See all properties
Save

Best Western Plus All Suites Inn

2.5 star property

Photo gallery for Best Western Plus All Suites Inn

Exterior
Point of interest
Suite, 1 King Bed, Non Smoking, Balcony
Lobby
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Parking available
  • Laundry

Explore the area

View map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪16 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Place, Mystery Spot
    ‪8 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio
Holiday Inn Express Hotel & Suites Santa Cruz by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,148 reviews
The price is AU$187
includes taxes & fees
30 Oct - 31 Oct
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

About the area

Santa Cruz

Located in Santa Cruz (Westside Santa Cruz), Best Western Plus All Suites Inn is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 1 mi (1.6 km) from Main Beach and 1.9 mi (3.1 km) from Santa Cruz Surfing Museum.

What's nearby

  • Main Beach - 14 min walk - 1.3 km
  • Santa Cruz Beach Boardwalk - 16 min walk - 1.4 km
  • Santa Cruz Wharf - 20 min walk - 1.7 km
  • Natural Bridges State Park - 5 min drive - 4.4 km
  • Mystery Spot - 8 min drive - 6.5 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Jack in the Box - ‬5 min walk
  • ‪四姐 Special Noodle - ‬2 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬8 min walk
  • ‪The Jury Room - ‬6 min walk

About this property

Best Western Plus All Suites Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Best Western Plus All Suites Inn offers 80 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Santa Cruz? This hotel has 570 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 1013 reviews
Rating 8 - Good. 279 out of 1013 reviews
Rating 6 - Okay. 163 out of 1013 reviews
Rating 4 - Poor. 81 out of 1013 reviews
Rating 2 - Terrible. 65 out of 1013 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

William

Business traveller
Liked: Staff & service, room comfort
Bedding was stained. When we complained the desk clerk did what he could to help but it still was disappointing in a hotel at this price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel. Ckose to the beach, boardwalk and restaurants. Hotel was clean, comfortable bed. Just to nit-pick, the tv had to set up everytime it was turned on and took 15 minutes or so to be ready to watch. It was inconvenient if I just wantes to check the weather or just to start watching a show. Parking was tight in the parking garage.
Stayed 3 nights in Jul 2025

8/10 Good

Minnet

Liked: Cleanliness, staff & service
It was okay for price
Stayed 2 nights in Jul 2025

10/10 Excellent

Donovan

Stayed 1 night in Jun 2025

4/10 Poor

Tuff

Disliked: Cleanliness, staff & service, property conditions & facilities
Maids don’t always come and clean
Stayed 14 nights in Jul 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jul 2025

10/10 Excellent

Alyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Natasha

Stayed 3 nights in Jul 2025

10/10 Excellent

JORGE, CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cassie is a great front staff person. Super helpful and knowledgeable about the property and the community. Would definitely recommend this property because of her. Also the rooms were clean and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sally, Willowick

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Arsenio

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shower dirty full of dirt Bed sheets full of sand dirt Paint peeling entire room smells like urine
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael T

Stayed 2 nights in Apr 2025

4/10 Poor

JOSEPH

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service

Mid

Bathrooms need updating, reception area very muggy, overall room was a good size, found hair on the beds, sheets and blankets had stains on them that probably should have been thrown away. Good location. Not too far from boardwalk, food, and gas. Staff was friendly and helpful. Free breakfast was average and got the job done.
Stayed 2 nights in Jul 2025

10/10 Excellent

Derrick

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I searched for accommodations quite a bit before I found a hotel that would allow a dog. This was the place! This hotel was recently remodeled and the rooms were great, and very very clean. They had an awesome hot breakfast with eggs, and different meats, waffles, muffins, oatmeal, etc. I highly recommend this hotel!
Stayed 3 nights in Jul 2025

6/10 Okay

Hariberto

Travelled with family
Disliked: Cleanliness
The problem in this hotel changing for parking 15 por night the tv not working I’m asking for in other one never replace
Stayed 2 nights in Jul 2025

8/10 Good

Emily, SACRAMENTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was challenging
Stayed 3 nights in Jul 2025

6/10 Okay

Harry

Liked: Staff & service, room comfort
Disliked: Cleanliness

Won’t Stay Again.

Stayed when Cal Fire personnel were staying there which means most of the limited garage parking was reserved. I had to park in the busy street all the time. Didn’t have liquid soap in the shower so had to use shampoo. The carpet stairs from the main floor to the second floor was filthy.
Stayed 2 nights in Jul 2025

6/10 Okay

Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Horrible parking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juliana

Stayed 2 nights in Apr 2025

8/10 Good

Kyle

Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jun 2025

10/10 Excellent

ricky

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Jun 2025