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OYO Hotel Rio Chetumal

3.5 star property

Photo gallery for OYO Hotel Rio Chetumal

Outdoor pool
Reception
Reception
Exterior
Desk, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Constitución 203, Manzana 7, Lote 10, Santa Elena, QROO, 77965
  • Place, Laguna Milagros
    ‪18 min drive‬
  • Place, Museum of Maya Culture
    ‪20 min drive‬
  • Place, Chetumal Ferry Terminal
    ‪20 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Desk, bed sheets

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Desk, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Desk, bed sheets

Standard Suite

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior with AC

Desk, bed sheets

Superior with AC

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Rosa del Alba, Barrio Mágico Centro Histórico de Chetumal
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.5 out of 5, Good, 30 reviews
Rosa del Alba, Barrio Mágico Centro Histórico de Chetumal

About the area

Santa Elena

When you stay at OYO Hotel Rio Chetumal in Santa Elena, you'll be near the beach and 11 minutes by car from Laguna Milagros. .This hotel is 10.8 mi (17.4 km) from Lake Bacalar and 7.5 mi (12.1 km) from Payo Obispo Zoo.

What's nearby

  • Laguna Milagros - 18 min drive - 10.3 km
  • Payo Obispo Zoo - 19 min drive - 14.4 km
  • Museum of Maya Culture - 20 min drive - 15.1 km
  • Palacio Municipal De Othon P. Blanco - 20 min drive - 13.6 km
  • Chetumal Ferry Terminal - 20 min drive - 15.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 17 min drive

Restaurants

  • ‪Church’s Chicken - ‬5 min drive
  • ‪Enchiladas Huastecas - ‬9 min drive
  • ‪Dragon restaurant - ‬16 min walk
  • ‪Coffee Station - ‬10 min drive
  • ‪Restaurant y Marisqueria "Padilla - ‬5 min drive

About this property

OYO Hotel Rio Chetumal

Hotel in Santa Elena with free parking
OYO Hotel Rio Chetumal offers 21 accommodations with ceiling fans. Televisions come with cable channels and Netflix. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 21 guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Grab a bite from the grocery/convenience store serving guests of OYO Hotel Rio Chetumal.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from noon to 10:00 PM
Parking height restrictions apply

OYO Hotel Rio Chetumal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Travelled with family, Travelled with pets
Liked: Cleanliness
They accepted our dog.
Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not meet the expectations set out by the description. They also changed my room from what I originally booked.

10/10 Excellent

Cesar

Stayed 1 night in Apr 2025

6/10 Okay

PATRICIA

Stayed 1 night in Mar 2025

8/10 Good

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Yesenia

Stayed 1 night in Feb 2025

8/10 Good

Yesenia

Liked: Staff & service, property conditions & facilities
Esta bien para ospedarce
Stayed 1 night in Feb 2025

8/10 Good

jose luis

Stayed 2 nights in Dec 2024

2/10 Terrible

Armando Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Es muy sucio y con mucha umedad
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Carlo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Francisco

Stayed 1 night in Apr 2024