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Best Western Plus All Suites Inn

2.5 star property

Photo gallery for Best Western Plus All Suites Inn

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Balcony
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
500 Ocean St, Santa Cruz, CA, 95060
  • Main Beach
    ‪14 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪16 min walk‬
  • Santa Cruz Wharf
    ‪20 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

Located in Santa Cruz (Westside Santa Cruz), Best Western Plus All Suites Inn is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 1 mi (1.6 km) from Main Beach and 1.9 mi (3.1 km) from Santa Cruz Surfing Museum.

What's nearby

  • Santa Cruz Beach Boardwalk - 16 min walk - 1.4 km
  • Main Beach - 17 min walk - 1.4 km
  • Santa Cruz Wharf - 2 min drive - 1.9 km
  • Natural Bridges State Park - 6 min drive - 4.9 km
  • Mystery Spot - 8 min drive - 5.8 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬8 min walk
  • ‪Abbott Square Market - ‬10 min walk
  • ‪Los Viejones - ‬6 min walk

About this property

Best Western Plus All Suites Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Best Western Plus All Suites Inn offers 77 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Refrigerators and microwaves are provided.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 individually decorated guestrooms, featuring refrigerators and microwaves. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Santa Cruz? This hotel has 570 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely five nights at this Santa Cruz Best Western plus hotel. Was so comfortable and the staff are exceptional. Would stay again; no, will stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

anita m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice in the heart of Santa Cruz

Friendly staff, clean rooms, interior corridors, quiet, conveniently located to downtown, some restaurants within walking distance, loved the drink bar in the lobby with coffee, hot chocolate, tea & juices. The continental breakfast was pretty basic but included with the room price.
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

devorah

for an overnight stay it was fine
Stayed 1 night in Jan 2025

10/10 Excellent

Kent

Stayed 1 night in Jan 2025

8/10 Good

Marco, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
ST
Stayed 1 night in Dec 2024

8/10 Good

corissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Enjoyed Santa Cruz area

Superb cleanliness, spacious rooms, beds were comfortable, breakfast was nice and not crowded. Downside was no hot tub. Appreciate the friendliness of the lady at the front desk. Thank you! Ran into few minor issues, 2nd TV didn't work, maintenance in building stinky because of tub reglazing and there is only a thin top cover for a blanket. We loved how 3rd floor was so quiet, such cute beach themed decor thru out, softest towels ever, wet bar with Keurig, newly remodeled and we thought the couch was really comfortable. Parking was tight but not any worse than other underground parking. Plenty of spaces and smelled fresh and clean from power washing. cleaning. $15 over night Easy access to hwy 1, walking to beach is possible but kinda far. Great Beach hut deli across the street
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Expectations were met, from the lobby refreshments, parking, breakfast and comfortable beds, no complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lynnette, Manteca

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and breakfast. Wished the hot tub was open.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dolores

Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was clean and hotel was quite. Breakfast was good
Stayed 3 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great medium priced hotel in a convenient location. Breakfast was good, quiet hotel. The heater fan is very noisy so turned it off to sleep. Bathroom fan was very loud too. Good stay overall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiffany

Very nice location! Will definitely stay here again!
Stayed 7 nights in Dec 2024

10/10 Excellent

Galina

Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justyna

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Walking distance to main Street, quiet, spacious rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Overnight Stay!

Stayed here while visiting my daughter at UC Santa Cruz. Pet-friendly and convenient location. My only feedback is that we were put in a room (room 217) that was right in front of the ice machine, which was not desirable. I would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Kalvin

Stayed 4 nights in Nov 2024

4/10 Poor

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here was overall ok, but there were a few big issues that soured it for us. Our room was not ready for us until after 5:30, which was a nuisance as we had just come from a long drive and wanted to be able to rest. They did provide us with an apology bag of a water bottle and some chips, which was a nice gesture but still inconvenient. The big issues came when we checked into the room. A lot of the room had damage to the furniture and other areas around it Even the door in the main bathroom was warped so you couldnt physically close the door at all. And the biggest thing that shocked us was when we found a long old and rusty screw sitting on the windowsill that's in front of the bed. This was unbelievable to us as it was sitting there in plain site! The breakfast was nice, the front desk staff were friendly and understanding, and the beds were very comfy, but the sheets we were given had some questionable stains and areas where they were so worn out that they were see through. I understand that this isn't the most expensive top tier hotel in the world, but there were a lot of issues that really disappointed us.
Stayed 2 nights in Nov 2024

8/10 Good

John, Turlock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

MARLENE

Travelled with family
Liked: Cleanliness, property conditions & facilities

It was clean, but…

I expected more from here. The hotel was clean, spacious and didn’t have those nasty carpets. However, The automatic lights were terrible. Especially at night when you use the restroom and then want to wash your hands. It just automatically turns on waking everyone up. That was annoying. Also, the food was blah. The coffee was good and the dispenser was pretty cool. Also, there was a fee for parking. But the hotel says they are not responsible for the car or damage. So then what is the point of the parking fee? I would probably return if I didn’t find anything else.
Stayed 1 night in Nov 2024