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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Restaurant
Lobby lounge
Point of interest
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪8 min walk‬
  • Place, Balneario de Carolina
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.8 out of 10
Good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(209 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

About the area

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Pine Grove Beach - 7 min walk - 0.6 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Balneario de Carolina - 16 min walk - 1.4 km
  • Port of San Juan - 10 min drive - 11.5 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Karaya - ‬4 min walk
  • ‪Alelí Restaurant - ‬4 min walk
  • ‪Metropol Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Hotel with 2 outdoor swimming pools, 9-minute walk to Carolina Beach
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1437 out of 2306 reviews
Rating 8 - Good. 442 out of 2306 reviews
Rating 6 - Okay. 239 out of 2306 reviews
Rating 4 - Poor. 103 out of 2306 reviews
Rating 2 - Terrible. 85 out of 2306 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean. Easy to walk to the beach.
Stayed 3 nights in Sep 2025

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Needed to buy air freshener and additional blanket. Had to request twice for toilet paper. Breakfast buffet was horrible, leftover breads, poor and limited options.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ebony

Stayed 3 nights in Sep 2025

2/10 Terrible

Angelica, Lexington

Disliked: Amenities
Cobran mucho.
Stayed 4 nights in Sep 2025

10/10 Excellent

Wilmer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A love the breakfast the firth tick a pick that place
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Stayed 3 nights in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite some flaws I think the hotel is very beautiful. The staff were super friendly. Just a few mins from the beach. Nice hot breakfast, Codos to the cook that made the omelettes 😍. Also thank you to the adorable, petite bar tender. I didn’t get her name but she always wore a bun and has brown hair. She was always super sweet and always helpful. Check in and out was simple. My only complaints was that the hallway had this wet rug type smell, and the dryer in the laundry room isn’t the greatest. Wish there was a 2nd laundry room or something because almost every time I wanted to use it, it was busy. And if left unattended someone can mess with your clothes. I had someone take my clothes out of the dryer to put theirs in and mine was still wet. But overall good hotel, would recommend.
Stayed 4 nights in Sep 2025

2/10 Terrible

Cindy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like mold the minute we stepped in. Our sheets and comforter were wet the minute we arrived until the last day. We asked them to change them during our stay but they stayed the same. We also have small bites on our legs– beware. Isn’t the cleanest hotel you will come across. Parking is so bad. We were charged 9$ for a couple of hours, then less than 24 hours it was 35$ which is absurd because we are staying on the property. Our keycards never worked for the parking and employees did not care. 2nd shift employees were too busy using their phone and listening to music that just yolo’ed the fact we were paying too much. I’m all for it but I am paying for a service and I was being over charged.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sohaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bday trip
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel was very clean and well kept … staff was also very nice and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Isaias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Aug 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service
The pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Marilyn Adriana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved and enjoyed our time here ! We’ll be considering it for future visits.
Stayed 4 nights in Sep 2025

10/10 Excellent

Louisa, Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and great pool
Stayed 5 nights in Sep 2025

10/10 Excellent

Sudhanshu

Stayed 7 nights in Aug 2025

10/10 Excellent

Neysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! Desde la bienvenida, la habitación super cómoda y espaciosa, las bicicletas. En fin, super recomendado!
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

6/10 Okay

Scot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
nothing to do except pool breakfast same every day
Stayed 6 nights in Sep 2025

10/10 Excellent

Estefany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy lindo y limpio. La pasé de maravilla.
Stayed 5 nights in Aug 2025

10/10 Excellent

Grecg

Stayed 1 night in Sep 2025

8/10 Good

Sarika, San juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Sep 2025

8/10 Good

Sarika, San juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl trip

Very nice new hotel clean and great stay
Stayed 1 night in Aug 2025

2/10 Terrible

Maribel

Travelled with family
Disliked: Staff & service

Customer Service/Food ill Guest

Unfortantly our experience was horrible. Food at the restaurant was so oily, no flavor, and not what was beibg promoted for $35. We purchased 3 beers @ $8 there were so hot like they were just stocked..I requested a cup with a few ice cubes since the beer was undrinkable and it was served in a cup that had a bug in the cup. Never once was either the young lady orvthe young man who attended us apoligized or called for a manager to further disvuss. Instead they were looking for excuses and walked away from the bar area completely. Food was barely touched. Customer Service was poor. No one offered to replace the beer or apologize for the food that was so dark from the old oil. I also asked why wasn't receipt showing the $17.50 credit they offer credit that was offered she could'nt explain. You are charged $45 for amenities, but they don't take into consideration check in time is at 4 and due to lateness & weather who actually enjoys the small pool they offer. Sky high rate and that fee doesn't even include 2 complimentary water in the room. We exited the hotel and found a restaurant right across the street who appreciated our business and provided amazing customer service and greet food for 50% less the cost. Last thing when we made our way back to our room very disappointing when we called front desk and asked if they can send someone to assist us with a bottle opener as our kitchen did not provide one, there response was come down and will open them for you. Horrible.
Stayed 1 night in Sep 2025