Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Lobby lounge
Restaurant
Point of interest
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪8 min walk‬
  • Place, Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪5 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(206 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(83 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Casino del Mar at La Concha Resort - 8 min drive - 8.2 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 8.3 km
  • Condado Beach - 10 min drive - 10.1 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Karaya - ‬4 min walk
  • ‪Metropol Restaurant - ‬4 min walk
  • ‪Alelí Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Hotel with 2 outdoor swimming pools, 9-minute walk to Carolina Beach
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1421 out of 2280 reviews
Rating 8 - Good. 442 out of 2280 reviews
Rating 6 - Okay. 233 out of 2280 reviews
Rating 4 - Poor. 101 out of 2280 reviews
Rating 2 - Terrible. 83 out of 2280 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chanel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional experience

Very nice place to stay for a relaxing getaway while visiting the island. There’s a decent amount of places within walking distance for food and drinks as well as gift shops. The beach was a quicker walk than you’d think. Service was attentive and great (shoutout to the front desk). There were a few times where it took almost a half hour just to get a drink from the bartenders (while sitting outside) however the drinks were great once you received them. The veggie dumplings are delicious. It did smell a bit odd (like wetness) but after a minute or so you truly don’t notice it. I was very satisfied with my stay and the treatment i received, I’ll definitely be staying here next time i book a trip to the island. Thank for all you guys do.
Stayed 4 nights in Aug 2025

4/10 Poor

Tresean

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stains everywhere

The customer service was great, but the overall room was awful
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandra Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

ramon

Stayed 3 nights in Aug 2025

10/10 Excellent

artara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Bar food and drinks good. The pool and outside patio are nice. I would stay here again.
Stayed 4 nights in Aug 2025

4/10 Poor

Loida

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Humidity carpet
Stayed 1 night in Aug 2025

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip was excellent. The only thing is that ROOM has a lot of humidity. There is not extractor. Otherwise, Everything that you need is there. There is not much close space to store clothes, but it ok.
Stayed 6 nights in Aug 2025

8/10 Good

bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern. Loved the kitchenette. Burgers DELICIOUS. Loved daily room credits that can be used towards a meal or beverage I didnt like that they skipped cleaning our room 2 days in a row. Also buffet omlettes were cheese filled only. Husband cant have dairy, if they cannot have option of with or without then they should always be WITHOUT. Dispite those 2 negatives I would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fabiola

Stayed 6 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Loreza

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 9 nights in Jul 2025

8/10 Good

Cindy, BAYONNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area central to everything….. Hotel was great
Stayed 5 nights in Aug 2025

8/10 Good

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was modern and clean. However, there was a damp smell in the room and hallway. I booked a one bedroom suite that shoukd sleep 4 people, but the sofa bed was a full sized and can only sleep one adult comfortably. The door to the shower did not close which results in the bathroom flrs being flooded with water. The hotel is conveniently located to the beach (10 min walk), supermarket and many restaurants. Its also less than 10 mins from the airport. Overall, the stay was good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at Residence Inn by Marriott San Juan Isla Verde. Beautiful experience, and we were close to the airport, which made it easier for us. Everything was super clean and comforting. It was so nice to come back to our hotel room after a long day out. The hotel offered parking, a kitchen (in-room), breakfast, a pool, a gym, and a bar. It was truly a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cruz M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Sophia

Travelled with family and small children
Liked: Amenities
Very exceptional especially for families.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to many areas of interest, it was immaculately clean and the Staff was excellent. The cafe has the best coffee and savory breakfast. Its near many restaurants and right by the beach! Very pleased
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vacation stay
Stayed 4 nights in Jul 2025

2/10 Terrible

Amalis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
PICS ARE DECEIVING! REVIEWS ARE FAKE!!! This hotel is 2 y/o, unbearable mold/mildew & extreme humidity, everything feels damp to the touch. Zero working ventilation, open shower leaves everything wet even floor, potential slip/fall hazard. Water leaks thru ceiling air vents from high condensation. Hotel is not well maintained & should be shut down until they address mold/mildew issue. We stayed 4 nights - 1st night, room on 6th fl, we found mold on sofa bed platform, went to the front desk to req room change. Mgr relocated my family to suite on 8th fl, same situation, visible mold on the sofa bed. Again, went to front desk a bit irritated & relocated to the 3rd fl but this time they sent someone to mask the smell with Lysol. At this pt, it was past midnight & kids were tired, so we stayed. Next day, tried to cancel booking and go to another hotel but was unsuccessful due to their policy. They charge a daily $49.50 resort fee, daily $19 parking fee, they give you $22.50 credit at the bar and $5 credit at their marketplace store but be careful and ask for receipts bc you'll end up paying for some of it if you're not tracking properly. The front desk recep confessed to me that the mold situation has been going on for a long time but the property isn't managed by Marriott and another company. Staff that have stayed the night, ended up quitting because of the poor conditions & become mentally exhausted from the many complaints they received from guests. This is unacceptable!!!
Damage to property
Kitchen area
Room location for all the pics
Sofa stains, felt damp and reeked mold/mildew
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

LAUREN

Liked: Cleanliness, staff & service, property conditions & facilities
Food options
Stayed 6 nights in Jul 2025