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AC Hotel Santiago de los Caballeros

3.0 star property

Photo gallery for AC Hotel Santiago de los Caballeros

Outdoor pool
View from property
Restaurant
Lobby
Deluxe Room, 1 King Bed with Sofa bed, City View | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

View map
C. Del Sol 32-34, Santiago de los Caballeros, 51000
  • Monument to the Heroes of the Restoration
    ‪6 min walk‬
  • Catedral de Santiago
    ‪3 min drive‬
  • Estadio Cibao
    ‪4 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santiago de los Caballeros

With a stay at AC Hotel Santiago de los Caballeros, you'll be centrally located in Santiago de los Caballeros, just a 5-minute walk from Gran Teatro Del Cibao and 5 minutes by foot from Monument to the Heroes of the Restoration. .This hotel is 1 mi (1.6 km) from Bella Terra Mall and 1.1 mi (1.8 km) from Historic San Luis Fort Museum.

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.5 km
  • Bella Terra Mall - 17 min walk - 1.5 km
  • Casino Gran Almirante - 2 min drive - 2.4 km
  • Catedral de Santiago - 3 min drive - 1.9 km
  • Estadio Cibao - 4 min drive - 3.4 km

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • ‪Pinta Beer Store - ‬10 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪El Tablón Latino - ‬3 min walk
  • ‪Hielo & Sal Bar And Lounge - ‬2 min walk
  • ‪Florinda - ‬2 min walk

About this property

AC Hotel Santiago de los Caballeros

Hotel in Santiago de los Caballeros with 2 restaurants and a 24-hour front desk
AC Hotel Santiago de los Caballeros offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
AC Hotel Santiago de los Caballeros has 2 restaurants on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 18 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

AC Hotel Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 162 reviews
Rating 8 - Good. 21 out of 162 reviews
Rating 6 - Okay. 8 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel it was everything I was looking for in a romantic getaway with a beautiful view of the monument. The hotel room was very modern, spacious and luxurious all at once. I loved it and would definitely be staying here again. I 100% recommend to anyone looking for a nice place to stay in the heart of Santiago.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien ubicado y las habitaciones son cómodas, limpias y muy amplias. El servicio muy bueno.
Stayed 1 night in May 2025

4/10 Poor

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel paid guest did not have priority for rooftop restaurant. Always full on reservation only Very poor variety breakfast buffet
Stayed 3 nights in May 2025

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The paying hotel guests should have priority in the restaurant. The restaurant was only on reservations and was always full. No other choice to go out and eat outside. The bar in lobby not a great choice of appetizers. Breakfast buffet was not worth what they charge did not have a variety very poor selection
Stayed 2 nights in Apr 2025

10/10 Excellent

Mayrenis

Stayed 1 night in May 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service
Very good place
Stayed 1 night in Apr 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Aixell

Stayed 4 nights in Apr 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff. Highly recommend
Stayed 6 nights in Apr 2025

10/10 Excellent

Ramer

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swrvice
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Vanessa

Stayed 1 night in Apr 2025

10/10 Excellent

Fidelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even tho they were young people staying next to our room (young people sounded like teenagers) screaming passed midnight.. the hotel itself it’s new and amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Wilne

Stayed 2 nights in Apr 2025

10/10 Excellent

Kemel

Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and conveniently at walking distance from El Monumento. The staff was great. Extra special thanks to Emely waitress at the morning restaurant. She was extremely attentive and pleasant. Definitely would recommend this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great/clean facilities and amenities, and close to many restaurants and bars!
Stayed 1 night in Apr 2025

8/10 Good

Elpidio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy buenas condiciones
Stayed 1 night in Apr 2025

6/10 Okay

ROBERT

Liked: Cleanliness, property conditions & facilities
New, clean. The staff needs work. The restaurant staff was confused on many levels. We were told not to walk into the restaurant area for safety reasons. It was totally fine but we waited 1 hour for. cab to drive 3 mins.
Stayed 1 night in Apr 2025

10/10 Excellent

juan, haines city

Stayed 1 night in Apr 2025

8/10 Good

Kirsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC Hotel is beautiful, has a great and sophisticated style. The only point was I reserved a balcony room and they gave me the regular one.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Stayed 1 night in Apr 2025

10/10 Excellent

Sulay

Stayed 1 night in Mar 2025