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Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

3 restaurants, lunch, dinner served; Brazilian cuisine
Banquet hall
3 restaurants, lunch, dinner served; Brazilian cuisine
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
3 restaurants, lunch, dinner served; Brazilian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Place, Metrocentro
    ‪1 min walk‬
  • Place, Estadio Magico Gonzales
    ‪14 min walk‬
  • Place, Monumento al Salvador del Mundo
    ‪19 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(58 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Club lounge access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

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About the area

San Salvador

A stay at Real InterContinental San Salvador at Metrocentro Mall by IHG places you in the heart of San Salvador, steps from Metrocentro and a 2-minute drive from Monumento al Salvador del Mundo. .This family-friendly hotel is 1.1 mi (1.7 km) from Colonia Médica Gastroclinic and 2.1 mi (3.4 km) from Catedral Metropolitano.

What's nearby

  • Metrocentro - 1 min walk - 0.1 km
  • Cuscatlan Park - 14 min walk - 1.2 km
  • Estadio Magico Gonzales - 14 min walk - 1.2 km
  • Colonia Médica Gastroclinic - 16 min walk - 1.4 km
  • Monumento al Salvador del Mundo - 19 min walk - 1.6 km

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pueblo Viejo - ‬5 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Juan Valdez Metrocentro - ‬5 min walk
  • ‪Picasso - ‬1 min walk
  • ‪KFC - Metrocentro - ‬3 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

Real InterContinental San Salvador at Metrocentro Mall by IHG offers 226 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
InterContinental Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 226 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Brazilian cuisine at Faisca do Brasil, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Salvador? This hotel has 17244 square feet (1602 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (17,244 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1972
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 29.5 per night
Cribs (infant beds) are available for USD 29.5 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1003 reviews
Rating 8 - Good. 145 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet I’ve ever had. Staff was super helpful and friendly.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect condition. Staff super nice and friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 4 nights in Dec 2025

4/10 Poor

Shlomo

I’m disappointed to this beautiful Hotel , I couldn’t believe how dirty it was , everywhere you see dust
Stayed 5 nights in Dec 2025

10/10 Excellent

adan

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Dec 2025

10/10 Excellent

Edvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a lot to offer, great price, excelent location, amazing service, great food, nice pool area. We stayed for four nights and totally recommend it.
Stayed 3 nights in Dec 2025

6/10 Okay

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bed is to small for two people
Stayed 1 night in Nov 2025

8/10 Good

Sandra, Hercules

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was lovely enough. But definitely needs to be remodeled to remain the model in hotels.
Stayed 1 night in Dec 2025

6/10 Okay

Medjina

Liked: Cleanliness, amenities, property conditions & facilities
More natural light
Stayed 7 nights in Nov 2025

10/10 Excellent

Sarah Shelby Longoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the staffs excellent service and the breakfast was great it had a wide variety. Very good food.The hotels location was not that good the surrounding dirty.
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and the staff is very friendly. Greatly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Hugo

Stayed 3 nights in Nov 2025

8/10 Good

Hugo

Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff at the restaurant got to know me and today, came to the table with a small piece of carrot cake and safe trip with flowers written on the plate. And, they didn’t charge me for the child’s breakfast. This was such a step above!
Stayed 5 nights in Nov 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Best hotel in San Salvador.
Stayed 1 night in Nov 2025

10/10 Excellent

Glenda J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 7 nights in Nov 2025

10/10 Excellent

WILLIAM, MALIBU

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco, San Antonio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very Good rooms
Stayed 3 nights in Nov 2025

6/10 Okay

kathleen

Travelled with family
Disliked: Amenities
We only had one morning to rest, and at 8:30 AM someone knocked on our door insisting on whether we had any laundry to wash—completely unnecessary and disruptive. Check-in was slow, no one greeted us, and the lobby restrooms were filthy. Th breakfast staff is very nice the food is ok not great. The beds were comfortable and the towels were large and nice, but overall the stay was not worth the price. Hyatt Centric offers far better service, food, and location
Stayed 1 night in Nov 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Nov 2025

8/10 Good

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities
no complaint
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels I have ever stayed at. Everyone ia so helpful and attentive & the location allows for it to be walkable.
Stayed 3 nights in Nov 2025

8/10 Good

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shops, mall, restaurants etc. Very elegant hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, breakfast was amazing, staff are very friendly, restaurants were delicious. I recommend staying here and will be back.
Stayed 3 nights in Nov 2025