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Best Western Plus All Suites Inn

2.5 star property

Photo gallery for Best Western Plus All Suites Inn

Exterior
Point of interest
Lobby
Business centre
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Parking available
  • Laundry

Explore the area

View map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
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  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,168 reviews
The price is AU$190
includes taxes & fees
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About the area

Santa Cruz

Located in Santa Cruz (Westside Santa Cruz), Best Western Plus All Suites Inn is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 1 mi (1.6 km) from Main Beach and 1.9 mi (3.1 km) from Santa Cruz Surfing Museum.

What's nearby

  • Ocean Street - 1 min walk - 0.0 km
  • Pacific Avenue - 8 min walk - 0.7 km
  • Main Beach - 14 min walk - 1.3 km
  • Santa Cruz Beach Boardwalk - 15 min walk - 1.3 km
  • Santa Cruz Wharf - 20 min walk - 1.7 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬5 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪四姐 Special Noodle - ‬2 min walk
  • ‪Cat Cloud Companion - ‬10 min walk

About this property

Best Western Plus All Suites Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Best Western Plus All Suites Inn offers 80 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Santa Cruz? This hotel has 570 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean, and spacious. I really liked the shower soap and shampoo. The breakfast was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Amenities
Did not stay long enough.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marc, las vegas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the he Ironman race. Great location . Walking distance. Also liked that hotel was pet friendly. Would stay there again.
Stayed 3 nights in Sep 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service
No hot water in bathroom sink. Way over priced for the hotel condition. Would not stay there again
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Dianne

Stayed 2 nights in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom sink is outside the bathroom, so you brush your teeth, shave your bear in the room, weird. Everything else was great. Very friendly and willing to help staff. Breakfast was also great, the hotel offers good quality
Stayed 1 night in Aug 2025

10/10 Excellent

Creig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it and we will be back

Very clean and comfortable. The staff was very helpful with a few questions that I did have. Had a question about how to switch to TV over for a different input and within five minutes maintenance was there.
Stayed 2 nights in Aug 2025

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel staff and accomodations
Stayed 1 night in Aug 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

4/10 Poor

Jovita

Stayed 1 night in Aug 2025

6/10 Okay

charise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was so hard to sleep, you hear footsteps from the rooms upstairs and each time the rooms next to us shut their doors closed. They could’ve made the rooms sound proof. Very limited parking and not the cleanest. You see molds in the tub.
Stayed 2 nights in Aug 2025

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My big gripe this trip was that i was charged $33 for parking and never used the parking garage once ! The first time we stayed at this location we loved it however this time was different and we will probably stay closer to the beach next time .They serve breakfast and the rooms are clean but the parking situation ruined this place for me personally.
Stayed 3 nights in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, I would stay here again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Christine

Stayed 2 nights in Jul 2025

4/10 Poor

Tina

Liked: Cleanliness, staff & service, amenities
The room is bright at nigjt and i didn't slept for two nights. I requested & asked if they fixed the problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lizzet

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Travelled with family, Travelled with partner
It was nice not far from the beach
Stayed 1 night in Aug 2025