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Hotel Casa Carmen

3.0 star property

Photo gallery for Hotel Casa Carmen

Terrace/patio
Food court
Interior
Aerial view
Twin Room, 1 King Bed, Courtyard View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Correo #31, Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪2 min walk‬
  • San Miguel de Allende Historical Museum
    ‪3 min walk‬
  • Church of San Miguel Arcángel
    ‪3 min walk‬

Room options

View all photos for Twin Room, 1 King Bed, Courtyard View

Twin Room, 1 King Bed, Courtyard View

Twin Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Bedrooms

Family Double Room, 2 Bedrooms

Family Double Room, 2 Bedrooms

  • Sleeps 2
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed, Courtyard View

Basic Room, 1 Queen Bed, Courtyard View | Living area

Basic Room, 1 Queen Bed, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • Sleeps 2
  • 1 King Bed

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About the area

San Miguel de Allende

With a stay at Hotel Casa Carmen, you'll be centrally located in San Miguel de Allende, a 1-minute drive from Church of San Miguel Arcángel and 12 minutes from Escondido Place. .This bed & breakfast is 7.6 mi (12.2 km) from La Gruta Spa and 0.2 mi (0.3 km) from La Esquina Mexican Folk Toy Museum.
View more B&B in San Miguel de AllendeOpens in a new window

What's nearby

  • Allende Garden - 2 min walk - 0.2 km
  • San Miguel de Allende Historical Museum - 3 min walk - 0.3 km
  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • Juarez Park - 8 min walk - 0.7 km
  • Fábrica La Aurora - 18 min walk - 1.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • ‪San Agustín - ‬1 min walk
  • ‪La Coronela - ‬2 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬1 min walk
  • ‪FATIMA 7 Rooftop - ‬2 min walk
  • ‪El Pegaso - ‬1 min walk

About this property

Hotel Casa Carmen

Bed & breakfast with spa services, steps from Church of San Miguel Arcángel
Hotel Casa Carmen offers 11 accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wired Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages.
Make yourself at home in one of the 11 individually decorated guestrooms. Complimentary wired internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or take in the view from a terrace. Additional features at this bed & breakfast include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include complimentary wired internet access, luggage storage, and a library.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (MXN 450 per day); reservations required
  • Street parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • Private wine tours
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a nature reserve
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 400 per day

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: MXN 450 per day (13123 ft away)
  • Pet deposit: MXN 400 per day
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property

Property is also known as

Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen
Casa Carmen San Miguel de Allende
Casa Carmen San Miguel Allende
Hotel Casa Carmen Bed & breakfast
Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen Bed & breakfast San Miguel de Allende

Hotel Casa Carmen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 149 reviews
Rating 8 - Good. 40 out of 149 reviews
Rating 6 - Okay. 19 out of 149 reviews
Rating 4 - Poor. 7 out of 149 reviews
Rating 2 - Terrible. 6 out of 149 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2025

4/10 Poor

Gabriela

Travelled with group
Disliked: Staff & service
Al llegar tardaron mucho en recoger el carro para llevarlo a valet parking mi esposo estuvo dando vueltas en la calles asta que finalmente recogieron el carro para estacionarlo. La habitación no tenía agua y los del hotel no mandaron a alguien a resolver el problema. Solo se disculparon por teléfono y su solución fue usar cubetas con agua para el escusado del baño y usar su baño de servicio que estaba fuera de la habitación al bajar escaleras. Esto causó un retraso en nuestros planes de año nuevo. El lugar muy bonito y serca de la plaza pero no regresaría porque tuvimos una muy mala experiencia y falta de servicio del personal.
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar estaba muy bonito
Stayed 1 night in Dec 2024

10/10 Excellent

zuke, Los Angeles

Stayed 3 nights in Nov 2024

8/10 Good

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

2/10 Terrible

Judy

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not in good condition. There was very little hot water and no water pressure. Some of the furniture was broken inside and outside. It is obvious that the ownership does not put money into the property. The only I can say about the hotel is the staff And the grounds. It was also a good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción directo en el centro

La ubicación es excelente, el patio y la áreas comunes son muy bonitas pero lo criticables es que no cuenta con estacionamiento y el servicio con valet es muy caro, el baño al interior del cuarto no es bueno y la habitación tiene un domo que no se puede obscurecer
Stayed 1 night in Oct 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Hubo vasrias quejas por el agua caliente que no habia, se ve que requiere mantenimento en general. El admisnistrador nuevo aun no está al 100, solicité mi vehiculo al valet y mandor traer otro "pues se ocnfundió"
Stayed 1 night in Jul 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Stay was excellent; location, staff, room. Would stay again. Thanks
Stayed 3 nights in Apr 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion de todo el personal supera cualquier expectativa. Hector, Beatriz, Lulu, todos excelentes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Stayed 14 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Ramona

Travelled with partner
Liked: Staff & service
El servicio exelente solo que el cuarto que nos toco esta junto a la calle y fue muy ruidoso toda la noche con la gente que pasava, no tienen secadora de pelo, no televicion y
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good

Loved staying at Casa Carmen. It was comfy and the staff so helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique bed and breakfast hotel, well situated near shops, restaurants and tourist attractions. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The lovely staff and owners were attentive and warm. It’s a colonial house with a sweet sweet garden. The fact that it has only 11 rooms creates a feeling of home with guests and staff greeting each other in a familial and warm way.
Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Amenities
The people that worked at Hotel Carmen were wonderful and the service was excellent. We loved our stay. It’s a beautiful location and very convenient to everything walking!
Stayed 8 nights in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem of a stay! Perfectly located one block from the main plaza. The breakfast was delicious. The bedding was perfect. The old colonial building is kept in very good shape. Beautiful inside courtyard. The staff was super courteous. We will most definitely go back.
Stayed 2 nights in Sep 2023

10/10 Excellent

JUAN PABLO, ZAPOPAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse en San Miguel de Allende. Cómoda, super ubicada y muy buen servicio.
Stayed 1 night in Jul 2023

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2022

6/10 Okay

Gustavo

Stayed 1 night in Jul 2022

8/10 Good

Hector

Stayed 2 nights in Jul 2022

10/10 Excellent

Yashim

Stayed 1 night in Mar 2022