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La Gustea Hotel & Cucina

4.0 star property

Photo gallery for La Gustea Hotel & Cucina

Terrace/patio
Reception
View from room
Exterior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Laundry
  • Room service

Explore the area

View map
Via Adige 19, Sarteano, SI, 53047
  • Place, Sarteano Castle
    ‪6 min walk‬
  • Place, Terme di Chianciano
    ‪12 min drive‬
  • Place, Piscine Termali Theia
    ‪13 min drive‬

Room options

View all photos for Superior Double Room Single Use

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Superior Double Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Balcony

Superior Double or Twin Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Exterior
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About the area

Sarteano

Located in Sarteano, La Gustea Hotel & Cucina is in the mountains, a 1-minute drive from Sarteano Castle and 13 minutes from Chiusi Cathedral Museum. .This family-friendly hotel is 11 mi (17.7 km) from Fonteverde Terme and 11.6 mi (18.6 km) from Dome of Montepulciano.

What's nearby

  • Sarteano Castle - 6 min walk - 0.6 km
  • Terme di Chianciano - 12 min drive - 9.7 km
  • Piscine Termali Theia - 13 min drive - 10.7 km
  • Fonteverde Terme - 23 min drive - 21.8 km
  • Dome of Montepulciano - 27 min drive - 20.0 km

Getting around

  • Chiusi Chianciano Terme Station - 23 min drive
  • Florence Airport, Peretola (FLR) - 97 min drive

Restaurants

  • ‪Cucina De Villa Astori - ‬12 min drive
  • ‪Bar Padticceria La Rinascente - ‬9 min drive
  • ‪Bar Sport Sarteano - ‬12 min walk
  • ‪La Loconda Dei Tintori - ‬13 min walk
  • ‪Ristorante Il Rabarbaro - ‬8 min drive

About this property

La Gustea Hotel & Cucina

Family-friendly hotel with free breakfast and a restaurant
La Gustea Hotel & Cucina offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Memory foam beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Sarteano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are 3 hot springs open between 10:00 AM and 7:00 PM.
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and an arcade/game room. This hotel also features a communal living room, tour/ticket assistance, and a banquet hall. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Enjoy Mediterranean cuisine at Ristopizza La Gustea, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary self-serve breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 8:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
Ristopizza La Gustea - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 30 kilometres
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 11:30 PM
  • Train station shuttle on request
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on Wednesday, Thursday, Friday, and Saturday for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • Ristopizza La Gustea

Things to do

  • 3 hot springs
  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Books
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture

Spa

  • 3 hot springs
  • Hot springs open from 10:00 AM - 7:00 PM
  • Hot springs water temperature - 29 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1967
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2017
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 25 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 30 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 35.0 per day
  • Hosted evening meal: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT052031A1UUHIYFDG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Gustea Hotel Cucina Sarteano
Albergo Roberta Hotel
Albergo Roberta Hotel Sarteano
Albergo Roberta Sarteano
Albergo Roberta Sarteano, Italy - Tuscany
Gustea Hotel Cucina
Gustea Cucina Sarteano
Gustea Cucina
La Gustea Hotel & Cucina Hotel
La Gustea Hotel & Cucina Sarteano
La Gustea Hotel & Cucina Hotel Sarteano

Reviews

La Gustea Hotel & Cucina Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

Reviews

8/10 Good

Venetia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mang Mi

Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Stayed 2 nights in Jun 2023

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 5 nights in Aug 2022

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
A bit out of the way but very nice clean. Owner present and cheerful. Best spaghetti with 4 tomato sauce! Air conditioning and pillows could use upgrade. Charming walks to town and nature. Safe and pleasant. Quiet.
Stayed 1 night in Jun 2022

2/10 Terrible

Gints

Disliked: Property conditions & facilities, room comfort
We dd
Stayed 1 night in Jul 2021

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we could have stayed longer.

What a wonderful place!. Great location, great view of the castle and town. The room was excellent and the shower was the best we have had in two months of travel in Italy!
Stayed 2 nights in Feb 2020

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a great nights sleep very comfortable beds and staff were amazing will definitely stay here again.
Stayed 1 night in Feb 2020

8/10 Good

byungsang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Aries

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but no pool. Don’t be misled.

Owner was helpful and accommodating, and the property is clean, well-maintained and in good condition. There is also a small parking area at the back. The advert/hotel info on Hotels.com however was a bit misleading as we expected that there is a big, relaxing pool waiting for us at the property after a long drive from a different part of Italy. What we didn’t realise was that this “outdoor pool” is a public pool located about 10 minutes away by car from the property and that you have to pay 14 Euros per person to get in. The info sheet on Hotels.com lists that there is a “seasonal outdoor pool” in the property and the set of pictures even start with an inviting view of this massive pool to catch one’s attention. In reality, the pool is very busy and it may have seen better days. We went to this public pool anyway on our first day so as not to disappoint the kids but transferred to a much better one in Chianciano (about 9 kms away) the following day. It is heated, it is cleaner, it has fewer people, and it has more spacious parking. In future, it will be better and more honest if Hotels.com or La Gustea clearly indicate in the info that there is an “outdoor pool nearby (around 400 meters from the hotel)”. And please do not use the pool picture as Picture Number 1 - La Gustea is using another property’s amenities to hook you in.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hospitality

Clean & great location. The owner, Nadia made our stay perfect. Beautiful hospitality!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay! Love it so much!

Stayed 2 nights in Oct 2018

10/10 Excellent

Wayne

Sarteano delight!

Great stay at this family run hotel, the place is spotlessly clean! Great comfy king sized bed. Amazing food, we didn’t intend to stay for dinner however after the first taste of his menu we booked in for a further 2nights dinning. We would have stayed longer if we hadn’t booked our next location
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming auberge close to village

Convenient location, easy parking, clean, comfortable room with lift access. No air conditional but very effective ceiling fan. Good breakfast.

8/10 Good

Sue, Luton, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

The Roberta was set in a good location just 10 minutes walk from the centre of Sarteano. It was situated in a quiet residential street. We had a room on the second floor with wonderful views of the countryside. The room was clean and homely but it could have benefitted from a proper dressing table area. The staff were very friendly and helpful and spoke English. They ordered taxis for us on several occasions which was helpful. The breakfast was continental but adequate although geared to those with a sweet tooth (very common it seems in Italy). The Roberta also offered lunch and dinner which could be booked in advance. Sarteano is a pretty hillside town with a super public swimming pool attached to the campsite. There are local buses to the nearest train station, Chuisi, and Chianciano Terme and Montepulciano, which is picturesque. Unfortunately the buses seem to run very early in the morning or late evening so linking to train times is not always feasible! and the taxis are exorbitant. If you do manage to get to Chuisi station, there are good value trains to many of the popular towns and cities, including Siena, Florence, Arezzo and Rome. Sarteano has a good selection of cafes and restaurants to suit all tastes and pockets. Try Tintoris, Merlinis or Carpe Diem for a good choice.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr nett und vor allem sehr freundlich und zuvorkommend. Es wird gut Englisch gesprochen. Sehr gut gefallen hat uns auch, dass es ein richtiges Frühstücksbuffet gibt mit Rührei, Wurst und Käse, Kuchen, Müsli etc. und nicht nur, wie sonst in Italien üblich, ein trockenes Hörnchen mit einem Klecks Marmelade. Wir werden auf jeden Fall wiederkommen!
Stayed 1 night in Oct 2024

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lannier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnigique,

Magnigique ,beaucoup de charme. L accueil est fantastique et la patrone parle le Français. L hotel restaurant est dans un lieu calme, le restaurant est tres bon et propose des plats de cuisine italienne, et une carte de pizza qui sont excellent. Il y a un parking privée et ouvert ou l on a pu stationner notre moto.
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Jul 2024

8/10 Good

Celine

Stayed 4 nights in Aug 2023

10/10 Excellent

manolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Stayed 1 night in May 2023

10/10 Excellent

Beatrice

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato nella struttura solo per una notte perché eravamo di passaggio (io, mio marito, i bambini e il nostro canino) ma la camera era molto bella, pulita e spaziosa. Letto comodissimo e un bel bagno grande. Nuovo (o da poco ristrutturato, non so). Abbiamo cenato al ristorante: una buona cena, buon vino e personale gentilissimo. Prezzi ottimi per essere un 4 stelle. Consigliato.
Stayed 1 night in Apr 2023

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottima colazione, personale molto gentile e disponibile

10/10 Excellent

mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel in buona posizione. Personale gentilissimo ed anche ottimo ristorante.
Stayed 1 night in Nov 2021