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Aparthotel

Inturotel Cala Azul

3.0 star property

Photo gallery for Inturotel Cala Azul

Beach nearby, white sand, sun-loungers, beach umbrellas
Poolside bar
Daily buffet breakfast for a fee
A modern building with a stone wall, palm trees, and a person walking.
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Cala d'Or, Santanyi, Mallorca, 7660
  • Place, Cala Esmeralda
    ‪2 min walk‬
  • Place, Cala Ferrera Beach
    ‪3 min walk‬
  • Place, Cala d'Or Marina
    ‪17 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪61 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio

Standard Studio

Standard Studio

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom (Select)

Living area

Superior Apartment, 1 Bedroom (Select)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Sea View (Select)

Balcony

Superior Apartment, 1 Bedroom, Sea View (Select)

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (2 Adults + 1 Child)

Desk, blackout curtains, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2 Adults + 1 Child)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (2 Adults + 2 Children)

Desk, blackout curtains, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2 Adults + 2 Children)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom (Select, 2 Adults + 1 Child)

Living area

Superior Apartment, 1 Bedroom (Select, 2 Adults + 1 Child)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom (Select, 2 Adults + 2 Children)

Living area

Superior Apartment, 1 Bedroom (Select, 2 Adults + 2 Children)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 2 children)

Balcony

Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 2 children)

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 1 child)

Balcony

Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 1 child)

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Apartment, 1 Bedroom

Desk, blackout curtains, free WiFi, bed sheets

Economy Apartment, 1 Bedroom

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Sea View (2 Adults + 2 Children)

View from room

Standard Apartment, 1 Bedroom, Sea View (2 Adults + 2 Children)

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Sea View

View from room

Standard Apartment, 1 Bedroom, Sea View

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Sea View (2 Adults + 1 Child)

View from room

Standard Apartment, 1 Bedroom, Sea View (2 Adults + 1 Child)

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Pool View (2 Adults + 1 Child)

View from room

Standard Apartment, 1 Bedroom, Pool View (2 Adults + 1 Child)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Pool View (2 Adults + 2 Children)

View from room

Standard Apartment, 1 Bedroom, Pool View (2 Adults + 2 Children)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Pool View

View from room

Standard Apartment, 1 Bedroom, Pool View

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Studio, Pool View

Premium Studio, Pool View

Premium Studio, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 1 Child)

Desk, blackout curtains, free WiFi, bed sheets

Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 1 Child)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 2 Children)

Desk, blackout curtains, free WiFi, bed sheets

Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 2 Children)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Pool View (Select)

Desk, blackout curtains, free WiFi, bed sheets

Superior Apartment, 1 Bedroom, Pool View (Select)

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 402 reviews
Inturotel Sa Marina

About the area

Santanyi

With a stay at Inturotel Cala Azul in Santanyi, you'll be by the sea, within a 5-minute drive of Cala d'Or Marina and Caló des Corral. .This beach aparthotel is 12.8 mi (20.7 km) from Cala Llombards Beach and 0.6 mi (0.9 km) from Cala Ferrera Beach.
View more Aparthotels in SantanyiOpens in a new window

What's nearby

  • Cala Esmeralda - 2 min walk - 0.2 km
  • Cala Ferrera Beach - 3 min walk - 0.3 km
  • Cala Gran - 8 min walk - 0.7 km
  • Cala Serena - 15 min walk - 1.2 km
  • Cala d'Or Marina - 17 min walk - 1.5 km

Getting around

  • Manacor Station - 30 min drive
  • Palma de Mallorca Airport (PMI) - 60 min drive

Restaurants

  • ‪La Dolce Vita - ‬7 min walk
  • ‪Restaurant Cala Ferrera - ‬12 min walk
  • ‪Cala Gran Eetzaal - ‬9 min walk
  • ‪Andy's Bar - ‬2 min walk
  • ‪Bar Cala - ‬16 min walk

About this property

Inturotel Cala Azul

Inturotel Cala Azul offers 245 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils.

This Santanyi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 245 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and blackout drapes/curtains.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and bicycles to rent. Additional features at this Mediterranean aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mediterranean cuisine at Mar Blau, one of the aparthotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Mar Blau - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Es Faralló - This beachfront bar specializes in Mediterranean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Sa Terrassa Bar - This cocktail bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Beach

  • White sand beach (direct access)
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Body treatments
  • Full-service spa
  • Hot tub
  • Lifeguards
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Es Faralló
  • Mar Blau
  • Sa Terrassa Bar

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 20 to 21 for adults and EUR 10 to 11 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping on weekdays only
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea

Things to do

  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 245 units
  • 3 floors
  • 7 buildings
  • Bed sheets changed on request
  • Bicycle rentals
  • Built in 1987
  • Garden
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: EUR 65

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 11 to September 15:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 to 21 for adults, and EUR 10 to 11 for children
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number H-PM-2648

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Inturotel Cala Azul Park Aparthotel Santanyi

Inturotel Cala Azul Park Aparthotel

Inturotel Cala Azul Park Santanyi

Inturotel Cala Azul Park

Inturotel Cala Azul Park tany

Inturotel Cala Azul Park

Inturotel Cala Azul Santanyi

Inturotel Cala Azul Aparthotel

Inturotel Cala Azul Aparthotel Santanyi

Inturotel Cala Azul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 488 reviews
Rating 8 - Good. 171 out of 488 reviews
Rating 6 - Okay. 39 out of 488 reviews
Rating 4 - Poor. 10 out of 488 reviews
Rating 2 - Terrible. 5 out of 488 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel tranquille, très beau, belle piscine et la mer wow !
Stayed 4 nights in Sep 2025

6/10 Okay

Jessica

Travelled with partner
Parking was tough but possible. Area around had good places to eat. Hotels elevator was broken and didn’t have a bell hop or a cart to use to bring one bags all the way up to the 4th floor. My husband and I had to bring them one by one from the lobby to our building and then lift them to the 4th floor. Pricing was a bit high, more like a large hotel price, but you weren’t getting the large hotel amenities. Pool was nice so was beach access
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the view was amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible location and views. Excellent room, excellent food, excellent service, excellent amenities. I would rate inturotel cala azul a 20 put of 10. Exceeded all expectations. We will be coming back!
Stayed 4 nights in Sep 2025

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
I liked the closeness to the beautiful Esmeralda beach, pool aea and brunch
Stayed 3 nights in Sep 2025

4/10 Poor

Rachel

Stayed 3 nights in Sep 2025

6/10 Okay

Luis

Travelled with family
Disliked: Property conditions & facilities
This hotel is great for families. It gives you a resort style of place without any of the resort amenities. Has 2 big pools (although you have to wake up super early to get chairs and an umbrella). Has a cala which is so convenient. It's about an 18 minute walk to the town centre. Has restaurant options about 100 metres away. My issues with this hotel is the rooms need upgrades (at least the building we stayed on). We had to carry all our luggages to the 3rd floor since there were no elevators on our building. We were a family of four with a toddler. They have no one that offers to help. Plus parking can be a pain, depending on the hour you came back to the hotel. One of the nights, we had to park 5 blocks away because there was no parking on the premisses or near the hotel. If non of this bothers, location is great but don't expect luxury. It wasn't cheap either
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Aug 2025

4/10 Poor

ashley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The only saving grace about this hotel is the location, near the beach and town. The service was horrendous. The hotel was so jam packed we couldn’t even get a spot on a beach/pool chair the entire time we were visiting, what a waste considering we paid for this location to use those facilities. Upon check in, they let us know that if items are left unattended on chairs for 20+ minutes, the pool guard will remove them so others can sit. Obviously that wasn’t mandated. The hotel is so cheap, not even shampoo and conditioner was included? Towels cost extra, etc. Our room wasn’t even cleaned when we were there. The maid did attempt to clean our room on the morning that we were checking out, and let herself in at 9am WITHOUT KNOCKING while we were still sleeping!!! Simply ridiculous, don’t expect anything to be included - may as well have stayed at an airbnb. Don’t expect any peace and quiet if you are staying here, the hotel is packed like sardines. People screaming all night long and you can hear everything from your room. Rooms are large but outdated and the beds aren’t comfortable. Food was okay but nothing special.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quentin Marcus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was incredible. Not sure why some people comment negatively about it. Pools are lovely, the rooms were cleaned every day except Thursdays and Sundays which was never an issue. Yes, the rooms are not as fancy as the sister hotel, but that hotel just had a renovations. We will come back again to the same property . The location is the best. Seriously cannot fault anything.
Stayed 7 nights in Jul 2025

6/10 Okay

Maria Eugenia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable hotel in a very touristy environment . Staff not very welcoming (especially restaurants by the pool). Limited comfort in pool/beach . Beaches are nice but Town setting is tourist shops only.. need to drive 20/40 Minutes to reach nice local town
Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Gurmit

Stayed 5 nights in May 2025

4/10 Poor

Laura

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival the staff seemed friendly but when I queried if we could have a room that didn’t look out on to the room the lady rolled her eyes at me. Another lady came over who was more pleasant but wanted to charge more for a room just a bit further down. Even after spending a lot of money for 7 days plus in Esmeralda Park. Nowhere on my booking did it say we would be facing the road. Rooms are covered in black mould in the bathrooms and there are dead bugs splattered all over the walls. Children sleeping on grubby sofas is not acceptable and it should be pull out beds. The pool was vile, so dirty and the sun beds and parasols seem to be about 30 years old. That was when you could actually get one which we couldn’t until the lifeguard moved someone’s stuff which then made them shoot at us. The reception staff talk about customers rudely after they have checked in. I genuinely have never in all my years travelling had reception staff like them. The breakfast staff were lovely though as were the lifeguards. Pool bar staff were quite blunt. Never ever again will I stay at an Inturotel in my life time. Even more so after seeing the structure collapse on top of people at Esmeralda Park. Shoddy cheap work putting profit before people’s safety.
Stayed 3 nights in Jun 2025

8/10 Good

Guadalupe

Travelled with family and small children
Disliked: Cleanliness
Not much to say—rooms weren’t cleaned daily, towels were missing, and everything came with an extra charge.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alissa

Liked: Amenities, property conditions & facilities
Amazing location.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience. Beautiful place.
Stayed 3 nights in Jun 2025

2/10 Terrible

Amilcar

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, room comfort
Fantastic family hotel. Sea view room well worth the extra cost - beautiful!
Stayed 10 nights in May 2025

6/10 Okay

Catiana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There were a few things that Expedia said that was not available to us. First, there was no elevator and we had to walk 3 flights of stairs with our luggage. Then, we were told because we booked through Expedia we get no room changes, no soap, no hair shampoo/conditioner, no dishwasher detergent, nothing. We were told to go through Expedia and the hotel did nothing. The check in lady was not helpful. After contacting Expedia, they were also not helpful and did nothing. So, pretty much everyone was useless and I had to buy my own soaps! The only thing nice about the hotel was our partial view of the beautiful water.
Stayed 10 nights in May 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Immaculate & safe
Stayed 7 nights in May 2025

6/10 Okay

Esther

Travelled with group
Liked: Cleanliness
Did not have air conditioning in my room the whole time and i was told by the front desk attendant that because i was not superior. It was very noisy in the mornings with housekeeping cleaning the rooms and had not realized it was a family oriented resort... so children all over the place. Otherwise, the place was beautiful. The island was just breathtaking.
Stayed 7 nights in May 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025