With a stay at Placid Suites in San Juan (Condado), you'll be within a 5-minute drive of Pan American Pier and Puerto Rico Convention Center. .This guesthouse is 1.9 mi (3 km) from Condado Beach and 2.8 mi (4.5 km) from Port of San Juan.
Museo de Arte de Puerto Rico - 5 min walk - 0.5 km
Plaza del Mercado - 8 min walk - 0.7 km
Atlantic Beach - 13 min walk - 1.1 km
Casino del Mar at La Concha Resort - 16 min walk - 1.3 km
Getting around
Domenech Station - 5 min drive
Luis Munoz Marin Intl. Airport (SJU) - 9 min drive
Restaurants
Bebo's Cafe - 4 min walk
Cafe Pierre - 3 min walk
173 - 1 min walk
Lechonera El Rincón De Diego - 3 min walk
Starbucks - 3 min walk
About this property
Placid Suites
Guesthouse with a rooftop terrace, near Condado Beach
Placid Suites offers 11 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas. 32-inch LED televisions come with digital channels and Netflix.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Make yourself at home in one of the 11 air-conditioned rooms featuring LED televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking
Street parking available
Onsite parking includes off-street options
Family friendly
Separate in-room dining area
Guest services
Concierge services
Housekeeping (weekdays only)
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with digital channels
Hulu
Netflix
Streaming services
Food and drink
Separate dining area
More
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board on request
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 21 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 150 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 969292
We should mention
This property does not have elevators
Property is also known as
HM Suites Apartment San Juan
HM Suites San Juan
HM Suites
Placid Suites San Juan
Placid Suites Guesthouse
HM Suites In San Juan (Condado)
Placid Suites Guesthouse San Juan
Placid Suites Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 478 out of 1006 reviews
10 - Excellent
478
Rating 8 - Good. 260 out of 1006 reviews
8 - Good
260
Rating 6 - Okay. 121 out of 1006 reviews
6 - Okay
121
Rating 4 - Poor. 66 out of 1006 reviews
4 - Poor
66
Rating 2 - Terrible. 81 out of 1006 reviews
2 - Terrible
81
8.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Terrible
Dmitriy
Travelled with group
28 Sept 2025
Disliked: Staff & service
Outside box for key wss broken. Culd not get in room for 2 hours
The hotel is in the heart of Santurce; steps away from plenty of shops, restaurants & even a grocery store. It is also less than a mile away from Ocean Park beach, which is a lovely local stretch of public beach. Our room was cozy & the bed was pretty comfy. They do provide plenty of shampoo, conditioner & bath soap as well toilet paper. Ladies - you will need to bring your own hair dryer as one was not provided. If you are looking for a comfy & cozy stay in Santurce, this place fits the bill!
Property is in a safe area with plenty of local activities in the heart of San Juan. Plenty of nearby beaches and restaurants nearby. Towels and laundry available when needed.
To get to our room we had to go through two codes gates and up three flights of in level tile steps in the rain
Hallways were barely wide enough for one person and a suitcase
The room has no deadbolt and the door didn’t shut at the top
The bed had two half sized pillows and two small towels were provided
Ye internet did. Work and the tv does not work
We called the front desk at 10:05 pm to find out they don’t help anyone after 10 pm
So noisy !
Do not recommend