- Total number of rooms - 20
- Number of floors - 2
- Coffee/tea in common areas
- Television in common areas
- Multilingual staff
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Free WiFi
- Shared microwave
- Wheelchair accessible: No
My Hotel in Puerto Rico is a smoke-free property.
With a stay at My Hotel in Puerto Rico in San Juan (Old San Juan), you'll be within a 5-minute walk of Pier 1 and La Fortaleza. This hotel is 0.4 mi (0.6 km) from Castillo de San Cristobal and 0.6 mi (1 km) from San Juan Gate.
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
My Hotel in Puerto Rico offers 20 air-conditioned accommodations with complimentary toiletries. Smart televisions come with digital channels. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-in time ends at 9:00 PM
Check-out time is 11:00 AM
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Front desk opens daily at 9:00 AM
Front desk closes daily at noon
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
Long-term renters welcome
Guest will receive an email before arrival 24 hours
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Masks are compulsory at the property
Contactless food service / room service is not available
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Guests must register online prior to arrival
Guests must provide a copy of their government-issued photo I.D. in advance
Only registered guests are allowed in the guestrooms.