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Hostal Heredia

3.0 star property

Photo gallery for Hostal Heredia

Snack bar
Reception
Reception
Superior Double or Twin Room, Non Smoking, Balcony | Private kitchen
Superior Double or Twin Room, Non Smoking, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Kitchen
  • Housekeeping

Explore the area

Map
Heredia #564, entre Barnada y Paraiso, Santiago de Cuba, Santiago de Cuba
  • Abel Santamaria Park
    ‪7 min walk‬
  • Parque de Baconao
    ‪12 min walk‬
  • Bacardi Rum Factory
    ‪17 min walk‬

Room options

View all photos for Superior Double or Twin Room, Non Smoking, Balcony

Superior Double or Twin Room, Non Smoking, Balcony

Superior Double or Twin Room, Non Smoking, Balcony

  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

What's nearby

  • Parque Céspedes - 5 min walk - 0.5 km
  • Cespedes Park - 5 min walk - 0.5 km
  • Abel Santamaria Park - 7 min walk - 0.7 km
  • Parque de Baconao - 12 min walk - 1.1 km
  • Bacardi Rum Factory - 17 min walk - 1.4 km

Restaurants

  • ‪La Taberna de Dolores - ‬2 min walk
  • ‪El Holandes - ‬4 min walk
  • ‪St Pauli - ‬5 min walk
  • ‪Cubita - ‬5 min walk
  • ‪Thoms & Yadira - ‬5 min walk

About this property

Hostal Heredia

Hostal Heredia offers 8 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include shared/communal kitchens and portable fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private balconies. Prepare your meals in the shared/communal kitchen. 32-inch LED televisions and DVD players are provided, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take in the views from a rooftop terrace and a garden and make use of amenities such as wireless internet access (surcharge). Additional features at this guesthouse include concierge services, a television in a common area, and a picnic area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The guesthouse also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Hostal Heredia has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (EUR 5 per 24-hour period)

Parking and transport

  • Offsite parking available (EUR 2 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: EUR 6 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 10
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV
  • DVD player

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Hob
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 6 for adults and EUR 5 for children
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 10 per vehicle (one-way)
  • Nearby parking fee: EUR 2 per night
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 10.0 per day
  • Hosted evening meal: EUR 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hostal Heredia Guesthouse Santiago de Cuba
Hostal Heredia Guesthouse
Hostal Heredia Santiago de Cuba
Hostal Heredia Guesthouse
Hostal Heredia Santiago de Cuba
Hostal Heredia Guesthouse Santiago de Cuba

Hostal Heredia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 57 reviews
Rating 8 - Good. 7 out of 57 reviews
Rating 6 - Okay. 1 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, safe, clean place to stay. Nice breakfast. Helpful people. Would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

nelu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and professional staff 👌
Stayed 2 nights in Jul 2024

10/10 Excellent

ELIANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service, beautiful Hostal and convenient location!
Stayed 5 nights in May 2024

10/10 Excellent

James R

Stayed 10 nights in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best property in Santiago. Super clean, staff is attentive, it’s family owned, and genuinely nice people. I can’t recommend this place enough.
Stayed 1 night in Oct 2023

10/10 Excellent

Irka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!! We’ll be back!!!
Stayed 5 nights in Jun 2023

10/10 Excellent

Dairys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent staff. Proprietor could not be more helpful or communicative at all stages. Nice breakfast. Nice room with a.c. Fair value. Two rooms adjacent to bar may suffer from noise but a request to moderate was acted upon immediately.

8/10 Good

Evan, Pittstown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean comfortable quite services everything is good...thanks
Stayed 2 nights in Apr 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Santiago de Cuba!

Great central location! Comfortable, clean rooms with AC, and modern, stylish interior. Rooftop restaurant serving great food. Safe, with someone on the premises available 24/7. Very friendly staff!
Stayed 2 nights in Mar 2023

10/10 Excellent

sanlly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Safe, quiet, clean, staff was awesome. Very good location also. The cook really cooks so yummy !

8/10 Good

lewis

Stayed 1 night in Jan 2023

10/10 Excellent

Six

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well managed, staff is very co-operative, ambiance is excellent. Overall great deal. I recommend to stay there. It’s value for money.

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clear and nice. Kindly staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property. Terrace for breakfast and dinner. Central location, so a fair amount of traffic. Very clean premises and friendly staff. Stairs could pose an issue for some people.
Stayed 1 night in Sep 2022

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL CHECK UP DEBIA DE SER MAS TARDE SOBRE LAS 2PM NO A LAS 11 AM ES LO UNICO QUE NO ME GUSTOD DE LA PROPIEDAD
Stayed 1 night in May 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal Heredia was probably the best accommodation we experienced in Cuba. It was clean, convenient, serving an excellent breakfast, (the omelette was especially tasty). The staff were also friendly and efficient. Recommended.
Stayed 7 nights in Mar 2022

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
it’s ok
Stayed 2 nights in Mar 2022

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfort, excellent service , one of the best places to stay in the city , an amazing experience.
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and hospitality. People are amazing 100 %
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is like a hotel with personal attention.

Amazing.
Stayed 1 night in Dec 2019

10/10 Excellent

CarlosAlberto, Miami, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect at the city center and the staff is very polite, helpful, and professional. Está ubicada en el centro histórico de la ciudad y el personal es bien educado, profesional y servicial.
Stayed 3 nights in Sep 2019