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LOtel-Casa Arca

3.5 star property

Photo gallery for LOtel-Casa Arca

2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property entrance
Outdoor pool
Premiun Suite King with Bathtub | Balcony view
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Place, Allende Garden
    ‪2 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬

Room options

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Suite

Basic Suite

Basic Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
NUMU Boutique Hotel, The Unbound Collection by Hyatt
Zona Centro
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 171 reviews
The price is AU$495
includes taxes & fees
18 May - 19 May
NUMU Boutique Hotel, The Unbound Collection by Hyatt

About the area

San Miguel de Allende

With a stay at LOtel-Casa Arca in San Miguel de Allende (Zona Centro), you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. .This hotel is 0.1 mi (0.2 km) from Angela Peralta Theater and 0.2 mi (0.3 km) from Bellas Artes School.

What's nearby

  • Allende Garden - 2 min walk - 0.2 km
  • San Miguel de Allende Historical Museum - 2 min walk - 0.2 km
  • Church of Our Lady Of Health - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • San Miguel de Allende Public Library - 3 min walk - 0.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 85 min drive

Restaurants

  • ‪La Coronela - ‬1 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪San Francisco Steakhouse - ‬2 min walk
  • ‪Hank's San Miguel de Allende - ‬2 min walk
  • ‪Rincón de Don Tomás - ‬1 min walk

About this property

LOtel-Casa Arca

LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Treat yourself to a stay in one of the 22 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.
Enjoy Mexican cuisine at Casa Arca, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 8 AM and 11:00 AM.
Casa Arca - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Altar - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Altar
  • Casa Arca

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 2 floors
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende

L'Otel 1218 Concept House Hotel

L'Otel 1218 Concept House San Miguel de Allende

L'Otel 1218 Concept House

L otel at 1218 Concept House

LOtel-Casa Arca Hotel

L'Otel at 1218 Concept House

Lotel at Doce18 Concept House

L'Ôtel at Dôce18 Concept House

LOtel-Casa Arca San Miguel de Allende

LOtel-Casa Arca Hotel San Miguel de Allende

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 310 out of 372 reviews
Rating 8 - Good. 39 out of 372 reviews
Rating 6 - Okay. 11 out of 372 reviews
Rating 4 - Poor. 8 out of 372 reviews
Rating 2 - Terrible. 4 out of 372 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine, Norwalk

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice room—fireplace, good shower, off a sunny courtyard.
Stayed 6 nights in Feb 2026

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Perfection!
Stayed 5 nights in Jan 2026

10/10 Excellent

kyle

Stayed 2 nights in Dec 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and the staff was very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorena Fernanda, Mexico

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Esme Natalya

Travelled with group
Liked: Cleanliness, amenities
Excellently located hotel for this incredible town.
Stayed 6 nights in Dec 2025

10/10 Excellent

Branislav, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean, comfortable room. Very good breakfast. Friendly and professional staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Carla Denisse

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, las instalaciones muy bonitas y la ubicación excelente! Además que si hay pirotecnia por algún festejo no se escucha nada.
Stayed 2 nights in Dec 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have traveled throughout Asia, Europe, and Central America and this has to be one of my favorite hotels ever. Pictures on the Internet do not do it justice, it is absolutely beautiful! The location is also superb and the staff were friendly and helpful. I absolutely love this place and would return into a heartbeat!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Monica

Stayed 5 nights in Oct 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leyanis

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE MOST CHARMING HOTEL, STAFF WAS SO NICE, THE MOST COMFORTABLE ROOM AND BED. CLOSE TO THE BEST SPOTS IN SAN MIGUEL DE ALLENDE. DEFINITELY STAYING HERE WHEN WE COME BACK, DEFINITELY RECOMMENDING THIS HOTEL.
Stayed 4 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Everything wonderful from front desk to breakfast to housekeeping. The location is the best. ARtistic unique boutique hotel with incredible rooftop and outstanding service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Domingo, Punta Cana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Stayed 4 nights in Oct 2025

10/10 Excellent

joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great central location and service

we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
The church at night
The "callejones" very safe to walk at night!
Restaurant at hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal stay, right in the centre, lovely staff (particularly Jessica at the front desk and the cleaning lady). The bars and restaurants were superb. All very clean, the pool was warm enough and the bed was super comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we drive, the property proactively contacted us for the exact location of pickup as the road towards the hotel is closed for drving.
Stayed 1 night in Sep 2025

10/10 Excellent

daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal, New york

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025