Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Point of interest
Lobby lounge
Restaurant
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪8 min walk‬
  • Place, Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

7.8 out of 10
Good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(205 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(47 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(83 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This eco-certified hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.5 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.9 km
  • Condado Beach - 9 min drive - 9.5 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Metropol Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 MarketPlace - ‬5 min walk
  • ‪Karaya - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified hotel with 2 outdoor pools and free breakfast
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Reviews

Residence Inn by Marriott San Juan Isla Verde Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1427 out of 2284 reviews
Rating 8 - Good. 443 out of 2284 reviews
Rating 6 - Okay. 230 out of 2284 reviews
Rating 4 - Poor. 100 out of 2284 reviews
Rating 2 - Terrible. 84 out of 2284 reviews

Reviews

8/10 Good

Carlos Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Desarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice . Bus transportation and Ubers always near by. Very walkable as well. Beach is a 10 min walk
Stayed 4 nights in May 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. Accommodated all my families' needs.
Stayed 3 nights in Jun 2025

8/10 Good

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was beautiful reost, however, we were hit with "resort fees" that were quite high and unexpected. Itemized outline of the fees showed that a large chunk of the money was earmarked for their restaurant and was unrefundable. Essentially, you had to use it or lose it. Unfortunately, the cost to eat in the restaurant was higher than the money paid. All said and done, we paid far more than we wanted, or needed, to spend on top of the expected hotel expenses. Although it is a beautiful, comfortable property, it is doubtful that we would stay at this property again because of the amount of the unexpected expenses.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyson

Stayed 3 nights in Jun 2025

6/10 Okay

Yeliset, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Properly is excellent near to the airport what make your trip easy and relax. Options to stay same day until 4:00pm paying an extra fee it’s excellent for late flight. The only inconvenient we experience was our AC was broken in the middle of the night/ early morning . The property added notes in order to Expedia refund my night for the inconvenience since I reserved with Expedia . The inconvenience between communication Hotel and Expedia and the waiting time was terrible and frustrating . I contact Expedia at the hotel the same day before my check out to complete and avoid any future inconvenience doesn’t work . I take pictures and talked personally to the Manager. I take’s notes and pictures for proofs of the situation. According to Expedia in 24 max 74 hours everything will be fixed. Today is the 6th day and I still waiting with no resolution. BAD COMMUNICATION
Stayed 1 night in Jun 2025

10/10 Excellent

GARDY

Stayed 5 nights in Jun 2025

10/10 Excellent

Aliyah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel definitely made our time in San Juan unforgettable. Everything was clean, the staff were friendly, and the breakfast was delicious. The pool area was beautiful, and the location was perfect—just a short walk to the beach and close to plenty of restaurants. It’s not the quietest place since you can hear planes frequently, but we didn’t mind at all. We loved every second of our stay and will definitely come back.
Stayed 4 nights in Jun 2025

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property is great AC unfortunately was hard to control and one of our room blinds would not work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joan, Aberdeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The suite was spacious and tastefully decorated.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is so nice. At first I was upset because we picked and paid for a room overlooking the pool, which we didn't get. We did get a room overlooking the main strip, therefore we were pleased. The room is exactly as described. The location was excellent!!!! Wewill definitely be staying here again when we come back.
Stayed 3 nights in Jun 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay was fine. The property was clean enough. The issue I had was the mold in the room, but after spending several days in San Juan region, I recognize this mold everywhere.
Stayed 5 nights in Jun 2025

4/10 Poor

Michelle, Elkhart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did like hotel. I DO NOT like or agree with all the extra fees. They charge a resort fee which is to include credits at tge resort to wards food etc. However u domt really get credits tiwards food they charge your room theen bill... i feel discount should be applied immediately when payimg cash. They definitely won on that deal. I didnt eat the breakfast offered as well. It wasnt very good. I booked a particular room was given a different room. S
Stayed 4 nights in Jun 2025

2/10 Terrible

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold poor air quality

The hotel has amajor safety concerns, air quality molding. I basically got sick from staying in their room moved my rooms multiple times at least three times which is unimaginable I never been to a hotel that would allow their customers to stay in a moldy environment it's completely Horrible. I just can’t believe it. I’m gonna complain to the Marriott establishment regarding this. It just doesn’t make any sense how could they even allow the hotel to stay open to even run?
Stayed 4 nights in Jun 2025

4/10 Poor

Jorge

Disliked: Staff & service, amenities, property conditions & facilities
My hotel room was not ready by 4p as promised, so I had to wait another 1.5 hrs for an alternative room to be ready. This room had a lose towel rack and a non-working iron. The grout on the bathroom floor tile was not clean; a bad look for a $400+/night room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yeissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Lilian

Liked: Cleanliness, amenities, property conditions & facilities
Un poco desorganizado en el desayuno ( la limpieza de las mesas) y la recepción. Great ubicación no tienen acceso directo a la playa. El gimnasio tiene pocos elementos para entrenar, es ok En el desayuno no tienen café espresso solo americano, afuera encontrarán un lugar donde el café y en gral todo es muy rico, lastima que cuando desayunas tienes que ir a otro lugar para tomar un rico café, esto al menos para mi sería un plus. En general está bueno.
Stayed 4 nights in Jun 2025

10/10 Excellent

David J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

8/10 Good

ivette

Stayed 4 nights in Jun 2025

6/10 Okay

Kayla

Disliked: Amenities
Stayed 3 nights in Jun 2025

6/10 Okay

Juan, Tamarac

Travelled with group
Liked: Staff & service, property conditions & facilities
The property was close to the airport. However, the bar in the amenities in the hotel, or not as high as they should for what they charge to stay there for the night. The room also had burns on the rugs, and the sofa had stains.
Stayed 6 nights in Jun 2025

10/10 Excellent

Goretty

Liked: Cleanliness, amenities, property conditions & facilities
Good serv
Stayed 6 nights in Jun 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mabel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio fue excelente: desde el check in, la limpieza del cuarto, la piscina, el desayuno, la localidad...en fin nos encantó. Vinimos en familia a compartir con nuestros hijos y sus parejas y la pasamos súper. Tenia mi recelo con los reviews que habia visto en la página, pero por lo menos nuestra experiencia fue 10/10.
Stayed 3 nights in Jun 2025