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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View map
Holanda 307, Santiago
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪5 min drive‬
  • Place, San Cristobal Hill
    ‪7 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(74 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Novotel Santiago Providencia
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 925 reviews
The price is AU$166
12 Dec - 13 Dec
Novotel Santiago Providencia

About the area

Santiago

With a stay at Ola Santiago Providencia, Tapestry Collection by Hilton in Santiago (Providencia), you'll be a 2-minute drive from Costanera Center and 6 minutes from Plaza de Armas. .This hotel is 3.7 mi (6 km) from Julio Martinez Pradanos National Stadium and 3.9 mi (6.3 km) from Santiago Town Square.

What's nearby

  • Costanera Center - 6 min walk - 0.5 km
  • Plaza de Armas - 5 min drive - 5.4 km
  • Palacio de la Moneda - 6 min drive - 6.1 km
  • San Cristobal Hill - 7 min drive - 3.3 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.5 km

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Momotaro Ramen - ‬6 min walk
  • ‪Los Canallas - ‬3 min walk
  • ‪Beppo Café - ‬3 min walk
  • ‪Bi Won Restaurant - ‬4 min walk
  • ‪Etienne Marcel - ‬2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Hotel connected to a shopping center in Santiago with free parking
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Ola Santiago Providencia, Tapestry Collection by Hilton. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Children aged 5 and younger eat free breakfast.
UGO BAR&FOOD - Overlooking the pool and garden, this bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 24 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Reviews

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 485 out of 653 reviews
Rating 8 - Good. 118 out of 653 reviews
Rating 6 - Okay. 30 out of 653 reviews
Rating 4 - Poor. 10 out of 653 reviews
Rating 2 - Terrible. 10 out of 653 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Gym is good, so is breakfast. Providencia is a middle class neighborhood in Santiago. Not as vibrant as others, but safe and great food and easy access to the metro which takes you everywhere.
Stayed 9 nights in Jul 2025

10/10 Excellent

Kristy, Park City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Great brunch Great service amazing people
Stayed 1 night in Jul 2025

10/10 Excellent

Nemesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place!

The first 2 nights were sponsored by expat explore. Then we went to San Pedro de Atacama and left our luggages for the meantime. Then came back and stayed for another 2 nights paid by Expat Explore. After the tour, we extended our stay for 6 more nights. We felt safe in the area and located near Costañera, San Cristobal Hill and santa Lucia.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking. Good area. Friendly reception staff
Stayed 1 night in Jun 2025

10/10 Excellent

Rut

Stayed 4 nights in Jun 2025

8/10 Good

Eliangela, Doral

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast, clean, nice location.
Stayed 5 nights in May 2025

10/10 Excellent

DANIELA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for our first time visit to Santiago! Hospitable staff at the hotel located at a convenient location in Providencia.
Stayed 3 nights in Mar 2025

10/10 Excellent

manivannan

Stayed 5 nights in May 2025

6/10 Okay

Joseph Chungath, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave ir ironing boxes. Very limited coffee and other suppliies
Stayed 8 nights in May 2025

10/10 Excellent

Hernan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

Girish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, breakfast with multiple options, walkable to metro station, staff very helpful in setting up day trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shubham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Very Nice Property. Front Desk staff very calm and nice.
Stayed 3 nights in Apr 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena opcion centrica en
Stayed 3 nights in Apr 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025

8/10 Good

J Clifton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Carlos, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, mostly occupied by tourists for short stays. Breakfast is decent, and staff was very accomodating (they had plenty of electric transformers, for instance). My only regret is that the rooms are small, and there was not enough room for the luggage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful with recommendations for sightseeing and advice on how to get around. The area is great and the hotel is very comfortable !
Stayed 4 nights in Mar 2025

8/10 Good

Meghan

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Donald W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a Hotel. Nothing over the top but met our needs and expectations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Stayed 1 night in Mar 2025