Urbana Hotel

2.0 star property

Photo gallery for Urbana Hotel

City view
Shower, hair dryer, towels, soap
Exterior
Exterior
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪5 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

Basic Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Juan

Located in San Juan (San Juan Antiguo), Urbana Hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. .This hotel is 0.4 mi (0.6 km) from Pan American Pier and 1.5 mi (2.4 km) from Condado Beach.

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • Condado Beach - 3 min drive - 2.3 km
  • Distrito T-Mobile - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.2 km
  • Pan American Pier - 5 min drive - 3.4 km

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬8 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Bahia Tropical - ‬8 min walk
  • ‪Ladi's Place - ‬2 min walk

About this property

Urbana Hotel

Hotel with free parking, a short walk to Port of San Juan
Urbana Hotel offers 20 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 15 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 358 reviews
Rating 8 - Good. 65 out of 358 reviews
Rating 6 - Okay. 51 out of 358 reviews
Rating 4 - Poor. 15 out of 358 reviews
Rating 2 - Terrible. 17 out of 358 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Felipe

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Felipe

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time and good stay thank u Puerto Rico we will be back soon
Stayed 6 nights in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the employees was very nice and friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills room that had everything we needed to explore Old San Juan. Walking distance to everything with great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great property awesome clean, comfortable room with tons of personality. I couldn’t be happier with the stay. It was very centrally located and super easy to get around anywhere. We wanted to go, especially in San Juan and especially old San Juan. The staff was outstanding. Everyone was there to help with a smile, and I felt so welcomed and happy to be there. This was top-notch service and an amazing room at such a reasonable price. I almost can’t get over it! I would stay here again in a heartbeat.
Stayed 2 nights in Jun 2025

8/10 Good

Jackniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water wouldn’t get hot just warm more on the cold side everything else was amazing very kind and helpful ppl
Stayed 6 nights in Jun 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that there was a bodega near by that was open till midnight and also the little coffee stand nearby was a great
Stayed 5 nights in Jun 2025

10/10 Excellent

bernardo, Juan dolio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Marielena, Englewood

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to Old San Juan
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was pretty Good, what i likes the most was the propale that work at reception. They were really Nice and welcoming, besides you could ask for more water and they will give you more.
Stayed 5 nights in Jun 2025

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Check in was super easy. Staff was super friendly. We did have an issue with our door not closing from the inside. The dead bolt would not lock. I informed the staff on the second night we stayed there through the Whatsapp chat and never got any follow through or feedback. Was not offered to change to a different hotel room or any type of solution to the issue I brought up.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar

Stayed 5 nights in Jun 2025

10/10 Excellent

Randy

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall good place to stay. Little small and could use a microwave. Area is great and staff is awesome
Stayed 4 nights in May 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and atentative at all times. Very welcoming
Stayed 6 nights in May 2025

2/10 Terrible

Felipe

Business traveller
very loud on tuesdays due to the club next door
Stayed 1 night in Jun 2025

10/10 Excellent

Fedor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay if you want to walk in the old town
Stayed 1 night in Feb 2025

8/10 Good

Lukeyan Raphael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small and towels had some spots.
Stayed 4 nights in May 2025

6/10 Okay

Raj

Liked: Staff & service
Accessability was poor. Room was average.
Stayed 1 night in May 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Katarzyna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reserved parking os a huge plus in tbia location. The receptionist was very nice, walked me to my room to make sure i xan find my way around. She also and provided quite a bit of useful tips where to stop for a coffee, a drink, breakfast or where's the newrest convenience store. Our room was on 3rd floor without the elevator so a couple of steps to conquer with the suitcases. Per our receptionist it was a 500 year old building that couId not have been modified to accommodate that to preserve its historical value, which is totally understandable.
Stayed 1 night in May 2025

8/10 Good

Jazmine

Stayed 3 nights in May 2025