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AC Hotel Santiago de los Caballeros

3.0 star property

Photo gallery for AC Hotel Santiago de los Caballeros

Outdoor pool
Bar (on property)
Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Calle Del Sol # 32-34, La Zurza II, Zona Monumental, Santiago de los Caballeros, 51000
  • Monument to the Heroes of the Restoration
    ‪4 min walk‬
  • Catedral de Santiago
    ‪20 min walk‬
  • Casino Gran Almirante
    ‪2 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$313
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About the area

Santiago de los Caballeros

With a stay at AC Hotel Santiago de los Caballeros, you'll be centrally located in Santiago de los Caballeros, just a 5-minute walk from Gran Teatro Del Cibao and 5 minutes by foot from Monument to the Heroes of the Restoration. .This hotel is 1 mi (1.6 km) from Bella Terra Mall and 1.1 mi (1.8 km) from Historic San Luis Fort Museum.

What's nearby

  • Monument to the Heroes of the Restoration - 4 min walk - 0.4 km
  • Bella Terra Mall - 17 min walk - 1.5 km
  • Catedral de Santiago - 20 min walk - 1.7 km
  • Casino Gran Almirante - 2 min drive - 2.4 km
  • Estadio Cibao - 4 min drive - 3.4 km

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Pinta Beer Store - ‬10 min walk
  • ‪El Tablón Latino - ‬3 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪El Parrillon Monumental - ‬11 min walk

About this property

AC Hotel Santiago de los Caballeros

Hotel in Santiago de los Caballeros with 2 restaurants and a 24-hour front desk
AC Hotel Santiago de los Caballeros offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
AC Hotel Santiago de los Caballeros has 2 restaurants on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 18 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

AC Hotel Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 120 reviews
Rating 8 - Good. 17 out of 120 reviews
Rating 6 - Okay. 6 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Beautiful pool and view. Friendly staff. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this Hotel for the first time and it didn’t disappoints! The service is top-notch, the rooms are modern and comfortable, and the atmosphere is perfect for a relaxing getaway or business.
Stayed 1 night in Mar 2025

10/10 Excellent

Darwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a wonderful addition to the Santiago hotel markets. Very close to the touristy Monumento and close to all of its restaurants. Easy to get to and very beautiful. Christian at the front desk was a friendly smile and very helpful during our stay. Crystal at the lobby bar was fantastic and created some wonderful latte art for our lattes. The rooftop pool is out of this world although a bit chilly. Pool side service was mostly enjoyable however a bit delayed since there only seemed to be one worker on duty at all times. This could be improved by the addition of an outdoor bar area, this way we didn’t have to go inside the restaurant soaking wet to get a drink.Hope this improves in the future as I expect to be back soon!
Stayed 2 nights in Mar 2025

8/10 Good

Kenard, Providenciales

Stayed 1 night in Mar 2025

6/10 Okay

Magderlyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida nada buena de los restaurantes, nada en la categoría de un marriot, deberían revisar esa parte y agregar gavetas a las habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackson

Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandro, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DIÓGENES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, las áreas comunes y la seguridad, pero lo mejor que tienen son las atenciones del personal. He estado en muchísimos hoteles y el servicio al cliente aquí es incomparable.
Stayed 2 nights in Mar 2025

8/10 Good

Orquidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very beautiful however the breakfast is horrible and extremely expensive for continental. They served artifical eggs when we asked for an omelet. This hotel has potential but needs some work to make it better and expand their dinner menu at the restaurant as well
Stayed 1 night in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deyanara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service nice property cleanest and very friendly environment
Stayed 1 night in Feb 2025

10/10 Excellent

deneak

Liked: Cleanliness, staff & service, property conditions & facilities
No Complaints
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ariel, Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our experience was unpleasant due to the staff. The property was nice, the food was good and location was good nevertheless, we were awakened at 5:30 by service staff yelling in the hallway. Couldn’t call the front desk at that point because the phone was disconnected but decided to bring it up during check out for constructive criticism only. The staff in the front desk were not at all concerned nor apologetic about it they were so indifferent which about it. Like I said service aside the hotel is nice but the staff could use a lot of training.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place, nice view

The staff was very kind and helpful
Stayed 1 night in Feb 2025

8/10 Good

scarlet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Feb 2025

10/10 Excellent

Pedro E

Stayed 2 nights in Feb 2025

10/10 Excellent

Anadaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Melissa

Liked: Amenities, property conditions & facilities
Need better service
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Santiago by Marriott.

This property is only a few months old so everything is still so new which made the stay even better. The hotel is in a great location w/ walkable food and entertainment not to mention the incredible view of the Monument to the Heroes of the Restoration and cityscape.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025