Tru By Hilton Santee

2.5 star property

Photo gallery for Tru By Hilton Santee

Lobby
Business centre
Free daily buffet breakfast
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
263 Britain St. and 273 Britain St., Santee, SC, 29142
  • Place, Santee Cooper Country Club
    ‪12 min walk‬
  • Place, Santee State Park
    ‪20 min walk‬
  • Place, Santee National Golf Club
    ‪3 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Santee

Located in Santee, Tru By Hilton Santee is within a 5-minute drive of Santee Cooper Country Club and Santee National Golf Club. .This hotel is 1.4 mi (2.3 km) from Santee Town Hall and 2 mi (3.1 km) from Santee State Park.

What's nearby

  • Santee Cooper Country Club - 12 min walk - 1.0 km
  • Santee State Park - 20 min walk - 1.7 km
  • Santee National Golf Club - 3 min drive - 2.3 km
  • Santee Town Hall - 3 min drive - 3.3 km
  • Santee National Wildlife Refuge - 12 min drive - 11.1 km

Getting around

  • Columbia Metropolitan Airport (CAE) - 64 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Cracker Barrel Old Country Store - ‬3 min walk
  • ‪The Lakehouse - ‬6 min drive

About this property

Tru By Hilton Santee

Hotel in Santee with free breakfast and a 24-hour fitness center
Tru By Hilton Santee offers 25 accommodations with air conditioning. 55-inch Smart televisions come with cable channels.

Bathrooms include showers. This Santee hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 25 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru By Hilton Santee Hotel
Tru By Hilton Santee Santee
Tru By Hilton Santee Hotel Santee

Reviews

Tru By Hilton Santee Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 387 out of 547 reviews
Rating 8 - Good. 96 out of 547 reviews
Rating 6 - Okay. 37 out of 547 reviews
Rating 4 - Poor. 17 out of 547 reviews
Rating 2 - Terrible. 10 out of 547 reviews

Reviews

2/10 Terrible

shawna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My room was booked months in advance. I arrived to check in and was told the computer system was down. I was I would be given a key but she had to check the room. She returned to tell me someone was in the room and the computer system must've moved the rooms around and now she didn't know which room was available. I asked her what she wanted me to do considering we had driven 6 plus hours and the room had been booked months ago and she said she didn't know. It was now 4:30am and we drove around looking for a place to stay but I was told there were 2 big events in the area and there's no availability for miles. We ended up sleeping in our car at a rest stop. I've emailed management and I have received no response back. I still have not received a refund or an apology.
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

LORIANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Stayed 1 night in Jun 2025

10/10 Excellent

Toyoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in person was AMAZING and we loved her upbeat personality and she was extremely friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
I did not care for the breakfast. I was expecting more items and choices.
Stayed 1 night in Jun 2025

4/10 Poor

Leanna

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Nice amenities. Unorganized and room not cleaned thoroughly..hair was in the bed. They gave me a room that already had guest had to stand in the hall while they checked rooms to assign me another.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable and we enjoyed playing pool on the table in the lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff! Great location, right off the interstate with a Cracker Barrel located within walkable distance!
Stayed 1 night in Jun 2025

8/10 Good

Juan

Parking was very limited
Stayed 1 night in Jun 2025

10/10 Excellent

Dorene A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young front desk receptionist , Skyler, was inhospitable. No greeting, failed to give us complimentary water and popcorn. She was more concerned with her cell phone. Lauren, the other receptionist ,was exceptional! She came up to our room to help with our TV. She is a definite asset to your hotel!!! First time here… room clean, no carpet, bathroom clean and great large Smart TV.. to watch the Stanley Cup!! Breakfast had assorted hot and cold items.. I will definitely stay again!! Cracker Barrel next store.. not my favorite but there are other restaurants in area!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Olya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

DeBorah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!!
Stayed 1 night in Jun 2025

10/10 Excellent

Sandro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time we walked in the door we felt at home. The two young ladies greeted us with a wave, smile, goody bag, and even a little something for my granddaughter. The vibe was very calm, modern, and welcoming. I actually said...I want to live here. We aren't currently Hilton reward members but this stay definitely has us considering it. Thank you for being so welcoming and making us feel at home. Breakfast was also delicious and FREE
Stayed 1 night in Jun 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Hankyel

Stayed 1 night in May 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is a very modern type of property. Pros: Amazing blackout shade that actually slides down into a track so no light sneaks around! Nice firm bed. Adequate room size for us (but I guess some people like more spacious rooms). Nice clean bathroom and a shower with awesome water pressure. **Breakfast was fabulous!!! Their automatic pancake machine you simply wave at was so cool. (I’ve read that those are only at Tru by Hilton.) There were also omelettes, sausage, oatmeal, toast, cereal, plenty of fresh fruit, juices, etc. Cons: I think we hit a rush time at breakfast, and there was only one lady to replenish the large coffee pots and food, wipe down tables, etc. Everyone was very patient, though, as she was doing the best she could.
Stayed 1 night in Jun 2025

10/10 Excellent

Hallie

Stayed 1 night in May 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was just a quick stop over
Stayed 1 night in Jun 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet and safe property. Delicious breakfast too!
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Service and cleanliness
Stayed 1 night in Jun 2025