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Best Western Plus Inn Scotts Valley

2.5 star property

Photo gallery for Best Western Plus Inn Scotts Valley

Lobby
Lobby
Lobby
Free daily full breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
6020 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Place, Pasatiempo Golf Course
    ‪6 min drive‬
  • Place, Ocean Street
    ‪6 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(31 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(66 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Scotts Valley

With a stay at Best Western Plus Inn Scotts Valley in Scotts Valley, you'll be within a 15-minute drive of Monterey Bay and Santa Cruz Beach Boardwalk. .This hotel is 10.3 mi (16.6 km) from Capitola Beach and 3.6 mi (5.7 km) from Henry Cowell Redwoods State Park.

What's nearby

  • Henry Cowell Redwoods State Park - 5 min drive - 6.5 km
  • Pasatiempo Golf Course - 6 min drive - 9.0 km
  • Ocean Street - 6 min drive - 10.5 km
  • University of California, Santa Cruz - 8 min drive - 10.1 km
  • Mystery Spot - 9 min drive - 7.6 km

Getting around

  • Tamien Station (Caltrain) - 32 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 35 min drive

Restaurants

  • ‪Laughing Monk Brewing - ‬4 min drive
  • ‪Pizza Series - ‬4 min drive
  • ‪Bruno's Bar and Grill - ‬4 min drive
  • ‪Otoro Sushi - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Best Western Plus Inn Scotts Valley

Hotel in Scotts Valley with free breakfast and a 24-hour front desk
Best Western Plus Inn Scotts Valley offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and bicycles to rent.
A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Bicycle rentals
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Inn Scotts Valley
Best Western Plus Inn Scotts Valley
Best Western Plus Scotts Valley
Best Western Plus Scotts Valley Inn
Best Western Scotts Valley
Scotts Valley Best Western
Scotts Valley Inn
Best Western Inn Scotts Valley Hotel Scotts Valley
Best Western Inn Scotts Valley Hotel
Best Plus Scotts Valley
Best Western Plus Inn Scotts Valley Hotel
Best Western Plus Inn Scotts Valley Scotts Valley
Best Western Plus Inn Scotts Valley Hotel Scotts Valley

Best Western Plus Inn Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, courteous, easy parking
Stayed 1 night in Sep 2025

4/10 Poor

Tammy

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met our needs.
Stayed 2 nights in Sep 2025

8/10 Good

Kimm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Coffee maker was a bit odd, would be easier to have pots vs individual coffee maker.
Stayed 2 nights in Sep 2025

8/10 Good

ARUN, San Diego

Stayed 1 night in Sep 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really tasty and well-stocked. There were a couple of kids unattended in the swimming pool, and there was a lady just sitting in her car for hours, with the door open and her feet on the ground. What was up with that?
Stayed 1 night in Sep 2025

10/10 Excellent

Mandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jose

Disliked: Room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Lorraine

Disliked: Staff & service

They called me a liar

The air-conditioning thermostat did not work well so we were either freezing or hot all night. There was an underlying smell of smoke that got stronger as the night went on. What I texted to the customer service in the morning: Someone has definitely been smoking in this room. Allergies kept me awake for most of the night. They replied: Thank you for bringing this to our attention. We're sorry to hear that you've experienced discomfort during your stay. I understand how allergies can be difficult, especially when traveling. Our team is committed to ensuring a pleasant environment for all of our guests, and we take concerns about smoking very seriously. When you checked in yesterday afternoon, the room was thoroughly inspected, and no signs of smoke or any unusual order were detected. Additionally, our supervisor did not report any concerns about the room from the previous guest, which suggests there was no apparent smoke at that time. If there had been a noticeable smell, we would have expected it to be brought to our attention right away. We're always happy to assist guests with room changes or address any issues as soon as they arise. In order to smell smoke that has settled into the carpet, someone has to spend more time than just a quick inspection and cleaning products will mask the smell for housekeeping. The smell got stronger as the night went on. All our friends who live near the Scotts Valley location said they would never stay here, we should have listened.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
3 day stay, housekeeping only on second day after I asked. Cursory at best, just fresh towels, no other cleaning. Will not return.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Kayleen

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph De

Stayed 1 night in Aug 2025

8/10 Good

Crystal

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well maintained and clean in a relatively quiet area. Nice pool and jacuzzi
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the freeway
Stayed 2 nights in Aug 2025

10/10 Excellent

Arti

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

2/10 Terrible

Brianna

Disliked: Staff & service, property conditions & facilities
The bed was so bad it made my back hurt and when I went to use the hot tub to help with my back, it was like warm. Continental breakfast experience was poor, not stocked and couldn’t find utensils. Customer service needs improvement. I was told the manager is rarely on property. When I finally spoke with her, she was dismissive and condescending. I will NEVER come back to this property. I’ll be posting negative reviews and letting everyone know about my horrible experience. This was a family emergency and all I needed was a comfortable place to lay my head with working amenities. I paid over $600 for 2 nights and ended up with a few hours of sleep each night, back pain, overall worst experience traveling and I don’t think that’s acceptable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. It was close to the beach and forest. It was quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good Thanks
Stayed 3 nights in Aug 2025

10/10 Excellent

Tera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great stay for us. Very comfortable and we felt safe. Perfect if you’re traveling with a dog!
Stayed 3 nights in Aug 2025