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Casa Elena by Otium

3.0 star property

Photo gallery for Casa Elena by Otium

Exterior
Fridge, microwave, oven, coffee/tea maker
60-inch Smart TV with digital channels, books
Fridge, microwave, oven, coffee/tea maker
60-inch Smart TV with digital channels, books

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12 Calle Elena, San Juan, 00911
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Playa Ocean Park
    ‪7 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Apartment, 2 Bedrooms

60-inch Smart TV with digital channels, books

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Apartment, 3 Bedrooms

Fridge, microwave, oven, coffee/tea maker

Premium Apartment, 3 Bedrooms

  • City view
  • 139 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Premium Apartment, 2 Bedrooms

60-inch Smart TV with digital channels, books

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Apartment, 2 Bedrooms

60-inch Smart TV with digital channels, books

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Apartment, 2 Bedrooms

60-inch Smart TV with digital channels, books

Premium Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium House

60-inch Smart TV with digital channels, books

Premium House

  • City view
  • 437 sq m
  • 11 bedrooms
  • Sleeps 22
  • 1 King Bed and 10 Queen Beds

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includes taxes & fees
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About the area

San Juan

With a stay at Casa Elena by Otium in San Juan (Santurce), you'll be within a 5-minute drive of Casino del Mar at La Concha Resort and Jose Miguel Agrelot Coliseum. .This apartment is 3.1 mi (5 km) from Condado Beach and 3.3 mi (5.3 km) from Pan American Pier.
View more Apartments in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.2 km
  • Playa Ocean Park - 7 min walk - 0.6 km
  • San Jorge Children's Hospital - 13 min walk - 1.1 km
  • Museo de Arte de Puerto Rico - 16 min walk - 1.4 km
  • Casino del Mar at La Concha Resort - 3 min drive - 2.7 km

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪La Cueva del Mar - ‬5 min walk
  • ‪Barista Mafia - ‬5 min walk
  • ‪Kasalta - ‬3 min walk
  • ‪Neiva - ‬4 min walk
  • ‪Raíces Urbano, Calle Loíza - ‬4 min walk

About this property

Casa Elena by Otium

Casa Elena by Otium offers 16 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. These individually furnished accommodations include desks and dining tables. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This San Juan apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 60-inch Smart televisions come with digital channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 16 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. 60-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Free self parking is available onsite.

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Griddle
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

Dining

  • Dining table

Bathroom

  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 60-inch Smart TV with digital channels
  • Books

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board on request
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In an entertainment district
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • At least 80% lighting from LEDs
  • Housekeeping (on request)
  • Individual furnishings
  • Local artist showcase

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 06-79-20-4683, 66-1046810

We should mention

This property does not have elevators

Property is also known as

Otium Casa Elena
Casa Elena by Otium San Juan
Casa Elena by Otium Apartment
Casa Elena by Otium Apartment San Juan

Casa Elena by Otium Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

8.8/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnny A

Liked: Cleanliness, amenities, property conditions & facilities
Parking was tight
Stayed 5 nights in Jun 2025

2/10 Terrible

Fatima

Liked: Cleanliness, property conditions & facilities
Truly bummed to leave such a negative review as it is unusual for me to leave these type of reviews but I feel it’s important. To begin with, I was the one that had to reach out to them about check in. Check in was at 4pm and they didn’t reach back out to us about our check in details until about 4:20pm. and not to mention the vehicular gate code not working, so we had no access to the parking inside the apartment complex. As well as finding a ‘Thank you for staying with us card’ under someone else’s name, which I thought was weird. We were supposed to stay here for 5 days, but we only stayed there 3 days due to no running water for 3 days! The water would not come back until late at night any where between 10-11pm. Not to mention how low the water pressure was, specifically from the shower head. Although there was so much back and forth with Otium and given the run around and receiving only “We understand your frustration and we sincerely apologize” they were able to relocate us to another one of their properties for the remaining few days of our stay. We very much appreciated the relocation but I truly believe we will never book with Otium again.
Stayed 4 nights in May 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and I took spent our 5 day trip at this location and couldn’t be more satisfied with our experience. It’s safe,quiet,convenient,and close to everything such as nearby beaches,La Placita,Old San Juan,and amazing restaurants. We had the smoothest vacation experience.We’re looking forward to staying at this location again or possibly exploring other properties Otium has to offer. Absolutely a 10 out of 10. Thank you Otium for making this an experience for my friends and I to remember forever.
Stayed 5 nights in May 2025

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, room comfort

Worst Stay/Horrible Hotels.com Service

The property is bs. Do not waste your time here. They only give you 1 towel and face cloth for your entire stay. They want you to purchase towels, etc through them. The floor is continuously wet, the bed had dirty sheets, there is no salt, sugar, pepper, NOTHING, in the room for your stay. The wet floors caused me to fall. The shower leaks water from bathroom to the bedroom. The water pressure is horrible and slow.The balcony does not drain properly during rainfall. They send you a check in list with the items I stated, 16 hours before you check-in or catch your flight. That way it's hard to find another stay. Hotels.com does NOT stand behind you; they are about them making money. Will dispute. Check out early. WORST STAY AND WORST WEBSITE
Stayed 4 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
While the parking space was tight, and took a few tries to get into, it was worth it! These apartments are so close to the beach! It is inside a gated community, and the parking and entrance access are also behind gates. The apartment was clean, the A/C worked well, and the kitchen had what we needed. The bedrooms had plenty of space and closet space, bath and beach towels included. There was plenty of hot water. The balcony was awesome for hanging out, listening to the ocean, and watching the (taken care of) stray cats wandering and interacting. 15 minute ride to airport, and 10 minute ride to Old San Juan. Would definitely come back!
Stayed 3 nights in Mar 2025

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, room comfort

Great location

Great location! Noisy at night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanae Rontay

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about my stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property was beautiful and convenient. We felt safe since the community is gated. It was within walking distance of the beach and restaurants, and Uber rides to El Viejo San Juan, Condado Beach, and La Placita were all under $10. Our only minor issue, which wasn’t a big deal, was some ceiling paint falling in one of the bedrooms and the bathroom, likely due to humidity or normal wear and tear. It didn’t bother us much; we simply cleaned it up and moved on with our stay. We also requested fresh towels during our stay, and they were delivered promptly. Overall, we had a great experience and would definitely visit again!
Stayed 4 nights in Oct 2024

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. As advertised plus. The 3 bedroom 3 bath penthouse condo provided everything my party of four needed. Close proximity and cheap Uber ride to Condado, Old San Juan, and Isle Verde. Be advised it is a third floor walk-up but still a great stay. Partial ocean view and a very short walk to the beach. Be advised there is only one TV. I would highly recommend this property.
Stayed 5 nights in Oct 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think the property is nice, street well illuminated, we were able to walk the street and the surrounding areas around 9:00 or 10:00 pm and felt pretty much safe, been so close to the beach is nice for morning walks along the shore, in the morning is a little noisy because of the trash collectors emptying the containers, I had a little bit of trouble to open the gate, when we arrived, but a quick phone call and the good directions they gave me solved everything nicely. Overall, we enjoyed it and I asked the other guests in the building and they were pleased as well.
Stayed 7 nights in May 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay. Very cozy and safe. I did have issues with receiving check in information via email. But overall- satisfied! My trip to PR was fantastic!
Stayed 5 nights in Sep 2024

10/10 Excellent

monica

Liked: Cleanliness, property conditions & facilities
Close beach access and safe area
Stayed 6 nights in Aug 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice location with easy walking access to the beach. Comfortable apartment with a nice kitchen. Water pressure was kind of low. The beach is beautiful with windsurfing going on in the area for those looking to learn or practice.
Stayed 2 nights in May 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the security and that the beach was in walking distance. What I didn't like was that there was mildew in the bathroom ceiling and was extending to the hallway outside of the bathroom. Other than that the place was nice and cozy.
Stayed 4 nights in Jul 2024

2/10 Terrible

Kameron

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cool place, close to the beach, easy to park… fast responses with assistance, clean & nice shower.
Stayed 4 nights in Jul 2024

8/10 Good

AARON

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jesus Manuel

Travelled with group
Liked: Amenities, property conditions & facilities
Great location, safe gated area. Restrooms provided shampoo conditioner and body wash. unfortunately something that was a bit annoying was the floor in my room was quiete dirty. A lot of sand and dirt on the floor. Overall a pleasant stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dawson

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Amonise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely and the beach was literally on the same block the house was on. Apartment was convenient to a lot of key places we visited. We did have a nice workout going up and down the stairs. We burned a lot of calories during are trip. Overall property was spacious, clean. We did find a few faults- One the water pressure was extremely low. They offered to have maintenance look at it l. We decline because we where out most of the time and didn’t want anyone in the property while we where out. It was a lil noisy with outside dogs barking often. OverIl, we would stay there again.
Stayed 4 nights in May 2024