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Colectia Hotel Ondarreta

1.0 star property

Photo gallery for Colectia Hotel Ondarreta

Reception
Double Room | Bathroom
Reception
Double Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View map
Heriz Pasealekua, 16, Bajo, San Sebastián, Gipuzkoa, 20008
  • Place, Miramar Palace
    ‪6 min walk‬
  • Place, Monte Igueldo
    ‪2 min drive‬
  • Place, Donostia-San Sebastian Aquarium
    ‪12 min drive‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Down duvets, desk, free WiFi, bed sheets

Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

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About the area

San Sebastián

Located in San Sebastián (Antiguo), Colectia Hotel Ondarreta is within a 10-minute walk of Ondarreta Beach and Bay of Biscay. .This hotel is 0.6 mi (0.9 km) from Miramar Palace and 1.1 mi (1.8 km) from Concha Beach.

What's nearby

  • Miramar Palace - 6 min walk - 0.6 km
  • Concha Beach - 19 min walk - 1.6 km
  • Monte Igueldo - 2 min drive - 1.5 km
  • Reale Arena - 4 min drive - 3.2 km
  • Donostia-San Sebastian Aquarium - 12 min drive - 2.8 km

Getting around

  • San Sebastian Amara Station - 11 min drive
  • San Sebastian (EAS) - 26 min drive

Restaurants

  • ‪Syra Coffee - ‬5 min walk
  • ‪La Cervecería del Antiguo - ‬6 min walk
  • ‪Taberna Joxe Mari - ‬4 min walk
  • ‪Bar Pepe - ‬7 min walk
  • ‪Kaori - ‬7 min walk

About this property

Colectia Hotel Ondarreta

Hotel in San Sebastián, 9-minute walk to Ondarreta Beach
Colectia Hotel Ondarreta offers 18 air-conditioned accommodations with hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Featured amenities include express check-out, a safe deposit box at the front desk, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Ondarreta Beach
Sömn Hipsuites Ondarreta
Uma Suites Ondarreta Hotel
Uma Suites Ondarreta San Sebastián
Uma Suites Ondarreta Hotel San Sebastián

Reviews

Colectia Hotel Ondarreta Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean comfortable hotel. Centrally located in new town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Saul, Doral

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good lication.. Good choice
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was spacious, serviced daily, there was an elevator available, the unit was close to all amenities and the city center within easy walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
In general the room was clean however in the bathroom the wall and baseboards could have been dusted and cleaned better.
Stayed 2 nights in Oct 2022

10/10 Excellent

maria jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed here for two nights, clean, new room. Room service was excellent. Parking is about 10 mins walk away, can offload your lugage close to the entrance tho. friendly reception, and quick response. close to the beach
Stayed 2 nights in Jun 2022

10/10 Excellent

Hugo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

KOJIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が少し遠いが、とても便利な場所にある
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Liked: Property conditions & facilities
Disliked: Staff & service
Camera comoda, lontana dalla parte vecchia ma in una buona posizione, vicino alla spiaggia e nei dintorni ci sono ristoranti e negozi.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En un lugar muy seguro y cerca de la playa
Stayed 1 night in Jul 2025

2/10 Terrible

Mariana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Uma suites, la limpieza no se hacía y el día que limpiaban lo hacían a medias. No sacudían, no dejaban toallas limpias, no lavaban retrete ni lavabo. Nunca nadie en recepción excepto el día que llegamos. Muy mal servicio, se acabó el agua para beber, no la remplazaron. Demasiado caro para lo que es
Sucio
Sucio
Sucio
Sucio
Stayed 8 nights in Jul 2025

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Arild Vikse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit leilighetshotell med fine rom. Litt vanskelig å finne parkering.
Stayed 1 night in May 2025

10/10 Excellent

Oskar

Stayed 2 nights in May 2025

2/10 Terrible

Constantin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny apartment with a window looking to a parking spot
Stayed 10 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Adolfo

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

M V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me sorprendió que no hubiera nadie a la hora de llegada, 22h aprox y que tenía que haber recibido un WhatsApp y no fue así pero llamando a un teléfono me indicaron amablemente que hacer y a pesar del primer momento por lo que he explicado, el resto me sorprendió muy gratamente!
Stayed 1 night in Jun 2024

2/10 Terrible

Wolfgang Otto

Travelled with family

Forferdelige trafikale forhold

Jeg kom med bil. Fant aldri stedet. Forferdelige trafikale forhold.
Stayed 1 night in Jun 2024

4/10 Poor

maria luz castresana

Travelled with partner
Liked: Amenities, property conditions & facilities
llegamos a las 17.15 no había nadie en recepción y esos que se ofertaba hasta las 18.00.se nos envía códigos. No funciona el secador, ni el calefactor del baño, llamamos a un teléfono facilitado para incidencias sobre las 17.30, no resolviendose el asunto y para rematar la estancia me levanto a las 5.30 y hay en el suelo una cucaracha tamaño industrial .Por tanto a las 8.15 decidimos abandonar las instalaciones mi marido con el pelo mojado y yo yendo a casa de mi hija a ducharme. Dentro de las indicaciones debieran de indicar que la calle de acceso es de doble dirección y suuuuper estrecha impidiendo casi su transito (acceso establecimiento malo).Establecimiento tranquilo , buena zona, incapaz de solventar un pequeño problema ,a pesar que la hora de entrada fuera las 16 horas según marca el establecimiento y comunicarse el incidente a la 17.30 l(secador), de aspecto límpio, buen olor ,con ducha que tragaba mal, sin mampara ,,,
Stayed 1 night in May 2024

10/10 Excellent

Laura

Stayed 2 nights in May 2024

8/10 Good

Neus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024