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Hilton Garden Inn San Juan Condado

4.0 star property

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Outdoor pool, pool umbrellas, pool loungers
View from room
View from room
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

View map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪3 min walk‬
  • Pan American Pier
    ‪19 min walk‬
  • Puerto Rico Convention Center
    ‪2 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Water View)

View from room

Room, 1 King Bed, Accessible (Water View)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Balcony (Water View)

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

8.8 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Pool View)

Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

View from room

Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bay View (Corner)

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • 56 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Bay View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Bay View

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Ocean View, Corner

8.0 out of 10
Very good
(3 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Bathtub)

Room amenity

Room, 1 King Bed, Accessible, Bay View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Water View)

Room amenity

Room, 1 King Bed, Accessible, Bathtub (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View, Corner

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with satellite channels

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Ocean View

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

San Juan

With a stay at Hilton Garden Inn San Juan Condado in San Juan (Condado), you'll be within a 5-minute drive of Condado Beach and Distrito T-Mobile. .This spa hotel is 1.2 mi (2 km) from Pan American Pier and 1.3 mi (2.2 km) from Puerto Rico Convention Center.

What's nearby

  • Condado Beach - 3 min walk - 0.3 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Distrito T-Mobile - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 2 min drive - 1.9 km
  • Port of San Juan - 3 min drive - 2.9 km

Getting around

  • Domenech Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Havana Bar & Grill - ‬7 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬5 min walk
  • ‪New Taste - ‬5 min walk
  • ‪Waikiki - ‬7 min walk

About this property

Hilton Garden Inn San Juan Condado

Waterfront hotel with 2 restaurants and a full-service spa
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a ballroom, and bicycle tour information.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in San Juan? This hotel has 17782 square feet (1652 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1013 reviews
Rating 8 - Good. 196 out of 1013 reviews
Rating 6 - Okay. 79 out of 1013 reviews
Rating 4 - Poor. 33 out of 1013 reviews
Rating 2 - Terrible. 48 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tramitris Yion

Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

NAZIR

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel ..
Stayed 4 nights in May 2025

8/10 Good

A Michelle

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel truly is a hidden gem. The hotel is brand new, the location is excellent and the staff goes above and beyond to help the guests. I had stayed at other hotels in San Juan, but this will be my only option going forward.
Stayed 2 nights in May 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Ruben

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, Diane was the best
Stayed 1 night in Feb 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, if I were to say anything negative it would only be nitpicking and petty.
Stayed 1 night in May 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Antonio

Stayed 3 nights in May 2025

10/10 Excellent

Djeneba

Stayed 4 nights in May 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and the food was great. I would definitely stay here again
Stayed 4 nights in May 2025

4/10 Poor

Ursula

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No me gusto

Tuvimos 10 días(lastimosamente cobrado antes)El peor Hilton que he conocido, desde no funcionamiento de los asesores, las habitaciones chicas el balcón un Error de construcción, ruidoso el lugar, no les importa dar, lo único que les importa es cobrar. El personal fue muy amable pero el hotel deja mucho que esperar.
Stayed 10 nights in Apr 2025

4/10 Poor

maria d

Disliked: Cleanliness
The staff was polite,
Stayed 5 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we had access to the beach.
Stayed 3 nights in May 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and we thoroughly enjoyed our time at the hotel!
Stayed 4 nights in Mar 2025

8/10 Good

Nya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2025

10/10 Excellent

Leishla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Racine

Stayed 1 night in Feb 2025

6/10 Okay

Vilmarie

Travelled with partner
Liked: Cleanliness
Dinning experience not good
Stayed 2 nights in Apr 2025

8/10 Good

Luz

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Harold

Stayed 4 nights in Apr 2025

10/10 Excellent

Kiera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The staff was very friendly and welcoming. The food was great, nice pool and lounge area, and the drinks from the bar were really good!
Stayed 4 nights in Mar 2025

8/10 Good

Kayla

Liked: Staff & service, property conditions & facilities
We enjoyed our stay, although there appeared to be issues with understaffing. Our room was not ready for check-in at 6pm due to still needing cleaning, and when we were able to access our room there were some dark areas on the floor that indicated it had probably not been mopped in some time. The lady who checked us in was also working on her day off, and one night we left the in-house restaurant after being seated for 30 minutes without anyone coming by to take our order. Otherwise the amenities were good, the view was lovely, and the staff were so kind. I'd just recommend that management maybe look into hiring more staff if possible.
Stayed 6 nights in Apr 2025