. The walls were dirty and in need of cleaning and paint. The curtains and shower curtain were quite dirty, and in need of replacement. The furniture is showing age. There was only one AC for the apartment located in the living room. We needed to run it al day with bedroom doors open. It was a two bedroom, two bath suite which suited our needs well.
Stayed 5 nights in Dec 2017

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, room comfort

Not fancy but clean and well located

Very well located. I had a 2 bedroom appartment with 2 bathrooms - corner room. It was a little bit cramped but it was nice to have a dinning table where we held meetings with colleagues. The appartments in the middle of the building are airier - with one bedroom. Very bright rooms. the balconies are a plus. Clean. could do with some modernization but it did the job. Breakfast is simple but nice and the upper floor including the breakfast room have amazing views. I could not keep my room past checkout time but they keep the luggage.
Stayed 3 nights in Oct 2017

8/10 Good

Derek

Liked: Cleanliness, staff & service

Convenient location large apartments

I always enjoy staying here in these 2 bedroom suites. They give us plenty of room to have meetings and work in the living room of the apartment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It´s a nice flat, in downtown, 3 blocks from de metro, comfortable and clean, with a good breakfast in the upper floor with a nice sightseeing

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, excellent location

Very comfortable, great location, safe and conveniente area.

8/10 Good

Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

You have better options

You can get a much better hotel around the corner for the same price, or less. Minimal services, bad internet, poor room.

6/10 Okay

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dario, Melbourne

Liked: Cleanliness, staff & service, room comfort

Great location, great value

Stayed at Versalles Suites for 3 nights for work. Great location to move around Santiago, with plenty of shopping and eats at walking distance. Safe area, close to subway. The staff was great and very helpful, will return next time I'm there for work or a short family stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything we needed; metro, malls, restaurants and chiropractor. Nice that it had a refrigerator.

6/10 Okay

Verified traveller

Liked: Staff & service
I didnt lime the installation bus the personal was good

6/10 Okay

Felix, Mexico CIty

NO INTERNET

The hotel is ok. Good if you are traveling with family and like the extra space. But nothing matters, the important thing is there is NO WORKING INTERNET. If this is important for you dont stay here. First they tell you to not use in room, only at lobby as signal is not strong, then the one in the lobby fails, then they give you the password of the restaurant next door. That also fails. In 3 days I pent hours and hours trying to send and receive mey emails, forget about streaming or SKYPE

4/10 Poor

Nigel, Toronto, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Pleasant Hotel, but ........... don't book it.

The suite was very comfortable and well laid out. The view of the Andes and the city was stunning. The promised WIFI did not work for the whole time we were in the hotel. Breakfast was inadequate with canned fruit salad and inedible scrambled eggs. On the other hand the buns were tasty and warm and the coffee was OK. On our last morning breakfast was in shambles. When we arrived there were no buns, no eggs, no meat and cheese, no coffee and no plates. When we asked when the coffee would be ready, the answer was "tomorrow." We waited 15 minutes. There were still no plates, no buns and the coffee was scheduled for the next day. We went to a cafe for breakfast. The staff at reception varied. Some were exceptionally helpful. Others were not. e.g. I checked to see if I could print my boarding pass on the hard wired computers in the lobby. "Yes" They would not print. At which point I was told, "You can only print from the computer on the left." The same staff member forgot to order out cab to the airport. All of these complaints may sound petty, but when they add up they result in a less than pleasant stay.

6/10 Okay

james, Minnesota

Liked: Cleanliness, staff & service

Santiago Stopover

The NICEST people in Santiago. So helpful. Also a wonderful shower,wonderful clean and comfy beds,great neighborhood, nice layout,terrific view from the breakfast room. The place is quite hot in January though and there is no air conditioning in the bedrooms - only in the living room. The kitchen is great but the living room could use some furniture updates. The wi-fi didn't work but they were trying to fix it. They let us keep our luggage there all day after we checked out, printed out our boarding passes and found us great transportation to the airport. Loved France!

8/10 Good

Camilo Ernesto, London

Liked: Cleanliness, room comfort

no swimming pool but good place to stayx,

The placed is located in "las condes" area. An up market neighbourhood where the the national HQ of big businesses are based. The apartments are spacious and the staff are friendly although their English is limited. The swiming pool does not exist any more.... Instead there is a breakfast terrace with a nice view of the city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

good location and friendly staff

Close to restaurants, shops and transportation. Walking distance to metro (watch out with rush hour), buses and taxis

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel near the metro.

A nice hotel near the metro in the heart of Providencia. The second bedroom is rather small, but the value is good, the internet is "OK", and the front desk staff is helpful. A nice alternative to the same-old same-old in hotels. (The ladies who run the breakfast every morning are fabulously friendly, too.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location, reasonable setup.

It is a great location, convenient to transit, restaurants, and shopping. The bedrooms are underfurnished and small (esp. one of the bedrooms), and the "king bed" is only a queen, but it is still a nice setup. The "living area" is very large and well-appointed, which is good for a group of computer hackers like my posse. (And wifi is slow, but acceptable even for us.)

4/10 Poor

Antonio, Miami, FL

Disliked: Property conditions & facilities, room comfort

Not a good option

The rooms look nice, but there is a lot of noise and the beds are very bad. I arrived at 10 AM, very tired from a night long trip, and they charged me a full day for giving me the room before 2 PM. I find that terrible, and will never go back to that place. The price was quite expensive for what you get.

8/10 Good

sid, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Versailles Suites Santiago

This hotel is in the Los Condes section of Santiago. It is an easy walk to many nice restaurants, shops and the Metro. The staff was friendly and very helpful. Breakfast included on the 17th floor with a lovely view of the city. We were able to get around on the metro to many attractions, both in town and as far as Concha Y Toro vineyards for the wine tour and tasting. I would stay here again, next time we travel to Santiago. It's about 20 minutes from the airport by cab.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

We arrived at this hotel at 01:00 am. It was so filthy we left with our bags in tow and walked the streets of Santiago to find a real hotel. The person at the desk was of no help. Do not even consider this hotel.