Where to begin... First, shown to a room that wasn't ready and told we would get texted when it was. An hour and a half later, still no text and a family entering the room we'd been shown. When we returned to the front desk, found out they had taken us to the WRONG ROOM and our room was not only a completely different building, but a different property -- The Ala Mar Motel instead of the Villa Rosa Inn. Room had a large TV but no remote to operate it. Housekeeping left cleaning supplies in the room (dustpan, broom, spray bottle). The top bathroom door hinge is separating from the frame so you have to LIFT the door to shut it. And bathroom fixture only had a single bulb (of three) working. Exposed wiring in the ceiling from, presumably, an old light fixture that had been removed. Front desk accommodated a noon checkout (instead of 11), but housekeeping knocked at 10:30am and asked "Are you leaving?"